Manikonda Hyderabad Telangana Customer support coordinator Jobs – 102 Open Jobs Today

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Quick apply
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E-commerce Business Analyst – Project Coordinator

Revalsys Technologies -
Hyderabad, Telangana

Quick apply

Job details

Permanent | Full-time
1 hour ago

Benefits

Provident Fund
Health insurance
Flexible schedule

Qualifications

Jira
Azure
XML
DevOps
Business analysis
Project coordination
Databases
SQL
Analysis skills
Project management
Confluence
REST
User acceptance testing
Scrum
APIs
Agile
IT
JSON
Business requirements
AI
Communication skills
SDLC

Full job description

We are looking for an experienced E-commerce Business Analyst – Project Coordinator who can understand business requirements, interact with clients, coordinate with technical teams, and successfully manage e-commerce projects.

The ideal candidate should have hands-on experience working on E-commerce / Retail applications and should be familiar with areas such as Product Catalog, Search, Cart, Checkout, Payments, Orders, Inventory, Shipping/Logistics, Customer Management, and third-party integrations.

The candidate should also have a good understanding of APIs, databases, system integrations, Agile/Scrum, UAT, and project coordination.

Experience

2+ Years in Business Analysis / Project Coordination, preferably with E-commerce domain experience

Department

Information Technology

Employment Type

Full-Time

Key Responsibilities

Interact with clients and stakeholders to understand E-commerce business requirements and project objectives
Conduct requirement-gathering sessions, workshops, stakeholder meetings, and process discussions
Analyze existing business processes and identify opportunities for improvement and automation
Prepare BRD, FRD, User Stories, Functional Specifications, Process Flows, and other project documentation
Understand and document E-commerce workflows, including:
Product Catalog & Product Management
Search & Product Discovery
Cart & Wishlist
Checkout & Payments
Order Management
Inventory & Stock Management
Shipping & Logistics
Returns & Refunds
Customer/Account Management
Coordinate with Development, QA, Product, UI/UX, and other technical teams for project execution
Manage project tasks, timelines, deliverables, dependencies, and team coordination
Coordinate Agile/Scrum activities including Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, and Retrospectives
Conduct client demos, presentations, requirement walkthroughs, and project status meetings
Work closely with technical teams to understand and document REST APIs, JSON/XML, API workflows, and third-party integrations
Understand database structures and perform basic SQL queries for data validation and analysis
Coordinate with payment gateways, logistics providers, ERP, CRM, OMS, and other third-party systems where required
Support UAT planning, test scenarios, defect tracking, release activities, and post-production support
Track project progress, risks, issues, dependencies, and ensure timely delivery
Maintain project documentation and ensure effective communication between clients and internal teams
Identify bottlenecks in business processes and suggest suitable solutions
Use AI-powered tools to improve requirement documentation, analysis, reporting, workflow optimization, and project management

Required Skills

2+ years of experience in Business Analysis / Project Coordination
Mandatory: Experience working on E-commerce / Retail projects or applications
Strong understanding of E-commerce business processes and workflows
Experience in requirement gathering, stakeholder management, and client communication
Strong knowledge of BRD, FRD, User Stories, FSD, Process Flows, and functional documentation
Good understanding of SDLC and Agile/Scrum methodologies
Experience with JIRA, Confluence, Azure DevOps, or similar project management tools
Good understanding of REST APIs, JSON, XML, and system integrations
Basic to intermediate knowledge of SQL and databases
Understanding of payment gateways, order management, inventory, logistics, and third-party integrations
Experience in UAT, defect management, release coordination, and production support
Strong project coordination, problem-solving, and analytical skills
Excellent verbal and written communication and stakeholder management skills
Knowledge of BI, data storytelling, and reporting concepts is an added advantage
Experience using AI tools for business analysis, documentation, automation, reporting, and productivity is an added advantage

Benefits:

Flexible schedule
Health insurance
Provident Fund

Work Location: In person

Quick apply

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customer support coordinator jobs in manikonda hyderabad telangana

E-commerce Business Analyst – Project Coordinator

Foreman

Assistant Engineer / Engineer

Senior IT Developer

Retail Sales Assistant

Senior Service Engineer_DC

Sr. Engg - Drives HT Startes Electronics

Electrician

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