Up Customer support representative Jobs – 89 Open Jobs Today

Process Associate
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Supv, Customer Svc
Carrier —Ghaziabad, Uttar Pradesh
- Full-time
- Flexible schedule
4d
Sales Coordinator
Vishal Technopower Private Limited —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- In-person
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Fresher- Sales Development Representative
Ebizon —Noida, Uttar Pradesh
- Full-time
- Business development
- Communication skills
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Account Executive
Max BPO —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
ADE - Zone 2
Reckitt —Lucknow, Uttar Pradesh
- Communication skills
- Health insurance
2d
AM - CS
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- English
- Microsoft Office
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Process Associate

Genpact India Pvt. Ltd. -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
English
Bachelor's degree
Non-voice
Customer support
Business Administration
BA
Banking
Information Technology

Full job description

Associate - Customer Care - Non - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

We are inviting applications for the role of Process Associate/Process Developer - Consumer Operations Agent Your role will require you to deliver outstanding customer support for all consumer inquiries related to loans and card services be compatible with clients innovate processes and data and improve processes. Responsibilities: - Deliver outstanding customer support for all consumer inquiries related to - supported loans and the credit Card. - Maintain a language-neutral clear and professional tone in all customer - interactions. - Strive for First Time Resolution (FTR) in every interaction to ensure consumer - satisfaction. - Document interactions accurately manage cases effectively and escalate issues - when appropriate. - Support clients commitment to compliance and service excellence by following - policies and procedures.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Customer Service Representative (CCSR) - TransmanTransman, Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, ITIL Foundation - AxelosAxelos, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning

Required Skills

Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX), Customer Journey Mapping, Online Customer Support

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Non - Voice

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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customer support representative jobs in up

Process Associate

Supv, Customer Svc

Sales Coordinator

Fresher- Sales Development Representative

Account Executive

ADE - Zone 2

AM - CS

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