Baner Pune Maharashtra Desktop support technician Jobs – 129 Open Jobs Today

Technical Support Engineer (Inference) - India Weekends
Together AI —Pune, Maharashtra
- Weekend availability
- Remote
- Azure
- AWS
- JavaScript
- Health insurance
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IT Help Desk Technician
Travarsa —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Technical Engineer, Customer Support
Finastra —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Salesforce
- Windows
- Paid time off
- Paid sick time
9d
Technical Customer Support II
Zebra Technologies —Pune, Maharashtra
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Machine learning
System Administrator
SplendorNet Technologies —Pune, Maharashtra
- Software troubleshooting
- Windows
- AWS
Technical Support Executive - US Voice & Blended Process
Demographic Services —Pune, Maharashtra
- ₹4,20,000 - ₹5,50,000 a month
- Full-time
- Microsoft Office
- 12th Pass
- In-person
- Health insurance
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9d
Associate Technical Support Engineer
Druva —Pune, Maharashtra
- Google Suite
- Software troubleshooting
- Salesforce
Sr. Technical Support Engineer | Automation
SemicolonTech Solutions. —Bhosari, Pune, Maharashtra
- ₹4,61,721.69 - ₹12,00,000.00 a year
- Full-time
- Programmable logic controllers
- Bachelor's degree
- Travel
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9d
TECHNICAL SUPPORT – INDUSTRIAL AUTOMATION Position: Engineer / Sr. Engine
Semicolon Tech Solution —Bhosari, Pune, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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10d
System Administrator (Hosting & Cloud)
Dimakh Consultants —Pune, Maharashtra
- Microsoft Access
- Computer Science
- Microsoft Office
DevOps and Infrastructure Support Engineer - IT Support + DevOps
Wolters Kluwer —Pune, Maharashtra
- Weekend availability
- Oracle
- Computer Science
- Software troubleshooting
Associate Technical Support Consultant
Veradigm —Pune, Maharashtra
- Full-time
- Bachelor's degree
Technical Support Executive
Sancuro Infotech —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Business Administration
Technical Support Engineer (GPU Cluster), India
Together AI —Pune, Maharashtra
- Weekend availability
- Remote
- Scripting
- APIs
- AI
- Health insurance
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System, infra & Network Administrator
WAi Technologies —Pune, Maharashtra
- Day shift
- Azure
- DevOps
- English
- Paid holidays
Lead Technical Support Engineer
Qualys —Pune, Maharashtra
- Full-time
- Oracle
- Computer Science
- B.Sc
Associate system administrator
Owens & Minor India Private Limited —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
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Team Lead - Enterprise Helpdesk (Pune)
Stratacent —Pune, Maharashtra
- Full-time
- Azure
- Management
- Computer Science
- Commuter assistance
- Health insurance
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Technical Support Engineering, Engineer
Synopsys —Pune, Maharashtra
- English
- Master's degree
- SQL
- Health insurance
8d
Technical Support Engineer - Netsuite (L3)
Blueflame Labs —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Customer service
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Technical Support Engineer (Inference) - India Weekends

Together AI
Pune, Maharashtra

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Job details

Full-time

Benefits

Health insurance

Qualifications

Azure
Law
NFS
Kubernetes
Ansible
cURL
Git
Technical support
AWS
JavaScript
REST
APIs
Weka
AI
TypeScript
Communication skills
Python
Debugging

Full job description

About the role

As a Technical Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as a product expert. As a part of the Customer Experience organization, you will collaborate closely with product and sales, driving continuous improvement of our offerings. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment.

Required hours

This is a fulltime position working India daytime hours. The role will work both weekend days (Saturday and Sunday) as well as two additional weekdays.
This is a 4-day shift, 10 hours per day, with 2 additional hours of on-call coverage on Saturdays and Sundays.
The role would start as a Monday to Friday role for the first few months to allow for ramping up and learning from teammates. After being considered fully ramped, the role would transition to the 4-day weekend shift.

Responsibilities

Engage directly with customers to tackle and resolve complex technical challenges involving our cutting-edge GPU clusters and our inference and fine-tuning services; ensure swift and effective solutions every time.
Act as a customer facing SRE to ensure our customer's Inference endpoints (running on Kubernetes) remain healthy, stable, and performant
Become a product expert in all of our Gen AI solutions, serving as the last line of technical defense before issues are escalated to Engineering and Product teams.
Assist with hardware and platform migrations by validating system health and traffic routing. Monitor dashboards to detect anomalies and escalate with data-backed analysis
Manage customer-facing communications during incidents and degradations; translate deep technical findings (latency regressions, provider issues, network reachability drops) into clear, evidence-backed updates without exposing platform internals
Contribute infrastructure changes for model deployment, capacity rebalancing, and cluster configuration. You will execute infrastructure changes via pull requests (infra-as-code) for tasks such as endpoint configuration, model bringup/bringdown, and capacity scaling
Flag engine-level bugs with logs and reproduction steps for engineering
Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Transform customer insights into action by identifying patterns in support cases and working with Engineering and Go-To-Market teams to drive Together's roadmap (e.g., future models to support)
Maintain detailed documentation of system configurations, procedures, troubleshooting guides, and FAQs to facilitate knowledge sharing with team and customers.
Be flexible in providing support coverage during holidays, nights and weekends as required by business needs to ensure consistent and reliable service for our customers.

Requirements

6+ years of experience in a customer-facing technical role, SRE, DevOps, or infrastructure engineering, with at least 1 year in a support role for an AI service
Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments.
Advanced, production-level experience with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, and container infrastructure
Familiarity with operating storage systems in HPC environments such as Vast and Weka
Proven ability to diagnose complex network-layer issues and read traces
Strong knowledge of Python, TypeScript, and/or JavaScript with testing/debugging experience using curl and Postman-like tools
Demonstrated expertise with observability tooling (e.g., Prometheus, Grafana) at scale
Deep familiarity with REST API debugging and HTTP semantics
Experience with LLM inference frameworks and LoRA fine-tuning and common training failure modes
Experience with Infrastructure as Code and Git-based workflows
Background in GPU cluster management
Cloud platform experience (AWS, GCP, and/or Azure)
Foundational understanding in the installation, configuration, administration, troubleshooting, and securing of compute clusters.
Complex technical problem solving and troubleshooting, with a proactive approach to issue resolution
Ability to work cross-functionally with teams such as Sales, Engineering, Support, Product and Research to drive customer success.
Strong sense of ownership and willingness to learn new skills to ensure both team and customer success.
Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable with frequent context switching and prioritization.

About Together AI

Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.

Compensation

We offer competitive compensation, startup equity, health insurance, and other benefits, as well as flexibility in terms of remote work for the respective hiring region. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

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desktop support technician jobs in baner pune maharashtra

Technical Support Engineer (Inference) - India Weekends

IT Help Desk Technician

Technical Engineer, Customer Support

Technical Customer Support II

System Administrator

Technical Support Executive - US Voice & Blended Process

Associate Technical Support Engineer

Sr. Technical Support Engineer | Automation

TECHNICAL SUPPORT – INDUSTRIAL AUTOMATION Position: Engineer / Sr. Engine

System Administrator (Hosting & Cloud)

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Associate Technical Support Consultant

Technical Support Executive

Technical Support Engineer (GPU Cluster), India

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Lead Technical Support Engineer

Associate system administrator

Team Lead - Enterprise Helpdesk (Pune)

Technical Support Engineering, Engineer

Technical Support Engineer - Netsuite (L3)

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