Wb Support representative Jobs – 122 Open Jobs Today

Supply Chain Operations Associate
Accenture —Kolkata, West Bengal
- Full-time
- Analysis skills
- Communication skills
Customer Support Representative – Voice Support (English & Hindi) – Durgapur, India
Fusion CX —Durgapur, West Bengal
- Rotational shift
- Customer service
- English
- Communication skills
Sales Representative
Navyash Wagonmart OPC Pvt. Ltd. —Kolkata, West Bengal
- ₹2,00,000 - ₹2,80,000 a year
- Full-time
- Hospitality
- Customer service
- Merchandising
Quick apply
Customer Service Representative
Cratex Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹16,000 - ₹18,000 a month
- Day shift
- English
- 12th Pass
- In-person
Quick apply
8d
Sales Representative
Kokuyo Camlin —Kolkata, West Bengal
Associate - Quality Analyst
WEBSTEP Technologies —Unknown, West Bengal
- ₹1,30,000 - ₹2,40,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- APIs
Quick apply
Manager – Android Development
PatientMD —Kolkata, West Bengal
- Computer science
- Microsoft Excel
- B.Sc
Sales Executive - Sales
BATIR AMOR SPACES PVT LTD —Kolkata, West Bengal
- ₹8,100 - ₹12,000 a month
- Full-time
- Bachelor's degree
- Travel
- Organisational skills
- Health insurance
- Cell phone reimbursement
Quick apply
Sales Manager (Southern & Eastern Region)
John Crane —Kolkata, West Bengal
- Full-time
- Presentation skills
- Bachelor's degree
- Team management
Quick apply
Sales Co-Ordinator
Delmarchio Eyewear —Howrah, West Bengal
- Sales
- English
- Microsoft Office
Medical Representative
BNH Health Science —Rajabazar, Kolkata, West Bengal
- ₹14,000 - ₹18,000 a month
- Full-time
- Sales
- Bachelor's degree
- In-person
Quick apply
Trainer - Cloud Application Developer
Don Bosco Tech Society —West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development (Experienced) - SaaS and IT Services
Vyrazu Labs —Kolkata, West Bengal
- Remote
- English
- Business development
- Bachelor's degree
- Paid time off
- Work from home
Technical Engineer East
bp —Kolkata, West Bengal
- Full-time
- Hybrid work
- Up to 50% travel
- Customer service
- Salesforce
1d
Associate Trainee-Sales & Services
Malabar Group —Kankurgachi, Kolkata, West Bengal
ASIC Design Verification (DV) Manager
Hewlett Packard Enterprise —Kolkata, West Bengal
- Full-time
- Management
- English
- Master's degree
Customer Service Trainer – Chat – E-commerce – Howrah
Fusion CX —Howrah, West Bengal
- Customer service
- Microsoft Office
- Presentation skills
Senior Research Scientist DMPK
Krish Biotech Research —Kolkata, West Bengal
- Doctoral degree
- Master's degree
Odia-speaking Customer Support Representative – Telecom – Durgapur
Fusion CX —Durgapur, West Bengal
- Rotational shift
- English
- Bachelor's degree
- Communication skills
Large Language Model Architect
Accenture —Kolkata, West Bengal
- Full-time
- Computer science
- Azure
- Doctoral degree
7d

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Supply Chain Operations Associate

Accenture -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Supply chain
Logistics
Analysis skills
B2B
Communication skills

Full job description

Skill required: Fulfill - Service Fulfillment
Designation: Supply Chain Operations Associate
Qualifications:Under Gradudate
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "In our Service Supply Chain business, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle: Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients supply chains and customer experience. We are seeking high autonomy Logistics Dispatch Control Tower Representatives to operate as order level case managers in a fast paced, uptime critical B2B tech repair environment. These individuals will own every order end to end from part identification and courier booking to FE dispatch and onsite arrival, ensuring no SLA is ever missed. This role requires independent decision making, proactive escalation, assertive communication, and the ability to manage logistics workflows with minimal supervision. Success Indicators • High rate of SLA protection (SLA risk rescue) • Reduction in FE-no-parts or Parts-no-FE where applicable • Early escalations preventing service incidents • Accurate case routing and documentation • Ownership demonstrated across entire lifecycle • Positive vendor/courier responsiveness driven by strong agent communication. "
What are we looking for? "• Strong ownership mindset, does not wait for supervision. • Excellent communication, confidence, and problem solving skills. • 3 + years of experience in logistics, dispatch, BPO service delivery, or other high urgency operations. • Ability to handle continuous pressure and multitasking. • Assertiveness when interacting with vendors, couriers, and control tower team. • Ability to work autonomously within a defined SLA framework. • 3+ years of experience supporting B2B dispatch logistics. • Background in IT hardware repair workflows or managed service operations • Strong analytical background "
Roles and Responsibilities: "Order Management & Dispatch • Perform end to end case ownership across parts identification, courier coordination, FE dispatch, and order closure. • Validate corrective parts and ensure proper matching with product and entitlement. • Route field engineers based on availability, skill, location, and SLA constrains. • Monitor cases in real time and proactively intervene on exceptions. Logistics & Control Tower Operations • Coordinate shipments with 3PLs, carriers, FSL hubs, same-day providers, and NFO carriers. • Track ETAs and resolve deviations immediately, escalating those that cannot be resolved. • Leverage fall back plans, including alternate carriers, FE rerouting, or secondary stocking locations. • Maintain accurate case documentation and time stamps. Risk, SLA & Escalation Management • Control the entire order lifecycle with a focus on SLA protection • Detect risks early using ETA variance, vendor responsiveness, lane history, and courier behavior. • Escalate assertively to vendors, couriers, or leaders without hesitation or supervisor direction. Risk Management and Incident Control • Owns SLA pre-breach detection, escalation management, and crisis communication • Runs incident bridges and post mortem reviews with clear corrective action plans. Cross-Functional Collaboration • Work closely with field vendor teams, courier partners, the control tower, and parts planning. • Provide rapid case updates through incident channels or bridge calls as required. • Embody a One-Team Same-Goal approach to cross functional collaboration and support with every action. "

Under Gradudate

Apply Now

Refine Your Search

support representative jobs in wb

Supply Chain Operations Associate

Customer Support Representative – Voice Support (English & Hindi) – Durgapur, India

Sales Representative

Customer Service Representative

Sales Representative

Associate - Quality Analyst

Manager – Android Development

Sales Executive - Sales

Sales Manager (Southern & Eastern Region)

Sales Co-Ordinator

Medical Representative

Trainer - Cloud Application Developer

Business Development (Experienced) - SaaS and IT Services

Technical Engineer East

Associate Trainee-Sales & Services

ASIC Design Verification (DV) Manager

Customer Service Trainer – Chat – E-commerce – Howrah

Senior Research Scientist DMPK

Odia-speaking Customer Support Representative – Telecom – Durgapur

Large Language Model Architect

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