Credit Manager – Credit & Risk
Company: F2 Fintech
Designation: Credit Manager
Department: Credit & Risk
Location: Noida
Reporting To: Head – Credit / Senior Management
Job Type: Full-time
Experience: 3+ years
About the Role
We are looking for an experienced and analytical Credit Manager to evaluate credit applications, assess borrower risk, make sound credit decisions, and ensure compliance with the company’s credit policies and applicable regulatory requirements.
The ideal candidate will have strong financial analysis, risk assessment, and decision-making skills, with the ability to maintain a healthy balance between business growth and credit quality. The role involves managing credit operations, monitoring portfolio performance, and working closely with internal teams to ensure responsible and efficient lending.
Key Responsibilities
Credit Analysis
- Evaluate credit applications, financial statements, income documents, banking details, bureau reports, and other relevant borrower information.
- Assess the creditworthiness and repayment capacity of prospective borrowers.
- Analyze key parameters including income, existing liabilities, repayment history, banking behaviour, credit score, debt levels, business performance, and collateral/security wherever applicable.
- Verify the accuracy and completeness of financial and customer information before making credit recommendations.
- Identify potential red flags, inconsistencies, and early indicators of credit risk.
Credit Risk Assessment
- Analyse and quantify credit risk associated with individual borrowers, customer segments, and loan transactions.
- Assess the overall risk profile of applicants and determine appropriate lending terms.
- Recommend suitable credit limits, loan amounts, tenure, pricing/interest rates, and other applicable terms based on the borrower’s risk profile and company guidelines.
- Identify high-risk cases and recommend appropriate risk mitigation measures.
- Ensure that credit decisions maintain an appropriate balance between business growth and portfolio quality.
Credit Policy & Process Management
- Develop, review, and update credit policies, underwriting guidelines, and risk assessment frameworks.
- Ensure credit policies are aligned with business objectives, internal risk appetite, regulatory requirements, and industry best practices.
- Recommend changes to credit policies based on portfolio performance, market trends, and emerging risks.
- Ensure consistent implementation of credit policies across the organization.
- Identify gaps in existing credit processes and recommend corrective measures.
Credit Decision Making
- Independently review and make informed credit decisions within the assigned approval authority.
- Approve, decline, or recommend credit applications based on established credit policies and risk parameters.
- Provide clear rationale and documentation for credit decisions.
- Recommend alternative credit structures, additional documentation, enhanced due diligence, or risk mitigation measures for higher-risk cases.
- Escalate exceptions and cases beyond the delegated authority to the appropriate management level.
Portfolio Monitoring & Risk Control
- Regularly monitor the performance and quality of the credit portfolio.
- Track indicators such as delinquency, DPD, bounce rates, repayment behaviour, overdue accounts, and portfolio concentration.
- Identify early warning signals and potential deterioration in borrower quality.
- Work closely with collections and business teams to address delinquent or high-risk accounts.
- Recommend appropriate corrective and preventive actions to minimize credit losses.
- Monitor portfolio trends and provide insights to senior management.
Collections & Recovery Coordination
- Coordinate with the collections team to ensure timely recovery of outstanding dues.
- Review delinquent accounts and identify reasons for payment delays or defaults.
- Support the development of suitable recovery strategies for high-risk and overdue accounts.
- Monitor collection performance and recovery trends.
- Provide credit inputs for restructuring, settlement, or other recovery-related decisions wherever required.
Compliance & Reporting
- Ensure all credit decisions and lending processes comply with applicable regulatory requirements, internal policies, and industry standards.
- Maintain complete and accurate credit documentation and audit trails.
- Prepare and review periodic credit and risk reports for management.
- Provide reports covering portfolio quality, approvals, rejections, delinquency, risk trends, and other relevant credit metrics.
- Support internal and external audits and ensure timely closure of credit-related observations.
- Ensure adherence to KYC, documentation, and other applicable lending requirements.
Relationship & Stakeholder Management
- Build and maintain effective working relationships with customers, credit bureaus, banks, financial institutions, channel partners, business teams, operations, collections, and other stakeholders.
- Coordinate with internal teams to ensure smooth and timely processing of credit applications.
- Resolve credit-related queries and escalations efficiently.
- Communicate credit decisions and requirements clearly to relevant stakeholders.
- Maintain professional relationships while ensuring credit policies and risk standards are not compromised.
Team Management
- Lead, supervise, and manage Credit Analysts and other credit team members, where applicable.
- Allocate cases and responsibilities effectively to ensure timely processing.
- Train and mentor team members on credit assessment, financial analysis, underwriting practices, and company credit policies.
- Conduct regular performance reviews and provide constructive feedback.
- Ensure the team maintains high standards of accuracy, quality, productivity, and compliance.
Continuous Improvement & Process Optimization
- Stay updated on credit risk trends, lending practices, financial technologies, regulatory developments, and industry changes.
- Identify opportunities to improve credit assessment and underwriting processes.
- Leverage technology, data analytics, bureau information, and automated credit tools to improve decision-making.
- Recommend process improvements to reduce turnaround time (TAT) while maintaining credit quality.
- Develop and implement measures to improve operational efficiency and minimize credit losses.
- Continuously evaluate the effectiveness of existing credit policies and risk models.
Key Performance Indicators (KPIs)
- Credit Decision TAT
- Quality of Credit Underwriting
- Portfolio Quality
- Approval & Rejection Ratio
- Delinquency / DPD Performance
- Default & Credit Loss Ratio
- Collection & Recovery Performance
- Credit Policy Compliance
- Accuracy of Credit Assessment
- Audit & Compliance Performance
- Exception / Deviation Management
- Productivity of Credit Team
- Process Efficiency & TAT Improvement
Required Skills & Competencies
- Strong knowledge of credit underwriting and risk assessment.
- Excellent financial statement and banking analysis skills.
- Strong understanding of credit bureau reports and credit scores.
- Ability to assess repayment capacity and borrower risk.
- Strong analytical and decision-making skills.
- Knowledge of unsecured lending and credit products.
- Strong understanding of credit policies and lending processes.
- Ability to handle high-volume credit applications.
- Strong problem-solving and risk mitigation capabilities.
- Good knowledge of CRM, LOS, LMS, credit assessment, and reporting systems.
- Ability to work in a fast-paced FinTech/NBFC/Financial Services environment.
Preferred Qualifications & Experience
- Graduate/Postgraduate degree in Finance, Commerce, Economics, Business Administration, or a related field.
- MBA/PGDM in Finance, Banking, or Risk Management will be preferred.
- 3+ years of experience in Credit, Underwriting, Risk Management, or Credit Operations.
- Prior experience in FinTech, NBFC, Banking, Digital Lending, Personal Loans, Business Loans, Professional Loans, or other lending businesses will be preferred.
- Experience in managing credit teams and handling independent credit decisions will be an advantage.
Role Expectations
The Credit Manager is expected to maintain a strong balance between business growth and credit risk, ensuring that lending decisions are data-driven, policy-compliant, commercially sound, and focused on maintaining a healthy and sustainable loan portfolio.
The role requires strong ownership, integrity, analytical ability, and timely decision-making to support F2 Fintech’s overall lending objectives.
How to Apply
Interested candidates are invited to apply with their updated resume. Candidates with relevant experience in credit underwriting, risk assessment, and lending operations are encouraged to apply.
Pay: ₹350,000.00 - ₹500,000.00 per year
Work Location: In person
