Balewadi Pune Maharashtra Desktop support technician Jobs – 121 Open Jobs Today

Technical Support Specialist III
Johnson Controls —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
System Administrator/Server Administrator
Pragtech —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- Windows
System Administrator
CTI GLOBAL RESOURCES PRIVATE LIMITED —Pune, Maharashtra
- Microsoft Access
- Software troubleshooting
- Customer service
Quick apply
3d
System Administrator (Hosting & Cloud)
Dimakh Consultants —Pune, Maharashtra
- Microsoft Access
- Computer Science
- Microsoft Office
Helpdesk Shift lead
Viavi Solutions —Pune, Maharashtra
- Full-time
- Management
- Software troubleshooting
- Research
Technical Customer Support II
Zebra Technologies —Pune, Maharashtra
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Machine learning
Technical Support Engineer
Concept Information Technologies —Pune, Maharashtra
- English
- Diploma
Associate Technical Support Consultant
Veradigm —Pune, Maharashtra
- Full-time
- Bachelor's degree
IT Systems Administrator
Synextic Global Business Solution —Pune, Maharashtra
- Software troubleshooting
- Windows
- Linux
- Flexible schedule
Technical Support Engineer
LogicNP Software —Pune, Maharashtra
- English
- C++
- Software development
System Administrator/Desktop Support Eng.
Pride Purple Group —Pune, Maharashtra
- English
- Bachelor's degree
- Computer networking
Systems Administrator I
AutomationEdge —Pune, Maharashtra
- Call employer
- Microsoft Excel
- Azure
- Software troubleshooting
Senior Technical Support Engineer
Synopsys —Pune, Maharashtra
- Doctoral degree
- Master's degree
- Bachelor's degree
5d
Associate system administrator
Owens & Minor India Private Limited —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
Quick apply
Tech System Administrator
RedBeryl —Pune, Maharashtra
- Azure
- English
- Windows
Lead Technical Support Engineer
Qualys —Pune, Maharashtra
- Full-time
- Oracle
- Computer Science
- B.Sc
System administrator
Toshvi Computer Services —Pune, Maharashtra
- Microsoft Outlook
- B.Sc
- Windows
System Administrator
SplendorNet Technologies —Pune, Maharashtra
- Software troubleshooting
- Windows
- AWS
System, infra & Network Administrator
WAi Technologies —Pune, Maharashtra
- Day shift
- Azure
- DevOps
- English
- Paid holidays
Technical Engineer, Customer Support
Finastra —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Salesforce
- Windows
- Paid time off
- Paid sick time
11d

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Technical Support Specialist III

Johnson Controls -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Microsoft Outlook
Salesforce
Engineering
Technical support
Microsoft Office
Master's degree
MCA
Programmable logic controllers
Bachelor's degree
B.E.
Communication skills

Full job description

About Johnson Controls

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission

What you will do:

We are seeking a detail-oriented and customer-focused Technical Support Specialist to join our support team. The ideal candidate will provide first-level technical assistance to customers, troubleshoot issues, and ensure a high level of customer satisfaction. This role requires excellent communication skills, a good understanding of technical systems, and a passion for problem-solving.

How you will do it:

Provide technical and application support via phone and email in a professional and timely manner
Understand the reported issue and ensure an accurate resolution is provided to the customers, backed with complete documentation
Develop skills in analytical thinking and holistic problem solving of technical issues to troubleshoot realtime cases, including the correct use of knowledge-based articles
Guide customers through step-by-step solutions and escalate unresolved issues to Level 2 support, if necessary
Works closely with Level 2 Engineers/team to solve complex problems and provide customers with all-inone support and solution experience
Contributes to SOPs, new procedures and updates as needed
Adherence to specific day-to-day work instructions: case management in Salesforce, reporting, meeting the SLA’s and FCR (First Call Resolution) targets specified by the in-line Manager

What we look for:

A degree in engineering is a must, preferably B.E / B.Tech / M.Tech/BCA/MCA/Bsc (IT/Cs)
Proven experience of 4- 9 years in technical troubleshooting.
Ability to work in shifts: all time zone in US (primarily 6.30 pm to 3.30am IST)
Good verbal and written communication skills
Basic level of proficiency in Microsoft Office Excel and Outlook

Good interpersonal and problem-solving skills
Ability to work independently and / or in a team environment

How will you do it?

Good interpersonal and problem-solving skills
Ability to work independently and / or in a team environment

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

Apply Now

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desktop support technician jobs in balewadi pune maharashtra

Technical Support Specialist III

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Technical Engineer, Customer Support

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