Ashok Nagar Delhi Delhi Desktop support technician Jobs – 110 Open Jobs Today

Technical Support Executive
Maruti Suzuki India Ltd —Gurugram, Haryana
- Full-time
- Electrical experience
- Bachelor's degree
IT Helpdesk Specialist
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Commuter assistance
IT Support Executive (Application Support)
Core Competency Group —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Azure
- Software troubleshooting
Consultant - GIS (FME)
WSP —Noida, Uttar Pradesh
- Hybrid work
- English
- Bachelor's degree
- Travel
TECHNICAL SUPPORT ENGINEER
OneStop Global —Gurugram, Haryana
- CRM software
- Sales
- Communication skills
Project Technical Support–III
Indraprastha Institute of Information Technology —West District, Delhi
- ₹28,000 a month
- Research
- Master's degree
- Administrative experience
IT Hardware & Software Support Engineer
SWARAN SOFT SUPPORT SOLUTIONS PRIVATE LIMITED —Gurugram, Haryana
- Azure
- Computer Science
- Software troubleshooting
Quick apply
Consultant – Planning and Finance Management, Technical Support Unit
PATH —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Support Executive - Bhiwadi (Rajasthan)
Lenskart —Gurugram, Haryana
- Full-time
- Computer Science
- Windows
- Programmable logic controllers
Quick apply
Technical Support Manager/ Senior Manager
Stellar Data Recovery —Gurugram, Haryana
- Night shift
- Computer Science
- Software troubleshooting
- Master's degree
- Commuter assistance
- Health insurance
Panel Helpdesk Trainee (Voice)
Sago —Gurugram, Haryana
- ₹20,000 - ₹30,000 a year
- Night shift
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Shift Lead/Team Leader-Technical voice support/Technical support
One Point One Solutions Ltd —Gurugram, Haryana
- English
- Bachelor's degree
- Communication skills
Customer Service & Technical Support
Giritra Technology —West District, Delhi
Executive - Helpdesk
Cushman & Wakefield —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Project Technical support- II
Santosh Deemed to be University —Delhi, Delhi
- ₹20,000 a month
- Walk-in
- Microsoft Office
- 12th Pass
- Bachelor's degree
Country Manager - Technical Support
Maruti Suzuki India Ltd —Delhi, Delhi
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Senior Member of Technical Staff - I, Technical Support
Mavenir —Gurugram, Haryana
- Full-time
- Computer Science
- Engineering
- Communication skills
13d
Technical Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
Engineer III - Sr Service Tech
Insight Enterprises —Gurugram, Haryana
- Walk-in
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Helpdesk Executive
Kalpvraksh Technology —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply

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Technical Support Executive

Maruti Suzuki India Ltd -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Technical support
Quality assurance
Electrical experience
Bachelor's degree
Customer support

Full job description

Education:
B. Tech Fulltime (Electrical / Electronics / Mechanical)

Experience: 5-10 yrs

JOB PURPOSE

Provide efficient technical support to field operations (domestic and export markets) by identifying root causes of issues in problematic vehicles.

Drive quality improvement and enhance customer satisfaction through the identification of critical defects, implementation of effective countermeasures, and monitoring and execution of market campaigns.

PRINCIPAL ACCOUNTABILITIES

Provide

technical support to field operations

across domestic and export markets.

Perform

root cause analysis

to identify causal components in problematic vehicles.

Coordinate with cross-functional teams (design, manufacturing, quality) for

issue resolution

.

Identify

critical defects

impacting vehicle performance, safety, or customer experience.

Develop and implement

effective countermeasures

to prevent recurrence of issues.

Drive

continuous quality improvement initiatives

based on field feedback and data.

Monitor field concerns and analyze trends to enable

proactive problem detection

.

Plan, track, and execute

market campaigns/recalls/service actions

effectively.

Ensure

timely closure of field issues

and maintain proper documentation.

Support initiatives to improve

customer satisfaction and brand reliability

.

Maintain communication with stakeholders and provide

regular status updates and reports

.

MAJOR CHALLENGES

Managing

diverse and complex field issues

across both domestic and export markets with varying operating conditions and customer expectations.

Ensuring

accurate and timely root cause identification

, often with limited or inconsistent field data.

Coordinating with multiple cross-functional teams to drive

quick resolution and consensus

on corrective actions.

Balancing

urgent field concerns

while simultaneously driving long-term quality improvement initiatives.

Handling

high customer expectations

and pressure to minimize vehicle downtime and dissatisfaction.

Ensuring

effective implementation and monitoring of countermeasures

to prevent recurrence of issues.

Managing

time-sensitive market campaigns/recalls

, including planning, execution, and closure within strict timelines.

Dealing with

data gaps, delayed feedback, or variation in field reporting quality

.

Keeping pace with

evolving technologies and product complexities

in modern vehicles.

Maintaining

consistent communication and transparency

with all stakeholders, including field teams and management.

DECISION MAKING

Analyze field data and perform root cause analysis to identify the likely causal part/component.

Prioritize field issues based on severity, safety, and customer impact.

Decide on initial troubleshooting approach and diagnostic methodology.

Monitor defect trends and initiate preliminary quality improvement actions.

Coordinate with field teams to ensure timely data collection and feedback.

Track progress and ensure closure of routine field issues within defined timelines.

Prepare and present technical reports and performance summaries.

INTERACTIONS

Internal Clients

Field Service / Dealer Support Teams

For collecting field data, validating issues, and implementing corrective actions.

Design & R&D Teams

To discuss technical concerns, validate root cause, and finalize design-related countermeasures.

Quality Assurance & Product Quality Teams

For defect analysis, trend monitoring, and driving quality improvement initiatives.

Manufacturing / Production Teams

To address process-related issues and implement corrective actions at plant level.

Supplier Quality / Vendor Teams

To investigate component-level defects and ensure corrective actions at supplier end.

Warranty & Customer Support Teams

For understanding customer complaints, cost implications, and feedback trends.

Logistics / Spare Parts Team

To ensure availability of parts required for field fixes and campaign execution.

Management / Senior Leadership

For reporting critical issues, escalation, approvals, and strategic decision-making.

External Clients

Dealers & Service Centres (Domestic & Export)

For real-time issue identification, troubleshooting support, and execution of campaigns.

Customers / End Users (Indirect interaction)

Through feedback, complaints, and satisfaction insights.

Export Market Representatives / Distributors

To coordinate issue resolution and ensure alignment with regional requirements.

Apply Now

Refine Your Search

desktop support technician jobs in ashok nagar delhi delhi

Technical Support Executive

IT Helpdesk Specialist

IT Support Executive (Application Support)

Consultant - GIS (FME)

TECHNICAL SUPPORT ENGINEER

Project Technical Support–III

IT Hardware & Software Support Engineer

Consultant – Planning and Finance Management, Technical Support Unit

IT Support Executive - Bhiwadi (Rajasthan)

Technical Support Manager/ Senior Manager

Panel Helpdesk Trainee (Voice)

Shift Lead/Team Leader-Technical voice support/Technical support

Customer Service & Technical Support

Executive - Helpdesk

Project Technical support- II

Country Manager - Technical Support

Senior Member of Technical Staff - I, Technical Support

Technical Support

Engineer III - Sr Service Tech

Helpdesk Executive

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