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Order Handling and Sales Support

SMS group -
Gurugram, Haryana

Apply Now

Job details

Qualifications

Customer service
Microsoft Office
Project management
Electrical experience
Bachelor's degree
Communication skills

Full job description

SMS group is renowned worldwide for its future-oriented technologies and outstanding service for the metals industry. The company applies its 150+ years of experience and its digital know-how to provide the industry continuously with innovative products and processes – even beyond its core business – and generates worldwide sales of around 4 billion euros. SMS is the right partner for challenging projects and supports its customers throughout the lifecycle of their plants, enabling profitable and resource-efficient value creation chains. Paving the way for a carbon-neutral and sustainable metals industry is the company’s stated goal.

SMS India Pvt Ltd is a 100 percent subsidiary of SMS group Mönchengladbach, Germany with headquarters at Gurugram and offices in Pune, Kolkata and Mumbai with a state-of-the-art manufacturing and service workshop in Bhubaneswar, Odisha and new state of the art production facility in Sanand, Gujarat.

By acquiring sintering, travelling grate and straight grate pelletizing business units with associated technologies of Metso located in Germany, India, China and Australia, SMS group strengthens and expands its position as a leading full-line supplier for sustainable metallurgy. Alongside integrating new technologies, SMS Agglomeration offers a comprehensive service portfolio for travelling grate and straight grate pelletizing, sintering, alumina calcination and primary metallurgy.

Order Handling and Sales Support

YOU ACT

This position involves managing inquiries, preparing offers, processing orders, and coordinating with various internal departments and external stakeholders to meet customer needs effectively.

Customer Inquiry Handling: Receive and respond to customer inquiries related to spare parts and service offers promptly and professionally. Provide accurate product and service information to customers and address any queries or concerns they may have.

Offer Preparation: Prepare detailed offers for spare parts and service solutions based on customer requirements and specifications. Collaborate with technical teams and suppliers to ensure accurate and competitive pricing for offers. Present offers to customers and negotiate terms as needed to secure.

YOU KNOW

Bachelor's degree in Electrical or a related field with 5-8 years of Industrial project management experience from any Steel Industry or EPC company.
Proven experience in spare parts management, Spare parts and service offer preparation, or order handling roles.
Strong customer service and communication skills, with the ability to interact effectively with customers and internal teams.
Excellent organizational and multitasking abilities, with a keen attention to detail.
Proficiency in using ERP systems and Microsoft Office applications.
Knowledge of technical products and services, particularly in the Electrical & Automation domain, is preferred.
Ability to work independently and collaboratively in a fast-paced environment.

WE CONVINCE

As an innovative and international employer, we offer a performance-driven work culture and the opportunity to achieve the ideal family/work life balance.

Are you keen on shaping the future with us? If so, feel free to send us your online application.

SMS India
HRM
Buena Mathew
E-Mail: [email protected]

Apply Now

Refine Your Search

industrial automation jobs in dwarka delhi delhi

Order Handling and Sales Support

Product Sales Specialist AV

Sales Executive - Field

Clinical Digital Process for Orthotics & Prosthetic Products (3D Printed)

Data Products Analyst (Healthcare, Consumer & Industrials)

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I want to receive the latest job alerts for industrial automation in dwarka delhi delhi

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