Bhayandar Mumbai Maharashtra Senior customer support representative Jobs – 80 Open Jobs Today

Service Support Senior Coordinator
Sourceo —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- CRM software
1d
TSR - SPZ
DHL —Mumbai, Maharashtra
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
13d
STSR - BOR
DHL —Mumbai, Maharashtra
- Up to 50% travel
- Customer service
- Travel
Business Development Associate
Aviserv Airport Services India Pvt Ltd —Mumbai, Maharashtra
- ₹18,000 - ₹22,000 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
- Health insurance
Quick apply
Sr Channel Sales Rep
Honeywell —Mumbai, Maharashtra
- Full-time
- Sales
- Engineering
- Programmable logic controllers
Field Service Representative (Gas Turbine)
Solar Turbines —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- Manufacturing
STSR - MIR
DHL —Mumbai, Maharashtra
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
14d
Chief Architect
Hewlett Packard Enterprise —Mumbai, Maharashtra
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Senior Platform Engineer
Sealed Air —Mumbai, Maharashtra
- Online application
- Microsoft Access
- Windows
- Scripting
Jr. Software Engineer
CannonDesign —Mumbai, Maharashtra
- Azure
- Computer Science
- DevOps
Enterprise Architect
Hewlett Packard Enterprise —Mumbai, Maharashtra
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Intermediate Software Engineer
CannonDesign —Mumbai, Maharashtra
- Rotational shift
- Computer Science
- DevOps
- AWS
Priority Hiring: Junior Field Technician – Elevators
Gilco Global Pvt Ltd —Mumbai, Maharashtra
- ₹10,683.42 - ₹24,333.52 a month
- Email
- Schematics
- Programmable logic controllers
- Electrical experience
- Commuter assistance
Quick apply
14d
Senior Civil/Structural Substation Design Engineer, Design Engineering
ADSIPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Engineering
- AWS
- Bachelor's degree
6d
Business Finance Head - Grid Technology – Transformer
Siemens —Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Manufacturing
1h

Other jobs to consider

Find your next job by exploring related positions.

Customer Relationship Manager - TPA - Mumbai
Medi Assist India TPA Pvt Ltd —Mumbai, Maharashtra
Resolving customer queries within TAT and ensuring smooth claim process. Providing information to the customers and to respond to their claim related queries.
₹3,40,000 - ₹6,00,000 a year
Quick apply
1d
Senior Associate - Customer Operations
HDFC Life —Mumbai, Maharashtra
Manages vendors and ensure that the SLA's are met on regular basis. New Business department manages verification process of all polices logged in the company to…

I want to receive the latest job alerts for senior customer support representative in bhayandar mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer support representative jobs near bhayandar mumbai maharashtra

Chief Architect jobs in Mumbai, Maharashtra

Technical Support Representative jobs in Mumbai, Maharashtra

Enterprise Architect jobs in Mumbai, Maharashtra

Platform Engineer jobs in Mumbai, Maharashtra

Head Of Finance jobs in Mumbai, Maharashtra

Business Development Executive jobs in Mumbai, Maharashtra

Software Engineer jobs in Mumbai, Maharashtra

Field Technician jobs in Mumbai, Maharashtra

Junior Software Engineer jobs in Mumbai, Maharashtra

Chief Architect jobs in Tarn Taran, Punjab

Chief Architect jobs in Ellisbridge, Ahmedabad, Gujarat

Chief Architect jobs in Panaji, GOA

Ai Solution Architect jobs in Bengaluru, Karnataka

Chief Architect jobs in Gangapur, Nashik, Maharashtra

Retail Architect jobs in Bengaluru, Karnataka

Architect Government jobs in Pune, Maharashtra

Software Architect jobs in Remote

Technical Support Representative jobs in Bengaluru, Karnataka

Technical Support, Walkin jobs in Hitec City, Hyderabad, Telangana

Technical Support Representative jobs in Chennai, Tamil Nadu

Service Support Senior Coordinator

Sourceo
Mumbai, Maharashtra

Apply Now

Job details

Contractual / Temporary
1 day ago

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Oracle
Sales
Customer service
SAP
Salesforce
ERP systems
Field sales
Microsoft Office
Analysis skills
Bachelor's degree
HVAC design
Customer support
Industrial equipment
Business Administration
Manufacturing
Communication skills

