Chennai Tamil Nadu Email chat support Jobs – 126 Open Jobs Today

Team Lead Teck Desk
NCR —Chennai, Tamil Nadu
- Full-time
- English
- Diploma
- Leadership
2d
Tech Support Engineer – Voice Process - TS45934
KritiLabs Technologies —Chennai, Tamil Nadu
- English
- Bachelor's degree
- Electrical Engineering
- Health insurance
- Paid time off
Administrator - English, Arabic, Microsoft Windows
HCLTech —Chennai, Tamil Nadu
- Spanish
- Software troubleshooting
- English
Analyst - English, Arabic, Microsoft Windows
HCLTech —Chennai, Tamil Nadu
- English
- Windows
2d
Customer Care Executive
Nexlif Infra Pvt Ltd —Chennai, Tamil Nadu
- ₹8,000 - ₹12,000 a month
- Full-time
- Sales
- Customer service
- Master's degree
Quick apply
AVP - Operational Team Lead
Citi —Chennai, Tamil Nadu
- Full-time
- Management
- Microsoft Office
- Communication skills
3d
Customer Care Associate - Voice Process (Malayalam)
Good Roots Kitchenware Private Limited —Perungudi, Chennai, Tamil Nadu
- Up to ₹24,000 a month
- Full-time
- CRM software
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
Analyst - English, Latin, Windows
HCLTech —Chennai, Tamil Nadu
- Microsoft Outlook
- Customer service
- English
3d
Senior Administrator - English, Spanish, Windows
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Rotational shift
- Spanish
- Software troubleshooting
- English
5d
Tally Technical Support ( Chennai )
YENNES Infotec —Chennai, Tamil Nadu
- Full-time
- CRM software
- Software troubleshooting
- ERP systems
Cross Technology Managed Services Engineer ( MS - SQL DBA L1)
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- SQL
- Bachelor's degree
12d
Cross Technology Managed Services Engineer ( MS - SQL DBA L1)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- SQL
- Bachelor's degree
12d
ARC/Premium Support Engineer - L3
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Weekend availability
- Computer Science
- Bachelor's degree
- Computer networking
11d
Technical Solution Specialist
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹1 a year
- Full-time
- Scripting
- APIs
- Communication skills

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International Email and Chat Support (Experience)
Boston Business Solution Private Limited —Perungalathur, Chennai, Tamil Nadu
Pay: ₹18,000.00 - ₹40,000.00 per month. Must have minimum 1 year experience in international Email and Chat support*. INTERNATIONAL E-MAIL AND CHAT*.
₹18,000 - ₹40,000 a month
Quick apply
International Email and Chat ( Only Experience )
BBS Private Ltd. —Perungalathur, Chennai, Tamil Nadu
Pay: ₹18,000.00 - ₹33,000.00 per month. International E-mail and Chat *. Role: Customer Support Executive ( E-mail and Chat )*. Salary: *Upto 4 LPA to 5 LPA*.
₹18,000 - ₹33,000 a month
Quick apply

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Team Lead Teck Desk

NCR -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
2 days ago

Qualifications

English
Diploma
Leadership
Restaurant experience
Communication skills

Full job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Team Lead- Tech Desk Reports to: Manager-Tech desk
Resource Type: Employee Last Revision Date: Jan 2026

PRIMARY RESPONSIBILITIES
1. Team Leadership & Operational Management
2. Lead a team of IT Tech Desk Engineers providing Level 1 IT support across calls, chats, and web tickets.
3. Monitor daily operations to ensure SLA adherence, quality compliance, and efficient ticket handling.
4. Assign, prioritize, and balance workload within the team to maintain consistent service levels.
5. Manage team performance through coaching, feedback, and performance reviews.
6. Maintain a strong floor presence to support engineers with escalations.

Training & Development
1. Identify skill gaps and coordinate training.
2. Support onboarding of new team members.
3. Promote learning culture and upskilling.

Reporting & Communication
1. Prepare weekly/monthly performance reports.
2. Communicate operational updates and process changes.
3. Collaborate with Manager – Tech Desk on strategic initiatives.

Shift Responsibilities
1. Ensure adequate staffing across 24×7 rotational shifts.
2. Manage shift transitions and staffing adherence.

Education
1. Minimum HSC (Grade 12). Diploma preferred.
2. Voice-based process experience preferred.

Communication Skills
1. Excellent spoken and written English.
2. Ability to lead team briefings and coaching sessions.
3. Strong listening and interpersonal skills.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Apply Now

Refine Your Search

email chat support jobs in chennai tamil nadu

Team Lead Teck Desk

Tech Support Engineer – Voice Process - TS45934

Administrator - English, Arabic, Microsoft Windows

Analyst - English, Arabic, Microsoft Windows

Customer Care Executive

AVP - Operational Team Lead

Customer Care Associate - Voice Process (Malayalam)

Analyst - English, Latin, Windows

Senior Administrator - English, Spanish, Windows

Tally Technical Support ( Chennai )

Cross Technology Managed Services Engineer ( MS - SQL DBA L1)

Cross Technology Managed Services Engineer ( MS - SQL DBA L1)

ARC/Premium Support Engineer - L3

Technical Solution Specialist

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