Dilshad Garden Delhi Delhi Desktop support technician Jobs – 126 Open Jobs Today

Z SCALER Technical Support
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- APIs
Technical Support
Yoctel Solution —South East District, Delhi
Founding Member, Senior Helpdesk Support Specialist (Delhi NCR - Hybrid)
J.S. Held LLC —Delhi, Delhi
- Weekend availability
- Hybrid work
- Software troubleshooting
- Agile
IT Support Associate
ASSPL - Maharashtra —Delhi, Delhi
- Full-time
- Windows
- AWS
- Analysis skills
Technical Support
Brainwork Technologies —Delhi, Delhi
- Rotational shift
- Customer service
- Bachelor's degree
Customer Technical Support Executive
Asia Tech —Noida, Uttar Pradesh
- ₹16,000 a month
- Bachelor's degree
- Leadership
- Communication skills
Helpdesk Senior Associate
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
System Engineer/Network Administrator (Windows & VMware)
BonusHub Digital Solutions —Noida, Uttar Pradesh
- Windows
- Master's degree
- Bachelor's degree
IT Helpdesk Specialist
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Commuter assistance
Power BI Developer
WSP —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Computer Science
- DevOps
Cloud Linux System Administrator
Eglogics Softech —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- AWS
- Scripting
Technology - Senior Analyst-Application Development-Technical Support Engineering
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Sr Technical Lead (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Java
- JavaScript
- Scripting
1d
Helpdesk Senior Associate-ITSM
NTT Ltd —Noida, Uttar Pradesh
- Rotational shift
- Software troubleshooting
- Windows
- Microsoft Office
IT Help Desk Technician
Xpert Times —Delhi, Delhi
- Full-time
- Computer Science
- B.Sc
- English
Helpdesk Senior Associate - ITIL
NTT Ltd —Noida, Uttar Pradesh
- Rotational shift
- Software troubleshooting
- Windows
- Microsoft Office
Consultant – Planning and Finance Management, Technical Support Unit
PATH —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Support Executive
Vidya Mantra —Noida, Uttar Pradesh
Technical Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
Customer Service & Technical Support
Giritra Technology —West District, Delhi

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Z SCALER Technical Support

NTT Ltd -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Technical support
Web servers
SSL
DNS
APIs
SIEM

Full job description

Job Requirements

Core responsibilities

Incident and problem management:

Act as the escalation point for Zscaler-related issues, perform root cause analysis, and ensure timely resolution of complex security, networking, and performance problems

Infrastructure management:

Manage and support the Zscaler security infrastructure, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).

oZPA Application Access: Manage application segments and segment groups to define and control user access to private internal applications.

Manage and update Proxy Auto-Configuration (PAC) files after seniors review, including all exceptions and redirection configurations.

Support On-Prem PSE Proxy servers.

ZIA Traffic Control: Configure Cloud App Control and URL filtering policies to govern web and SaaS application access.
Identity Integration: Integrate the Zscaler platform with an identity provider (IdP) for user authentication and automated provisioning via standards like SAML and SCIM.
Deployment and configuration: Assist in the deployment and configuration of Zscaler services, ensuring all security policies and settings are correctly implemented and maintained.
Manage and update Proxy Auto-Configuration (PAC) files after seniors review, including all exceptions and redirection configurations
Policy optimization: Optimize security policies, access control lists (ACLs), and traffic forwarding methods for both ZIA and ZPA to enhance security and performance.
Investigate and resolve SSL inspection bypass issues, using traffic decryption capabilities to analyze problems with specific URLs or applications.
DLP Incidents: Manage and investigate incidents related to Data Loss Prevention (DLP), handling sensitive data exposure alerts and policy violations. Escalation point will be HP cyber DLP team.
Troubleshooting complex issues: Diagnose and resolve advanced connectivity issues using log analysis, deep packet inspection (DPI), and other debugging techniques.
Log analysis and reporting: Analyze Zscaler logs to monitor for security issues and generate reports on system performance and security events.
L2 administrators review Sandbox reports in the Dashboards and Analytics sections
Collaboration: Work closely with network, security, and DevOps teams, as well as third-party vendors and Zscaler support, to troubleshoot and resolve issues.
Escalate to L3 or raise TAC case as required for further investigation, as required
Integration management: Manage integrations between Zscaler and other security tools, such as SIEM (Security Information and Event Management) and EDR (Endpoint Detection and Response) systems.
Documentation and training: Maintain and create detailed technical documentation for configurations, procedures, and troubleshooting steps. Provide training and knowledge transfer to L1 support staff. Advanced duties and skills
API utilization: Leverage Zscaler APIs to automate policy updates, reporting, and monitoring tasks.
Zero Trust implementation: Enforce zero-trust security principles and manage the different components that comprise the Zero Trust Exchange.
Certificate management: Manage and troubleshoot issues related to enrollment and web server certificates used by Zscaler Client Connector and other infrastructure components.
Advanced firewall policy: Manage integrated cloud firewall capabilities, including filtering policies, NAT control, and DNS control policies.
User and device troubleshooting: Troubleshoot advanced user-specific issues, such as failed authentication or issues with the Zscaler Client Connector on endpoints.

Work Experience

Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).

Apply Now

Refine Your Search

desktop support technician jobs in dilshad garden delhi delhi

Z SCALER Technical Support

Technical Support

Founding Member, Senior Helpdesk Support Specialist (Delhi NCR - Hybrid)

IT Support Associate

Technical Support

Customer Technical Support Executive

Helpdesk Senior Associate

System Engineer/Network Administrator (Windows & VMware)

IT Helpdesk Specialist

Power BI Developer

Cloud Linux System Administrator

Technology - Senior Analyst-Application Development-Technical Support Engineering

Sr Technical Lead (Support & Operations)

Helpdesk Senior Associate-ITSM

IT Help Desk Technician

Helpdesk Senior Associate - ITIL

Consultant – Planning and Finance Management, Technical Support Unit

Technical Support Executive

Technical Support

Customer Service & Technical Support

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