Full job description

Job Description

Job Summary

The Service Sales Coordinator is responsible for supporting the service sales team in managing customer inquiries, preparing quotations, coordinating service agreements, maintaining customer records, and ensuring timely execution of sales-related activities. The role acts as a key link between customers, sales teams, and internal stakeholders to achieve business objectives and enhance customer satisfaction.

Key Responsibilities Sales Support

Prepare and process service quotations, proposals, and contract documents.
Coordinate with service engineers and operations teams for accurate pricing and service scope.
Follow up with customers on submitted quotations and pending orders.
Support service sales representatives in achieving business targets.

Customer Relationship Management

Handle customer inquiries related to AMC (Annual Maintenance Contracts).
Ensure prompt resolution of customer issues by coordinating with relevant departments.

Contract & Order Management

Process service orders and maintain accurate records in ERP/CRM systems.
Track contract renewals and proactively engage customers before expiry.
Ensure all service contracts and purchase orders are properly documented and archived.

Coordination & Administration

Coordinate between sales, service, finance, and logistics teams for smooth order execution.
Maintain sales reports, customer databases, and service contract records.
Generate periodic reports on quotations, orders, revenue, and customer activities.

Business Development Support

Identify potential opportunities for service contract renewals.
Assist in lead generation and customer engagement activities.
Support sales campaigns and marketing initiatives related to service offerings.

Required Qualifications

Bachelor's Degree, Business Administration, Commerce, or related field.
2-3 years of experience in service sales coordination, customer support, inside sales, or related functions.
Experience in industrial equipment, engineering services, HVAC, power generation, thermal services, or manufacturing industries is preferred.

Required Skills Technical Skills

Proficiency in MS Office (Excel, Word, PowerPoint).
Working knowledge of ERP/CRM systems such as SAP, Oracle, Salesforce, or Microsoft Dynamics.
Understanding of service contracts, quotations, and order processing.

Behavioral Skills

Strong communication and interpersonal skills.
Customer-focused approach.
Excellent coordination and organizational abilities.
Attention to detail and accuracy.
Ability to manage multiple priorities and deadlines.

Key Performance Indicators (KPIs)

Service quotation turnaround time.
Contract renewal rate.
Order processing accuracy.
Customer satisfaction level.
Support to service sales revenue growth.
Timely closure of customer inquiries and requests.

Preferred Candidate Profile

Strong customer service orientation.
Experience supporting field sales and service teams.
Good analytical and reporting skills.
Ability to work collaboratively across multiple departments.
Proactive and self-motivated with excellent follow-up skills.

Experience: 2–5 Years

Employment Type: Full-Time

About Us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength

VERTIV BEHAVIORS

Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [[email protected]](mailto:[email protected])

Apply Now

Job Info

Job Identification20278112
Job CategoryService Support
Posting Date08/19/2026, 06:25 AM
LocationsBengaluru, India

Apply Now

Refine Your Search

senior customer support representative jobs in bhayandar mumbai maharashtra

Service Support Senior Coordinator

TSR - SPZ

STSR - BOR

Business Development Associate

Sr Channel Sales Rep

Field Service Representative (Gas Turbine)

STSR - MIR

Chief Architect

Senior Platform Engineer

Jr. Software Engineer

Enterprise Architect

Intermediate Software Engineer

Priority Hiring: Junior Field Technician – Elevators

Senior Civil/Structural Substation Design Engineer, Design Engineering

Business Finance Head - Grid Technology – Transformer