Job Description:
About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
POSITION SUMMARY:
The Salesforce Solution Architect- India is a varied business facing role that will help grow ETS and subsidiaries Salesforce platform globally. This position will partner with product owners, business leaders, and oversee the quality of new developments. This is a business facing position that will design full Salesforce processes with customers and key stakeholders as well as collaboration with world-class teams in the US and Europe. The Salesforce Solution Architect will act as a trusted advisor to provide streamlined and efficient solutions using the Salesforce platform.
PRIMARY RESPONSIBILITIES:
- Leverage a strong understanding of Salesforce Sales Cloud and Experience Cloud to oversee the growth of ETS Salesforce solutions
- Translate product vision and business objectives into robust services, systems, and solutions
- Collaborate with the product owner to identify improvements to the customer experience and recommend core capabilities
- Assist with solution project estimation, scope definition, resource allocation and formulating project timelines
- Design relevant architecture documentation, diagrams, process flows, use case definitions, and produce the roadmap to support the recommended approaches
- Create application architecture and develop end to end solutions that achieve the customer's objectives that are performant, scalable, secure, and maintainable
- Lead the production of technical specification for custom development and systems integration requirements
- Oversee the delivery with a combination of in-house development teams and strategic partners
- Be a strategic advisor on Salesforce capabilities and strategies
- Guide resources assigned to the project that are responsible for the implementation
- Responsible for identifying future business needs and preemptively planning for system integrations or changes
- Identify potential assumptions and risks associated with emerging and new technologies and applications and define mitigation strategy
- Adhere to ethical standards and comply with the laws and regulations applicable to your job function
Experience and Skills:
KNOWLEDGE/SKILLS:
- Extensive knowledge of Salesforce capabilities gained from a role as functional analyst, technical or solution architect in new Cloud set up
- Understands business requirements and can convert them into solution designs
- Ability to mentor on best practice principles and frameworks
- Excellent communication, negotiation, decision making, analytical, and problem-solving skills
- Ability to articulate and present on various technologies
- Demonstrable ability to influence, lead, and build partnerships
- Must be detail oriented and can effectively manage and prioritize tasks
EDUCATION AND EXPERIENCE:
- Bachelors degree, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
- Experience is setting up multi-cloud capabilities integrated with third party systems such as Identity and Access Management (IAM), oAuth, single sign on, e-commerce, e-payment
- Salesforce certifications in the application architect or the consultant tracks
- 7+ years of experience in the Salesforce Ecosystem
- Experience with Lightning components, especially in a Partner Relationship Management context
- Full software development lifecycle (SDLC) experience preferred
- Experience with IT Architecture methodologies, standards and best practices preferred
- Experience with Software Performance Engineering practice and consultation
ETS is mission driven and action oriented
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We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
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We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
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As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.
From: ETS GCC
