Bandra Mumbai Maharashtra Helpdesk Jobs – 107 Open Jobs Today

HR Service Delivery Specialist
Accenture —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
TPA Executive Mumbai
Watch Your Health India Private Limited —Mumbai, Maharashtra
- ₹22,000 - ₹25,000 a month
- Full-time
- English
- In-person
- Medical terminology
Quick apply
Automation Engineer
Rentokil Initial —Mumbai, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Salesforce
Quick apply
Sr. Operations Analyst
Jabil Circuit —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Master's degree
- Analysis skills
Account Executive
Long Shot Assignment —Lower Parel, Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
Quick apply
7d
Head – Operations (PMS & Hospitality)
Crest Property Solutions —Lower Parel, Mumbai, Maharashtra
- Hospitality
- Microsoft Excel
- Engineering
Service Delivery Manager
Konverge Technologies Pvt Ltd India —Mumbai, Maharashtra
- Project management
Onsite Maintenance Technician
AVI-SPL —Mumbai, Maharashtra
- Full-time
- Customer service
- 12th Pass
- Computer skills
FTC - Shared Services
Piramal Pharma Limited —Mumbai, Maharashtra
- Full-time
- English
- Master's degree
- Bachelor's degree
Group Leader - Business Analyst
AccessHealthcare —Mumbai, Maharashtra
- Online application
- Computer Science
- Customer service
- Bachelor's degree
- Commuter assistance
Senior Client Partner - Procurement
AccessHealthcare —Mumbai, Maharashtra
- Part-time
- Software troubleshooting
- Customer service
- Salesforce
- Commuter assistance
Customer Service (Apprentice)
Dun & Bradstreet —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
- Communication skills
Quick apply
Associate Manager - Sales
Sterlite Technologies Limited —Mumbai, Maharashtra
- CRM software
- Sales
- Salesforce
Quick apply
Professional, Facilities Management
JLL —Mumbai, Maharashtra
- Health insurance
5d
Associate Manager - Sales
STL - Sterlite Technologies Limited —Mumbai, Maharashtra
- CRM software
- Sales
- Salesforce
Customer Success Engineer
StoreApps —Mumbai, Maharashtra
- English
- JavaScript
- Communication skills
Electrical Engineer
ETAP —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Facility Executive - Soft Services
Cushman & Wakefield —Mumbai, Maharashtra
- Full-time
Quick apply
1d

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HR Service Delivery Specialist

Accenture -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Data mining
Call center experience
Master's degree
Bachelor's degree
Business Administration
MBA
Communication skills

Full job description

Skill required: Employee Services - Contact Centre - Contact Center Quality Monitoring
Designation: HR Service Delivery Specialist
Qualifications:Any Graduation/Bachelor of Laws/Master of Business Administration
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? CF Operations Employee Services - Contact Centre provides support and assistance to employees through a dedicated helpdesk or call center. This includes answering questions about HR policies, resolving issues related to payroll and benefits, and providing information on company procedures. The goal is to offer quick and efficient support to employees. It helps ensure that employees have access to the information and help they need. Effective contact center services contribute to a positive employee experience. Evaluate contact center agent interactions leveraging speech analytic capabilities or and call recordings to evaluate key compliance adherence and identify coaching opportunities.Design and implement quality monitoring tools to extract, process and analyze information gathered through data mining, call flow events, customer surveys, agent screen activities and analyses of customer interactions, with the objective of improving business operations, customer loyalty and agent retention.
What are we looking for? •HR Process Design •HR Delivery Strategy •HR Policy Development & Maintenance •Ability to establish strong client relationship •Ability to handle disputes •Ability to manage multiple stakeholders •Ability to perform under pressure •Written and verbal communication
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

Any Graduation,Bachelor of Laws,Master of Business Administration

Apply Now

Refine Your Search

helpdesk jobs in bandra mumbai maharashtra

HR Service Delivery Specialist

TPA Executive Mumbai

Automation Engineer

Sr. Operations Analyst

Account Executive

Head – Operations (PMS & Hospitality)

Service Delivery Manager

Onsite Maintenance Technician

FTC - Shared Services

Group Leader - Business Analyst

Senior Client Partner - Procurement

Customer Service (Apprentice)

Associate Manager - Sales

Professional, Facilities Management

Associate Manager - Sales

Customer Success Engineer

Electrical Engineer

Facility Executive - Soft Services

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