Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.
Join Our Team and Be a Catalyst for Change!
We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.
Position Overview
A Revenue Accountant is responsible for managing and ensuring accurate client billing, revenue tracking, collections, and accounts payable activities. This role plays a key part in maintaining the financial health of the organization by overseeing the end-to-end revenue cycle.
Schedule – Monday through Friday - 6:30 PM to 3:30 AM IST
What You’ll Do
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Intake:
- Create new client account records in the firm’s system
- Review and verify data on account records to ensure key fields are populated (e.g. company group, relationship, website, client operations, industry/sub-industry, entity type, address, etc.
- Research and update contact records to display current company, title and contact information
Billing:
- Compile, analyze and process attorney fees and expenses to clients
- Review and edit pre-bills in response to attorney requests
- Research and verify narratives, rates, clients and matters, and client billing requirements and make appropriate corrections
- Transfer charges between clients/matters to ensure that charges are billed to the appropriate party
- Process write-downs in accordance with firm policies
- Attach and verify supporting documentation to correspond with expense charges and per client requirements.
- Research, resolve and respond to internal and external inquiries regarding billing issues
- Generate reports as requested
- Interact and communicate with attorneys, secretaries and administrative personnel, providing accurate information and timely responses
- Maintain billing software.
eBilling
- Submit monthly electronic invoices to firm clients, ensuring all client and firm guidelines are followed during submission
- Track the status of electronic invoices from submission to payment
- Resolve rejections until submission is successful and keep documentation of issues/resolution
- Resolve residual balances by 1) appeal, working with billing attorneys or timekeepers directly for details to submit for repayment, or 2) write off, through the appropriate assigned personnel
- Liaise between firm’s billing/collections team, billing attorneys, secretarial staff and clients regarding ebilling, as directed
- Set-Up and maintain vendor sites for: new matters, new timekeepers, new and revised budgets and ongoing rates
- Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients.
- Interact with various groups, to document and educate timekeepers to preclude future issues and expedite the acceptance of electronic invoices
- Coordinate resubmission of invoices with billing team, billing attorneys, secretaries and client representatives, ensuring corrective action is in place for future submissions.
Accounts Receivable/Collections:
- Maintain a portfolio of attorneys/clients/matters, as assigned by the Firm, to manage receivables
- Collect past due balances in accordance with Firm guidelines and standards
- Resolve uncollectable balances through the Firm’s write off protocols
- Collaborate with other departments to resolve billing inquiries, disputes, contracts and other issues
- Interact with Firm management regarding status of portfolio.
- Prepare reports and analyses to keep Firm management apprised of results and performance
- Work as a liaison between the clients and attorneys, resolving outstanding accounts receivable while maintaining the client/attorney relationship
Accounts Payable:
- Keep track of all payments and expenditures, purchase orders, invoices, statements, etc.
- Reconcile processed work by verifying entries and comparing system reports to balances
- Maintain historical records
- Pay vendors by scheduling payment and ensuring payment is received for outstanding credit
- Monitor all vendor payment agreements to find discounts that can be used to reduce invoice amounts
- Pay all sales tax on appropriate invoices and making a note of each tax payment made
- Keep track of credits owed to the client and ensure all credits are properly applied to vendor payments
- Reconcile payable reports each month to confirm that all amounts paid were accurate
What You Bring
- Bachelor’s Degree in Commerce Required
- Experience: 5+ years of professional work experience in an accounting or service related position.
SKILLS AND ABILITIES
- Service oriented and self-motivated, consistently performing with a high sense of urgency and pride in product.
- Superior organizational skills and must be detail-oriented.
- Superior technical skills. Must work in multiple software programs and online vendor websites.
- Prefer experience with law firms.
- Advanced proficiency with Microsoft Excel and Microsoft Office products.
- Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, and third-party vendors.
Not Sure You Meet Every Requirement?
We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.
Join Us
At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.
“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”
