Civil Lines Delhi Delhi Project administrator Jobs – 141 Open Jobs Today

Salesforce Senior Developer
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Salesforce
- AWS
- APIs
Manager - Salesforce
Flexsin —Noida, Uttar Pradesh
- Computer Science
- PMP
- Salesforce
Sr ServiceNow Developer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- JavaScript
- Software development
- APIs
- Health insurance
Solaris Administrator
E Hook Systems —West District, Delhi
Track Lead - English, French, Microsoft Windows
HCLTech —Noida, Uttar Pradesh
- English
- Windows
- Communication skills
5d
Windchill Administrator
Adroitec Engineering Solutions —Noida, Uttar Pradesh
- Windows
- Java
- SQL
DM/MGR- Road Safety
Maruti Suzuki India Ltd —Delhi, Delhi
- Full-time
- Master's degree
- Business development
- Analysis skills
Salesforce Consultant
HyTechPro —Noida, Uttar Pradesh
- Full-time
- Salesforce
- Agile
- Marketing
Assistant Territory Manager - OR1 (Northern & Eastern India) (m/f/d)
KARL STORZ —Delhi, Delhi
- Call employer
- Project management
- Bachelor's degree
- Communication skills
- Health insurance
Senior Test Automation Engineer
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Computer Science
- English
Quick apply
Full Stack Developer
WebSenor InfoTech —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Quick apply
IT Service Delivery Specialist
Team Computers —Delhi, Delhi
- Full-time
- Azure
- AWS
3846290-Assistant Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- Azure
- Windows
Windchill Migration Consultant
Adroitec Engineering Solutions —Noida, Uttar Pradesh
- Computer Science
- CAD
- Bachelor's degree
Senior Cloud Manager
DMI Housing Finance —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- DevOps
- Windows
11h
Veeva Vault Engineer
BirlaSoft —Noida, Uttar Pradesh
- Microsoft Access
- Computer Science
- Software troubleshooting
1d
Office Administrator
Nirvahana —Tagore Garden, Delhi, Delhi
- ₹8,647.91 - ₹12,507.90 a month
- Full-time
- Social media management
- English
- Finance
Quick apply
240403-Assistant Vice President
EXL Service —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- Master's degree
- Analysis skills
Exchange/ Active Directory
E Hook Systems —West District, Delhi
- English
- Travel
- SharePoint
Senior Cloud Manager
DMI Finance —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- DevOps
- Windows
14h

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Salesforce Senior Developer

NTT Ltd -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Data migration
Salesforce
Application development
SOAP
AWS
REST
Natural language processing
APIs
ETL
Customer support
GraphQL
AI
Communication skills
Analytics

Full job description

Service Cloud

Minimum 5+ years of work experience in Salesforce.com Projects

Key Skills Responsibilities:

Highly experienced in Administration and application development using Salesforce.com, with deep expertise in Service Cloud implementations for enterprise clients.
Proven track record in successfully delivering end-to-end Salesforce projects with focus on customer service excellence and agent productivity.

Core Expertise (Service Cloud Focus):

Service Cloud Features: Hands-on experience with Service Console, Omni-Channel routing, AWS Chat integration, CTI (Computer Telephony Integration), Case Management, Email-to-Case, Knowledge Management, and AI-driven bot implementations (Einstein Bots / Agentforce-powered conversational bots) for enhanced customer support.
Agentforce: Strong knowledge and implementation experience of Agentforce to improve service agent productivity, drive automation, and streamline service operations.
Skilled in building customer-centric solutions leveraging Service Cloud best practices including SLA tracking, entitlement processes, escalation rules, and service contracts.
Knowledge of analytics, reports, and dashboards for Service Cloud to monitor KPIs like case resolution time, agent performance, and customer satisfaction.

Development Integration Skills:

Experienced in developing and maintaining Apex Classes, Triggers, Visualforce Pages, Lightning Web Components (LWC), and Flows to deliver custom solutions.
Proficient in implementing system integrations with external platforms using REST/SOAP APIs, AWS, CTI connectors, middleware tools, and Platform Events for real-time communication and data exchange.
Expertise in customizing Salesforce with objects, workflows, process builder, roles, profiles, sharing rules, validation rules, and page layouts.
Strong understanding of Salesforce Governor Limits and experience in optimizing code to meet performance and scalability requirements.

Deployment Data Management:

Responsible for deployment lifecycle management using Copado and Change Sets.
Experienced in data migration and cleansing activities using Apex Data Loader and other ETL tools.

Agentforce Conversational AI:
Practical experience working with Agentforce to design intelligent agent workflows, automate case handling, and improve agent efficiency through AI-assisted recommendations and summarization.
Experience in building, configuring, and deploying bots to handle common service requests, including:

Designing conversational flows and dialog management
Integrating bots with backend systems via APIs
Enabling seamless handoff between bots and live agents via Omni-Channel
Leveraging NLP capabilities for intent recognition and customer interaction automation
Continuous improvement of bot performance using analytics and feedback loops

Other Skills:

Experience in designing and consuming GraphQL APIs to optimize data retrieval, reduce payload size, and improve performance in complex integrations.
Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
Strong project discipline with experience in managing deliverables, timelines, and cross-functional collaboration.
Effective team player with the ability to work efficiently under pressure and within tight deadlines.
Excellent communication and stakeholder management skills.

Certifications (Preferred):

Salesforce Certified Service Cloud Consultant
Salesforce Administrator / Platform Developer certifications

Apply Now

Refine Your Search

project administrator jobs in civil lines delhi delhi

Salesforce Senior Developer

Manager - Salesforce

Sr ServiceNow Developer

Solaris Administrator

Track Lead - English, French, Microsoft Windows

Windchill Administrator

DM/MGR- Road Safety

Salesforce Consultant

Assistant Territory Manager - OR1 (Northern & Eastern India) (m/f/d)

Senior Test Automation Engineer

Full Stack Developer

IT Service Delivery Specialist

3846290-Assistant Manager

Windchill Migration Consultant

Senior Cloud Manager

Veeva Vault Engineer

Office Administrator

240403-Assistant Vice President

Exchange/ Active Directory

Senior Cloud Manager

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