Ghaziabad Uttar Pradesh Team leader Jobs – 149 Open Jobs Today

TEAM LEAD- TRAVEL US VOICE PROCESS (PPC)
Assistara Global Services Pvt. Ltd. —Greater Noida, Uttar Pradesh
- ₹95,000 - ₹1,25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
- Paid time off
Quick apply
3h
Team Leader Us Travel Sales (Cruise/ Car Rental)
Priya Nikhil & Consultants LLP —Noida, Uttar Pradesh
- ₹30,000 - ₹60,000 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
- Commuter assistance
- Paid time off
Quick apply
5d
Sr Team Lead | SAP SD | Delhi | SAP
Deloitte —Noida, Uttar Pradesh
- Sales
- Master's degree
- Analysis skills
Upcoming Need-Project Director / Team Leader- Multiple Locations
ICF —New Delhi District, Delhi
- Full-time
- Doctoral degree
- Master's degree
- Business Administration
RME Cluster Manager, RME Team
ASSPL - Uttar Pradesh —Noida, Uttar Pradesh
- Full-time
- Electrical experience
- Bachelor's degree
- Leadership
8d
Insurance Team Leader
ComparePolicy.com —Noida, Uttar Pradesh
- Communication skills
Team Lead - Telecom
Worklife Business Support —Noida, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Weekend availability
- Sales
- Microsoft Office
- Master's degree
Quick apply
Team Leader for international US Outbound Lead Generation process
Tech CASA —Noida, Uttar Pradesh
- Urgently hiring
- Management
- Customer service
- Master's degree
Delivery Operations Team Lead
Accenture —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Bachelor's degree
- Accounting
Implementation Team Lead
Clearwater Analytics India Private Limited —Noida, Uttar Pradesh
- Full-time
- Salesforce
- Microsoft Office
- Master's degree
Quick apply
Team Lead - CSPV
Soterius —Noida, Uttar Pradesh
- Full-time
- Mentoring
- Communication skills
- Time management
Associate Program Manager | Category Team
Testbook —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
Team Lead – Recruitment (US Consulting/ US Staffing)
RighIT Solutions —Noida, Uttar Pradesh
- Full-time
- Leadership
- Communication skills
SEO Team Lead
Designoweb Technologies Pvt Ltd —Noida, Uttar Pradesh
- ₹17,394.98 - ₹35,171.05 a month
- Full-time
- Software development
- In-person
- Communication skills
Quick apply
Sales Team Leader
Ambr Home —Bisrakh, Noida, Uttar Pradesh
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Sales
- Master's degree
Quick apply
9d
Creative Designer - Team Lead - Paytm Ads
Paytm —Noida, Uttar Pradesh
- Project management
- Communication skills
Team Manager
wellindia corp Pvt ltd —Darya Ganj, Delhi, Delhi
- ₹1,80,000 - ₹3,00,000 a year
- Full-time
- In-person
Quick apply
Team Leader - Technology Services
MetLife —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
1d
Team Leader - Structures
WSP —Noida, Uttar Pradesh
- Hybrid work
- Civil engineering
- Management
- Master's degree
Team Lead/ Sr. Technical Writer
hotelogix —Noida, Uttar Pradesh
- Microsoft Word
- English
- Java

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TEAM LEAD- TRAVEL US VOICE PROCESS (PPC)

Assistara Global Services Pvt. Ltd.
Greater Noida, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹95,000 - ₹1,25,000 a month
3 hours ago

Benefits

Provident Fund
Health insurance
Paid time off
Life insurance
Food provided
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Excel
English
Microsoft Office
Analysis skills
Presentation skills
Team management
Business requirements
Communication skills
Negotiation

Full job description

Travel Team Lead – US PPC Process

Company: Assistara Global Service Ltd.
Location: Sector 136, Noida, Uttar Pradesh
Experience: Minimum 6 Years
Process: US PPC / Travel Process
Employment Type: Full-time
Shift: US Shifts / Night Shift

About Assistara Global Service Ltd.

Assistara Global Service Ltd. is looking for an experienced and dynamic Travel Team Lead to join our operations team in Sector 136, Noida. The ideal candidate will have strong hands-on experience in the US Travel/PPC process, proven team-handling capabilities, and the ability to drive operational excellence in a fast-paced customer service environment.

This is an excellent opportunity for an experienced travel-process professional who is ready to take ownership of team performance, customer experience, quality, productivity, and overall process delivery.

