R P Line Lucknow Uttar Pradesh Operations executive Jobs – 138 Open Jobs Today

Lead Administrator (Support &Operations)
HCLTech —Lucknow, Uttar Pradesh
- Computer Science
- PMP
- Analysis skills
2d
Back Office Executive
Maplife Group —Sushant Golf City, Lucknow, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
GST Executive
FIGMENT GLOBAL SOLUTIONS PVT LTD —Lucknow, Uttar Pradesh
- ₹15,000 - ₹21,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Health insurance
- Flexible schedule
Quick apply
10h
GeM Portal Operator (Tender Executive)
jai shri balaji enterprises —L D A Colony, Lucknow, Uttar Pradesh
- ₹12,000 - ₹20,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
11d
HR Executive
Anand Motor Agencies Ltd —Lucknow, Uttar Pradesh
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
Quick apply
Clinic Receptionist
Dr. Himani skin clinic —Lucknow, Uttar Pradesh
- From ₹7,500 a month
- Full-time
- Microsoft Office
- 12th Pass
- Bachelor's degree
Quick apply
1d
Digital & Content Operations Executive
VIBHAYA INNOVATORS PVT LTD —Lucknow, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- In-person
- AI
- Communication skills
Quick apply
Architect - Enterprise Application ServiceNow N 4D
Genpact India Pvt. Ltd. —Lucknow, Uttar Pradesh
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
1d
Telecaller / Manager / Personal Assistant
Environmental research and analysis —Lucknow, Uttar Pradesh
- ₹10,283.95 - ₹43,799.50 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
Executive Housekeeper
Hyatt Regency Lucknow —Lucknow, Uttar Pradesh
- Full-time
- Hospitality
- Administrative experience
- Bachelor's degree
CS Trainee
Concord Control Systems Limited —Lucknow, Uttar Pradesh
- ₹12,000 - ₹13,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
HR Executive
SoftMaji InfoTech —Lucknow, Uttar Pradesh
- Full-time
- Bachelor's degree
- Communication skills
- Time management
Sr. Sales Executive
Ad0.4 Advertisement Agency —Lucknow, Uttar Pradesh
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- Driving
- In-person
Quick apply
Operation and Accounts Executive
Maaricha —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
5d
Back Office Executive
MNL COMPANY —Sushant Golf City, Lucknow, Uttar Pradesh
- ₹8,000 - ₹10,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Executive Housekeeper
IHCL —Lucknow, Uttar Pradesh
- Hospitality
- English
- Bachelor's degree
Service Executive (Solar)
Intecco Technical Services Pvt Ltd —Lucknow, Uttar Pradesh
- ₹15,000 - ₹17,000 a month
- Email
- Microsoft Office
- Bachelor's degree
- Travel
Quick apply
Reservation Executive
Hilton —Lucknow, Uttar Pradesh
- Full-time
- Microsoft Office
- Administrative experience
- Presentation skills
1d
Business Development Executive (BDE)
Rank Booster Infotech —Lucknow, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
Sales Executive (Field Sales) Lucknow
RentStalk —Lucknow, Uttar Pradesh
- From ₹15,000 a month
- Part-time
- Sales
- English
- Master's degree
Quick apply
1d

I want to receive the latest job alerts for operations executive in r p line lucknow uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations executive jobs near r p line lucknow uttar pradesh

Account Executive jobs in Lucknow, Uttar Pradesh

Business Development Executive jobs in Lucknow, Uttar Pradesh

Receptionist jobs in Lucknow, Uttar Pradesh

Sales Executive jobs in Lucknow, Uttar Pradesh

Back Office Executive jobs in Bengaluru, Karnataka

Back Office jobs in Pimpri, Pune, Maharashtra

Back Office Executive jobs in Patia, Bhubaneswar, Orissa

Back Office Executive jobs in Kalpana Square, Bhubaneswar, Orissa

Back Office Executive jobs in Tamil Nadu

Epicenter, Back Office jobs in Bhayandar, Mumbai, Maharashtra

Back Office jobs in Ulwe, Navi Mumbai, Maharashtra

Back Office Executive jobs in Mansarovar, Jaipur, Rajasthan

Operations Administrator jobs in Sakinaka, Mumbai, Maharashtra

Microsoft Azure Administrator jobs in Bengaluru, Karnataka

Operations Administrator jobs in Vashi, Navi Mumbai, Maharashtra

Operations jobs in Mohali, Punjab

Banking Operations jobs in Kolkata, West Bengal

Operations Administrator jobs in Gurgaon South City I, Gurugram, Haryana

Operations Administrator jobs in Telibandha, Raipur, Chhattisgarh

Personal Assistant jobs in Rajkot, Gujarat

Lead Administrator (Support &Operations)

