Hr Customer support coordinator Jobs – 116 Open Jobs Today

People Operations Coordinator
PepsiCo —Gurugram, Haryana
- Remote
- PMP
- Microsoft Office
- Master's degree
17h
Customer Service Co-ordinator
Komax Automation Pvt Ltd —Gurgaon H.O, Gurugram, Haryana
- ₹35,000 - ₹45,000 a month
- Microsoft Excel
- Customer service
- Salesforce
Quick apply
12h
Senior Project Coordinator
Aristocrat —Gurugram, Haryana
- Full-time
- PMP
- Analysis skills
- Project management
7d
Technical Integration Management Engineer
Orange Business —Gurugram, Haryana
- Computer Science
- Analysis skills
- Project management
- Health insurance
- Work from home
Field Service Coordinator
Woodward India Private Limited —Gurugram, Haryana
- Full-time
- Customer service
- B.Sc
- Master's degree
Quick apply
8d
Assistant Manager, Design
JLL —Gurugram, Haryana
- Microsoft Powerpoint
- Management
- Microsoft Office
- Health insurance
1d
Senior Project Manager - Cloud
AHEAD —Gurugram, Haryana
- Weekend availability
- Remote
- Azure
- PMP
- Salesforce
International Operations Coordinator, HVMB Operations & Quality (Fixed Term Contract)
Marriott International, Inc —Gurugram, Haryana
- Full-time
- Project management
- Business Administration
Event Management Intern
BotFit —Gurugram, Haryana
- From ₹10,000 a month
- Weekend availability
- Customer service
- Travel
- Organisational skills
Quick apply
Lead VOIP Engineer
Sprinklr —Gurugram, Haryana
- Full-time
- C++
- Scripting
- APIs
- Paid time off
RME Coordinator, RME
ASSPL - Haryana —Gurugram, Haryana
- Full-time
- Electrical experience
- Plumbing
- Mechanical knowledge
Technical Integration Management Engineer
MasORange —Gurugram, Haryana
- Full-time
- Computer Science
- Analysis skills
- Project management
- Health insurance
- Work from home
9d
Senior Technical Services Co-ordinator
JLL —Gurugram, Haryana
- Electrical experience
- Bachelor's degree
- Plumbing
- Health insurance
IT Automation Analyst
Sprinklr —Gurugram, Haryana
- Full-time
- Software troubleshooting
- Windows
- Scripting
- Paid time off
Sales Engineer
JS Enterprises —Faridabad, Haryana
- ₹18,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Master's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Senior Technical Program Manager
Sprinklr —Gurugram, Haryana
- Full-time
- Azure
- Master's degree
- AWS
- Paid time off
1d
Account Executive - Consultant
Sprinklr —Gurugram, Haryana
- Full-time
- Paid time off
L&D Manager
Stashfin —Gurugram, Haryana
- Full-time
- Human resources
- In-person
- Communication skills
Quick apply
Senior Lead Software Engineer
Sprinklr —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Java
- Paid time off
Senior Subcontracts Specialist
McDermott —Gurugram, Haryana
- Full-time
- Oracle
- Bachelor's degree

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People Operations Coordinator

PepsiCo -
Gurugram, Haryana

Apply Now

Job details

17 hours ago

Qualifications

PMP
Microsoft Office
Master's degree
Digitization
Human resources
Data entry
MBA
Time management

Full job description

Overview:

The People Experience & Operations Coordinator is responsible for providing best-in-class employee experience across the Employee Lifecycle (hire to retire) . As a key member of our People Experience & Operations team, the role holder will play a pivotal role in driving on ground employee processes ( with clear KPIs and service levels) .Role is pivotal in supporting India BU agenda of digitization and seamless employee experience through identified priorities for the People Experience & Operations vertical that will support HRBP leads in HQ Functions & Beverages

Responsibilities:

1. Employee Processes & Admin

Serve as a first-point contact for employee inquiries regarding policies, benefits, payroll, schedules, procedures and all processes pertaining to employee lifecycle.
Drive learning admin for identified employee groups, facilitation of training, tracking, follow up and closure
Support employee engagement programs such as Dil Se, Plant days, and other engagement interventions (OHS) followed by communications and surveys.

2. Digitization

Drive the overall BU digitization agenda – specifically for plant like Schoox and other myServices related workflow processes
Identify areas of opportunities that can be streamlined and elevated using digital tools.

3. Compliance Support

Maintain confidential employee files, ensuring documentation compliance for audits.
Collaborate with Safety and Operations teams to track training, certifications, and required adherence to controls.

4. CoE led interventions

Coordinate training sessions, track completion, and maintain required training records as cascaded by center of excellence for TM , TR and PE&O
Support performance-review cycles by organizing timelines, forms, and reminders- through identified interventions like communication, in-house sessions etc. Support PMP on ground activation for all phases (objective setting, mid year and year end) covering all frontline employees
Support on Core People Process roll out. This includes but is not limited to on ground Survey administration via roadshows for frontline employees for Org Health and MPW
Provide Learning logistics support (venue organization, coordination with vendors/trainers, invoicing, learning attendance and feedback administration)
Organise and administer CoC training for frontline employees, new hires and third party employees
Provide logistics support for HR Events (Rewards and Recognition, Function Annual events, HR Townhalls). Support creation of event content such as communications, presentations, invites

5. Ask for HR /HR Ops and Service delivery

Provide general administrative support to HR lead for operational activities(reports, presentations, data entry).
Participate in continuous improvement efforts to optimize HR and other related processes.
Work as an integral part in the BU HR Ops team projects deliverables
Act as a focal point for the accounts HR operations deliverables
Governance of HR processes, process maps, documentation, knowledgebase documentation and ensuring that all relevant systems are kept up to date
Ensure design methodology, approvals, version control, change control and documentation are standardised and consistently applied.
Coordinate HR process reviews to optimise efficient application of processes, procedures and standards
Ensure that all processes and documentation are robustly maintained, protecting integrity and quality of data and version, support HR teams with process map and documentation updates
Act as the main point of contact between BU PE&O and local markets People teams in Areas like Ask HR For Help, Work Force Management, Self Service, Employee Services, Systems navigation and adoption. (Tier 0 – Tier 1 Focus)
Partner with Service Delivery Leads and local People teams in driving Systems adoption and FL digital penetration plans.

Qualifications:

3- 4 years of general professional experience in HR preferable in HR ops
MBA in HR ( Tier 1/Tier 2)
Good customer enterface and focusing on employee experience excellence
Time management – ability to focus and get things done and know what is business critical; able to deal with conflicting priorities and ambiguity
Technical / Functional Skills & Knowledge of HR Tools and Interfaces
Proficient in Microsoft Office

Apply Now

Refine Your Search

customer support coordinator jobs in hr

People Operations Coordinator

Customer Service Co-ordinator

Senior Project Coordinator

Technical Integration Management Engineer

Field Service Coordinator

Assistant Manager, Design

Senior Project Manager - Cloud

International Operations Coordinator, HVMB Operations & Quality (Fixed Term Contract)

Event Management Intern

Lead VOIP Engineer

RME Coordinator, RME

Technical Integration Management Engineer

Senior Technical Services Co-ordinator

IT Automation Analyst

Sales Engineer

Senior Technical Program Manager

Account Executive - Consultant

L&D Manager

Senior Lead Software Engineer

Senior Subcontracts Specialist

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