Job Summary

As a Travel Team Lead – US PPC Process, you will be responsible for managing and mentoring a team of travel professionals handling US-based customers. You will oversee day-to-day operations, ensure adherence to process and quality standards, monitor key performance indicators, and work closely with management to achieve business objectives.

The successful candidate should possess strong knowledge of the US travel industry, excellent communication skills, leadership capabilities, and a customer-first approach.

Key Responsibilities

Lead, manage, coach, and motivate a team handling the US Travel/PPC process.
Ensure achievement of daily, weekly, and monthly productivity, quality, conversion, and revenue targets.
Monitor team performance through relevant KPIs and provide regular feedback and coaching.
Handle escalations professionally and ensure timely resolution of customer and operational issues.
Ensure adherence to company policies, process guidelines, compliance requirements, and quality standards.
Conduct regular performance reviews, coaching sessions, and team briefings.
Identify performance gaps and implement effective action plans for improvement.
Monitor calls, chats, emails, and other customer interactions to ensure service quality.
Work closely with Quality, Training, Workforce Management, and Operations teams to improve overall performance.
Analyze operational reports and identify trends, challenges, and opportunities for improvement.
Maintain high standards of customer satisfaction and ensure a positive customer experience.
Support new-hire onboarding, training, nesting, and transition activities when required.
Ensure team adherence to attendance, schedule, productivity, and organizational discipline.
Prepare and present performance reports and operational updates to management.
Drive employee engagement, motivation, retention, and a strong performance-oriented culture.
Stay updated with US travel processes, industry practices, customer expectations, and business requirements.

Required Qualifications & Experience

Minimum 6 years of overall experience in the travel/BPO industry.
Proven experience specifically in the US Travel / PPC process.
Prior experience as a Team Lead / Team Leader / Assistant Manager in a travel or BPO environment is preferred.
Strong understanding of the US travel process, airline/hotel reservations, itinerary management, customer handling, and travel-related sales/support operations.
Demonstrated experience in handling and managing a team effectively.
Strong knowledge of operational KPIs such as AHT, CSAT, Quality, Productivity, Conversion, Revenue, Attendance, and SLA.
Excellent verbal and written communication skills in English.
Strong analytical, problem-solving, and decision-making abilities.
Ability to work effectively under pressure and manage multiple priorities.
Comfortable working in US/night shifts.
Proficiency in MS Office, particularly Excel and PowerPoint.

Preferred Skills

Strong leadership and people-management skills.
Excellent negotiation and conflict-resolution abilities.
Customer-centric approach with strong business acumen.
Ability to motivate teams and improve individual and collective performance.
Strong reporting and presentation skills.
Experience working with performance dashboards and operational metrics.
Ability to identify process gaps and recommend practical improvements.
Strong ownership, accountability, and attention to detail.

What We Are Looking For

We are looking for a hands-on and result-oriented leader who can take ownership of team performance and consistently deliver against business targets.

If you are an experienced US Travel/PPC professional with 6+ years of experience, have successfully managed teams, and are looking for an opportunity to grow with a performance-driven organization, we would like to hear from you.

Why Join Assistara Global Service Ltd.?

Opportunity to work with a growing and performance-driven organization.
Leadership role with significant operational responsibility.
Career growth and internal development opportunities.
Professional and collaborative work environment.
Opportunity to lead and develop a talented travel-process team.
Exposure to US-based travel operations and customers.

Pay: ₹95,000.00 - ₹125,000.00 per month

Benefits:

Food provided
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

team leader jobs in ghaziabad uttar pradesh

TEAM LEAD- TRAVEL US VOICE PROCESS (PPC)

Team Leader Us Travel Sales (Cruise/ Car Rental)

Sr Team Lead | SAP SD | Delhi | SAP

Upcoming Need-Project Director / Team Leader- Multiple Locations

RME Cluster Manager, RME Team

Insurance Team Leader

Team Lead - Telecom

Team Leader for international US Outbound Lead Generation process

Delivery Operations Team Lead

Implementation Team Lead

Team Lead - CSPV

Associate Program Manager | Category Team

Team Lead – Recruitment (US Consulting/ US Staffing)

SEO Team Lead

Sales Team Leader

Creative Designer - Team Lead - Paytm Ads

Team Manager

Team Leader - Technology Services

Team Leader - Structures

Team Lead/ Sr. Technical Writer

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