HCLTech -
Lucknow, Uttar Pradesh

Apply Now

Job details

2 days ago

Qualifications

Jira
BCS
ITIL Certification
Computer Science
Incident management
PMP
BMC Remedy
IT service management
Analysis skills
Bachelor's degree
ITIL
Splunk
ServiceNow
Agile
Communication skills
Information Technology

Full job description

Lucknow, Uttar Pradesh
Job Summary

Critical Incident Manager is responsible for leading the end-to-end management of high-impact and high-urgency IT incidents that affect business operations, critical services, users, customers, or revenue. The role acts as the central point of coordination during major incidents, driving rapid service restoration, structured communication, stakeholder alignment, escalation governance, and post-incident improvement. The ideal candidate should have strong ITIL-based incident management experience, proven crisis leadership capability, and the ability to coordinate technical teams, vendors, service owners, and leadership stakeholders under pressure.

Key Responsibilities

Lead, coordinate, and govern all critical and major incidents from identification through service restoration and closure. • Initiate and facilitate incident bridges, war rooms, technical triage calls, and executive communication channels as required. • Assess incident impact, urgency, priority, affected services, business risk, and customer impact to ensure correct classification and escalation. • Coordinate cross-functional resolver groups, service owners, vendors, infrastructure teams, application teams, and leadership stakeholders to drive timely resolution. • Maintain clear command and control during incidents by tracking actions, owners, timelines, dependencies, decisions, risks, and next steps. • Provide timely, accurate, and business-friendly updates to stakeholders, including senior leadership, customer teams, and service delivery management. • Ensure adherence to ITIL incident management, major incident management, escalation, communication, and service restoration processes. • Drive workaround identification, service recovery actions, permanent fix coordination, and handover to problem management where required. • Prepare and publish incident summaries, major incident reports, executive updates, post-incident review notes, and lessons-learned documentation. • Collaborate with problem management teams to support root cause analysis, corrective actions, preventive actions, and recurrence reduction. • Track SLA compliance, response timelines, resolution timelines, communication quality, and incident aging to ensure governance discipline. • Identify process improvement opportunities and contribute to continual service improvement across incident response, communication, reporting, and escalation management.

Skill Requirements

Minimum 5 years of experience in Incident Management, Major Incident Management, IT Service Management, or IT Operations in a complex enterprise environment. • Hands-on experience managing P1/P2, Sev1/Sev2, business-critical, or customer-impacting incidents. • Strong working knowledge of ITIL practices, including incident management, major incident management, problem management, change management, service request management, and continual improvement. • Experience coordinating multiple technical teams such as infrastructure, cloud, network, database, application, security, workplace, service desk, and vendor support teams. • Ability to manage high-pressure situations with calmness, discipline, urgency, and structured decision-making. • Excellent verbal and written communication skills, with the ability to simplify technical updates for business and leadership audiences. • Experience preparing major incident reports, post-incident reviews, RCA inputs, trend analysis, and service improvement recommendations. • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline is preferred. • ITIL Foundation certification is required; ITIL Intermediate, ITIL 4 Managing Professional, PMP, Agile, or relevant service management certifications are preferred. • Experience with ServiceNow, BMC Remedy, Jira Service Management, PagerDuty, Splunk, monitoring tools, or similar ITSM and observability platforms is preferred.

Other Requirements

Major Incident Management and Crisis Coordination • ITIL Incident, Problem, Change, and Continual Improvement Practices • War Room Facilitation and Technical Bridge Management • Executive Communication and Stakeholder Management • Escalation Management and Decision Governance • Service Restoration Planning and Business Impact Assessment • RCA Coordination, PIR Support, and Corrective Action Tracking • SLA, KPI, Dashboard, and Incident Reporting Governance • Cross-functional Collaboration with Technical, Vendor, and Business Teams • Strong Analytical Thinking, Prioritization, and Risk Management

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

operations executive jobs in r p line lucknow uttar pradesh

Lead Administrator (Support &Operations)

Back Office Executive

GST Executive

GeM Portal Operator (Tender Executive)

HR Executive

Clinic Receptionist

Digital & Content Operations Executive

Architect - Enterprise Application ServiceNow N 4D

Telecaller / Manager / Personal Assistant

Executive Housekeeper

CS Trainee

HR Executive

Sr. Sales Executive

Operation and Accounts Executive

Back Office Executive

Executive Housekeeper

Service Executive (Solar)

Reservation Executive

Business Development Executive (BDE)

Sales Executive (Field Sales) Lucknow

I want to receive the latest job alerts for operations executive in r p line lucknow uttar pradesh

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected