Job Description: EXL Decision Analytics EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 34,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa. EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics. Role Overview: IT Business Analyst – Documentation Specialist (3–6-month Project Length). Lead documentation for data extraction and reporting, mapping end-to-end lineage from CV (Claim Vantage) and EIS core systems into the enterprise data platform. Partner with cross-functional agile teams to produce accurate, accessible documentation for both reporting tool users and developers. Group insurance experience and 5+ years of BA/SA/DA in a similar environment is a must. Hands-on experience or Familiarity with Oracle Data Warehouse environments is considered an asset. Key Responsibilities & Skillsets: Develop clear data dictionaries for claims workstream. Translate extraction logic into user-friendly documentation for both technical and business stakeholders. Proficiency in data analysis, extraction and manipulation tools such as R, SQL, Excel, Oracle Data Warehouse, Microsoft Access et al Implement data governance and quality practices within documentation artifacts . Work independently with minimal supervision, yet engage seamlessly with diverse, global teams across technical and business domains. Ensure �99.8% accuracy in all deliverables. Meet agreed-upon turnaround times (TAT) for tasks. Achieve predefined monthly targets for task completion. Handle varying workloads efficiently, including different file types and data sets. Implement process improvements and automation opportunities. Participate in initiatives aimed at enhancing processes. Candidate Profile: Bachelor’s/master’s in computer science, Information Systems, Business Analytics, or related. 5+ years in IT business analysis, system documentation, or data analytics—with experience documenting complex system integrations like Claim/Policy systems. Strong written/verbal communication; able to tailor content to mixed audiences. Highly detail-oriented, quality-driven, and capable of managing documentation velocity under agile delivery. Proficient in SQL, Excel, and documentation tools. Proactive, resourceful, and agile; thrives in evolving, fast-paced environments. Collaborative and culturally sensitive adept at engaging with global stakeholders. What we offer: EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.
