Kochi Kerala Bpo Jobs – 120 Open Jobs Today

239961-Senior Manager
EXL Service —Kochi, Kerala
- Full-time
- Oracle
- ERP systems
- Finance
4399686-Lead Assistant Manager
EXL Service —Kochi, Kerala
- Full-time
- Microsoft Excel
- Oracle
- Master's degree
Customer Service Officer
Matrimony.com Pvt. Ltd —Kochi, Kerala
- ₹13,000 - ₹22,000 a month
- Full-time
- In-person
Quick apply
Executive - Customer Support
Verteil —Kochi, Kerala
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Customer Support Engineer
Sysnet Global Technologies Pvt.Ltd —Kochi, Kerala
- Software troubleshooting
- Windows
- Diploma
Quick apply
Cashier/Customer Service-Royal Enfield
Urban Locomote(Royal Enfield) —Kakkanad, Kochi, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Accounting
- In-person
Quick apply
5d
Customer Service Executive
RICHFIELD FINANCIAL SERVICES LTD —Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
Customer Service Associate
33 Holdings Global —Edapally, Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- In-person
- Communication skills
Quick apply
3d
Teller/Customer Service
Greenmount Spices —Kochi, Kerala
- ₹10,000 - ₹12,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
CSA (Customer Service Associate)
Fashion Factory —Vennala, Kochi, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
4400433-Executives
EXL Service —Kochi, Kerala
- Full-time
- Microsoft Excel
- Bachelor's degree
- Communication skills
Sales Team Leader_Voice Process
Eben Telecom —Kochi, Kerala
- Sales
- Bachelor's degree
Cashier/Customer Service
Fashion Factory —Vennala, Kochi, Kerala
- ₹11,000 - ₹15,000 a month
- Full-time
- In-person
- Flexible schedule
- Paid sick time
Quick apply
Customer Service Officer
Indriya Biomedics —Kakkanad, Kochi, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
1d
Customer Support Executive (CSE)
IBIZ TECHNOLOGY —Kakkanad, Kochi, Kerala
- ₹10,443.94 - ₹15,000.00 a month
- Full-time
- In-person
Quick apply
Customer Support Executive (CSE)
MantleSolutions —Kochi, Kerala
- Full-time
Customer Care Manager
Luxon TATA —Kochi, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Health insurance
Quick apply
2h
Cashier/Customer Service
The Burgery In —Panampilly Nagar, Kochi, Kerala
- From ₹16,000 a month
- Full-time
- Sales
- Customer service
- Cashiering
- Food provided
Quick apply
2h

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4399686-Lead Assistant Manager
EXL Service —Kochi, Kerala
Good Communication skills Good Knowledge in Excel Knowlege in oracle and experience in BPO industry will be an added advantage.

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239961-Senior Manager

EXL Service -
Kochi, Kerala

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Job details

Full-time

Qualifications

Six Sigma Certification
Accounts receivable
Power BI
Oracle
Accounts payable
SAP
ERP systems
Lean
Process improvement
Tableau
Finance
Six Sigma
Analysis skills
Project management
Bachelor's degree
Machine learning
Forecasting
General ledger accounting
Organisational skills
Business Administration
AI
Leadership
Accounting
Communication skills

Full job description

Job Description: Job Summary: We are seeking an experienced Senior Manager for our Finance and Accounting BPO team with expertise in automation project transformation, Six Sigma methodologies, AI technologies, and advanced finance and accounting processes. This role will be key to leading the design and implementation of innovative automation solutions to enhance operational efficiencies, drive process improvements, and optimize financial performance for our clients. The successful candidate will also play a pivotal role in leading a team of professionals to ensure the smooth execution of transformation initiatives, maintaining a high standard of service delivery, and ensuring alignment with business objectives. Key Responsibilities: Automation Project Transformation: Lead end-to-end automation projects, from initial scoping and design to implementation and post-implementation support. Utilize technologies such as Robotic Process Automation (RPA), AI, and machine learning to optimize Finance and Accounting processes. Process Improvement and Six Sigma: Use Six Sigma methodologies (DMAIC, Lean) to assess and improve existing processes, identify inefficiencies, and develop solutions to streamline operations. Lead process improvement initiatives across Finance and Accounting functions for clients. AI and Data Analytics Integration: Collaborate with IT and data teams to integrate AI-driven tools and analytics into finance operations. Leverage predictive analytics, AI, and other advanced technologies to automate decision-making and improve forecasting accuracy. Team Leadership and Management: Lead, mentor, and manage a team of finance professionals, guiding them in executing automation initiatives and driving a culture of continuous improvement. Ensure the team adheres to performance standards, timelines, and quality metrics. Client Relationship Management: Build and maintain strong relationships with clients, understanding their financial needs and challenges. Ensure that automation and process improvement initiatives align with their business objectives and deliver measurable value. Stakeholder Communication and Reporting: Act as the primary point of contact for internal and external stakeholders regarding automation projects and process improvements. Provide regular progress reports, risk assessments, and updates to senior leadership and clients. Financial Reporting and Compliance: Oversee financial reporting, budgeting, and forecasting activities. Ensure compliance with regulatory requirements, industry standards, and corporate governance frameworks. Innovation and Strategy: Continuously assess market trends and emerging technologies in Finance and Accounting to recommend innovative solutions that can improve client service delivery and business performance. Qualifications: Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Advanced certifications such as CPA, CMA, or ACCA preferred. Six Sigma Green Belt or Black Belt certification highly preferred. Experience: Minimum of 8-10 years of experience in finance and accounting, with at least 4-5 years in a senior managerial role, ideally in a BPO environment. Proven experience leading automation projects and transformations in finance and accounting processes. Strong background in process improvement using Six Sigma or Lean methodologies. Experience with AI-driven solutions, RPA, or other intelligent automation technologies in finance operations. Skills and Competencies: Strong understanding of financial processes including Accounts Payable, Accounts Receivable, General Ledger, and Financial Reporting. Advanced knowledge of automation tools, RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism), and AI technologies in the finance domain. Excellent project management and organizational skills, with the ability to manage multiple projects simultaneously. Strong analytical and problem-solving abilities. Ability to lead teams in high-pressure environments and drive results. Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients, stakeholders, and cross-functional teams. Preferred Skills: Experience in finance transformation initiatives in large, complex BPO environments. Knowledge of ERP systems (SAP, Oracle, etc.) and cloud-based financial tools. Proficiency in data visualization tools such as Power BI, Tableau, or similar. Familiarity with financial forecasting models and budgeting systems

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bpo jobs in kochi kerala

239961-Senior Manager

4399686-Lead Assistant Manager

Customer Service Officer

Executive - Customer Support

Customer Support Engineer

Cashier/Customer Service-Royal Enfield

Customer Service Executive

Customer Service Associate

Teller/Customer Service

CSA (Customer Service Associate)

4400433-Executives

Sales Team Leader_Voice Process

Cashier/Customer Service

Customer Service Officer

Customer Support Executive (CSE)

Customer Support Executive (CSE)

Customer Care Manager

Cashier/Customer Service

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