Bengaluru Karnataka Developer escalation engineer Jobs – 149 Open Jobs Today

IT Support Engineer
Aaviza Electronics Pvt. Ltd. —Ramamurthy Nagar, Bengaluru, Karnataka
- Up to ₹4,00,000 a year
- Full-time
- Oracle
- Software troubleshooting
- Microsoft Office
Quick apply
5h
Senior Associate | Media | Bengaluru | Engineering as a Service/ Operate
Deloitte —Bengaluru, Karnataka
- Full-time
- English
- Research
- SQL
2d
Advanced Engineer, Site Reliability Engineering
Harman International —Bengaluru, Karnataka
- Azure
- Computer Science
- DevOps
Manager, SW Engineering
Palo Alto Networks —Bengaluru, Karnataka
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Lead Engineer-Oracle ETL Developer
NeST Digital —Bengaluru, Karnataka
- Full-time
- Oracle
- PMP
- Project management
Sr. Infra Developer
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- AWS
- Mentoring
9d
Project Manager
Infinite Computer Solutions Ltd. —Bengaluru, Karnataka
- Azure
- Bachelor's degree
- Software development
Technical Program Manager 3
Lam Research —Bengaluru, Karnataka
- Remote
- Azure
- CAD
- Research
2d
Senior Executive â€“ IT Operations (MAC OS)
Zycus —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Java
Full Stack Application Engineer
Dentsu —Bengaluru, Karnataka
- Full-time
- Azure
- Master's degree
- SQL
13d
Senior Manager, Systems Engineering
Oracle —Bengaluru, Karnataka
- Full-time
- Management
- Computer Science
- B.Sc
13d
Network Developer
Oracle —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- Master's degree
Principal Software Engineer
ABB Global Industries and Services Private Limited —Bengaluru, Karnataka
- Online application
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
6d
Lead Developer – SONiC NOS
eBay Inc. —Bengaluru, Karnataka
- Full-time
- Management
- Administrative experience
- C++
Manager Software Engineering
Caterpillar —Bengaluru, Karnataka
- Full-time
- Java
- AWS
2d
Lead DevOps (CI/CD Platform Engineering)
McKesson —Bengaluru, Karnataka
- Azure
- Management
- DevOps
- Health insurance
- Paid time off
5d
Lead Support Engineer – D365 Finance & Operations
Zones —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- ERP systems
- Health insurance
- Life insurance
Quick apply
Senior Manager, Engineering
Harvey —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- AWS
- AI
9d
Technical Operations Center Analysts
2K —Bengaluru, Karnataka
- Azure
- Windows
- AWS
- Health insurance
Quick apply
Support Engineer 2 - Mule/ API Integration/ ESB/ Deployment Automation
Blue Yonder —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- Computer Science
- Flexible schedule

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IT Support Engineer

Aaviza Electronics Pvt. Ltd.
Ramamurthy Nagar, Bengaluru, Karnataka

Quick apply

Job details

Full-time
Up to ₹4,00,000 a year
5 hours ago

Benefits

Provident Fund

Qualifications

Oracle
Software troubleshooting
LAN
Microsoft Office
Master's degree
MCA
Bachelor's degree
B.E.
Communication skills
Python
Active Directory
VPN

Full job description

JOB DESCRIPTION

Role and Responsibilities CORE RESPONSIBILITIES :-

· Work on preparing company Dashboards using Python/ other language to connect with Oracle DB

· Host dashboards internally in server and maintain them

· Work on oracle ERP maintenance and support

· Provide first-level technical support (L1/L2) for hardware, software, and network issues.

· Respond to helpdesk tickets, emails, and calls within defined SLAs.

· Troubleshoot desktop/laptop, printers, scanners, and peripherals.

· Install, configure, and update operating systems, applications, and patches.

· Manage user accounts, password resets, and access permissions (e.g., Active Directory).

Network & Systems Support

· Monitor LAN/WAN, Wi-Fi connectivity, VPN access.

· Coordinate with vendors/ISPs for network outages.

· Basic troubleshooting of routers, switches, firewalls.

· Ensure endpoint devices comply with security policies.

Security & Compliance

· Install and maintain antivirus/endpoint protection.

· Support backup and recovery procedures.

· Report and escalate security incidents or vulnerabilities.

· Ensure compliance with IT policies and audits.

Asset & Infrastructure Management

· Maintain IT asset inventory (hardware/software licenses).

· Handle procurement coordination and device lifecycle (issue, return, disposal).

· Support meeting rooms, AV systems, and conferencing tools.

Documentation & Reporting

· Document troubleshooting steps, FAQs, and knowledge base articles.

· Maintain system configuration records.

· Generate periodic support reports (tickets, uptime, incidents).

User Support & Training

· Provide basic training to employees on tools and best practices.

· Assist new joiner onboarding (device setup, access provisioning).

· Communicate clearly with non-technical users.

Escalation & Continuous Improvement

· Escalate complex issues to L3 / infrastructure teams.

· Identify recurring problems and suggest improvements.

· Participate in IT projects (upgrades, migrations, rollouts).

ERP Maintenance)

Provide first-line support for ERP users (login issues, transaction errors, access problems).
Monitor ERP system availability and performance (slow response, job failures).
Coordinate with ERP vendor / internal developers for bug fixes and enhancements.
Manage user roles, permissions, and access controls as per approval matrix.
Support master data maintenance (items, vendors, customers — as per process).
Ensure regular database backups and verify restore readiness.
Monitor and restart scheduled jobs, batch processes, and integrations.
Assist departments (finance, stores, production, sales) in resolving ERP operational issues.
Support patches, upgrades, and change deployments with proper testing.
Maintain documentation of ERP configurations, workflows, and SOPs.
Help generate reports or troubleshoot data discrepancies.
Ensure data integrity and audit compliance.

Qualifications and Education Requirements

· B.E/ B. Tech in CSE/ IT, MCA/ BCA

Preferred Skills

Excellent knowledge of MS Office;
Outstanding team player skills and organizational skills
Excellent communication skills
Excellent problem-solving ability

Location: Ramamurthy Nagar, Bangalore

Pay: Up to ₹400,000.00 per year

Benefits:

Provident Fund

Ability to commute/relocate:

Ramamurthy Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Quick apply

Refine Your Search

developer escalation engineer jobs in bengaluru karnataka

IT Support Engineer

Senior Associate | Media | Bengaluru | Engineering as a Service/ Operate

Advanced Engineer, Site Reliability Engineering

Manager, SW Engineering

Lead Engineer-Oracle ETL Developer

Sr. Infra Developer

Project Manager

Technical Program Manager 3

Senior Executive â€“ IT Operations (MAC OS)

Full Stack Application Engineer

Senior Manager, Systems Engineering

Network Developer

Principal Software Engineer

Lead Developer – SONiC NOS

Manager Software Engineering

Lead DevOps (CI/CD Platform Engineering)

Lead Support Engineer – D365 Finance & Operations

Senior Manager, Engineering

Technical Operations Center Analysts

Support Engineer 2 - Mule/ API Integration/ ESB/ Deployment Automation

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