Mumbai Maharashtra Hotel assistant Jobs – 148 Open Jobs Today

Assistant Front Office Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- No experience needed
- 12th Pass
2h
TOUR LEADER
Kesari Tours —Mumbai, Maharashtra
- Customer service
- Presentation skills
- Bachelor's degree
6d
Executive Assistant to General Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Word processing
Assistant Housekeeping Manager
Four Seasons —Mumbai, Maharashtra
- Full-time
- Hospitality
- English
Executive Secretary – Vice President : Real Estate
Roswalt Realty —Mumbai, Maharashtra
- ₹90,000 - ₹1,00,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
- Paid sick time
Quick apply
9d
Personal Assistant
Kamala group of companies —Lower Parel, Mumbai, Maharashtra
- From ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
- Flexible schedule
Quick apply
Assistant Events Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
Assistant Manager - Room Sales
AccorHotel —Mumbai, Maharashtra
- Full-time
- Sales
- Business development
- Analysis skills
Quick apply
Store Keeper / Store Executive / Purchase Executive
Svenska Design Hotel —Andheri West, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Inventory control
- Inventory management
- Food provided
Quick apply
6d
Executive Assistant to CEO (4-8 Yrs)
WeCredit —Mumbai, Maharashtra
- Full-time
- Hospitality
- Administrative experience
- Organisational skills
Quick apply
Personal Executive Assistant
Corporate Services Provider —Mumbai District, Maharashtra
- From ₹35,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Store Keeper
IMPRESARIO Entertainment & Hospitality Pvt. Ltd —Mumbai District, Maharashtra
- ₹20,000 - ₹22,000 a month
- Full-time
- Inventory control
- Inventory management
- 12th Pass
- Paid time off
Quick apply
Assistant Manager - Special Accounts - Mumbai
Sunshine Workforce Solutions —Mumbai, Maharashtra
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
Quick apply
Ticketing Executive
Medihse Training Academy LLP —Kandivali East, Mumbai, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Leisure executive
Uniglobe Grand Skies Travels Pvt. ltd —Mahim, Mumbai, Maharashtra
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
- Commuter assistance
- Cell phone reimbursement
Quick apply
HR Executive
Kamala Group —Lower Parel, Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
- Food provided
Quick apply
2d
Executive Sous Chef
Grand Hyatt Mumbai —Mumbai, Maharashtra
- Full-time
- Cooking
- Administrative experience
- Diploma
1d
Assistant Restaurant Manager
IHCL —Bandra, Mumbai, Maharashtra
- Restaurant
Office Operations Executive (Mumbai)
2070Health —Mumbai, Maharashtra
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
F&B Team Leader
Miadiamante Foods & Beverages —Lower Parel, Mumbai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Customer service
- Food service experience
- In-person
- Food provided
Quick apply
13d

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Assistant Front Office Manager

Marriott International, Inc -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
2 hours ago

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26112054
Job CategoryRooms & Guest Services Operations
Location#2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

hotel assistant jobs in mumbai maharashtra

Assistant Front Office Manager

TOUR LEADER

Executive Assistant to General Manager

Assistant Housekeeping Manager

Executive Secretary – Vice President : Real Estate

Personal Assistant

Assistant Events Manager

Assistant Manager - Room Sales

Store Keeper / Store Executive / Purchase Executive

Executive Assistant to CEO (4-8 Yrs)

Personal Executive Assistant

Store Keeper

Assistant Manager - Special Accounts - Mumbai

Ticketing Executive

Leisure executive

HR Executive

Executive Sous Chef

Assistant Restaurant Manager

Office Operations Executive (Mumbai)

F&B Team Leader

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