Senior QA Automation Engineer is responsible for ensuring the quality, reliability, performance, and compliance of insurance applications across Policy Administration, Underwriting, Claims, Customer Portals, Mobile Apps, and Digital Platforms through test automation and quality engineering practices.
Senior QA Automation Engineer – General Insurance
Role Purpose
To design, develop, and maintain automation testing frameworks and quality assurance processes for General Insurance applications, ensuring defect-free delivery of business-critical systems while supporting digital transformation initiatives.
Key Responsibilities
1. Test Automation Strategy & Framework Development
- Design and implement scalable automation frameworks.
- Develop automated test scripts for web, mobile, API, and backend applications.
- Establish automation standards, coding practices, and reusable components.
- Identify opportunities to increase automation coverage.
2. Insurance Application Testing
Validate end-to-end insurance processes including:
Policy Administration
- New Business
- Policy Issuance
- Endorsements
- Renewals
- Cancellations
Underwriting
- Risk Evaluation
- Premium Calculations
- Rule Validation
- Product Configurations
Claims Management
- FNOL (First Notice of Loss)
- Surveyor Allocation
- Claims Adjudication
- Settlement Processing
- Fraud Detection Rules
Distribution Channels
- Agency Portal
- Broker Portal
- Bancassurance Integrations
- POSP Platforms
- Customer Self-Service Portals
3. API & Integration Testing
- Validate integrations between insurance core systems and external partners.
- Test APIs connected to:
- Payment Gateways
- Vehicle Databases
- Health Networks
- CRM Systems
- Regulatory Platforms
- Perform service-level and integration testing.
4. CI/CD and DevOps Integration
- Integrate automated tests into CI/CD pipelines.
- Support continuous testing practices.
- Improve build quality and deployment confidence.
- Monitor automation execution and reporting.
5. Quality Assurance Leadership
- Review test strategies and automation architecture.
- Mentor junior QA engineers.
- Participate in sprint planning and grooming sessions.
- Lead defect triage and root cause analysis activities.
6. Performance & Non-Functional Testing
- Conduct:
- Load Testing
- Stress Testing
- Performance Benchmarking
- Security Testing Coordination
- Validate system performance during peak policy and claim periods.
7. Compliance and Regulatory Validation
- Verify compliance with:
- IRDAI requirements
- Data privacy standards
- Internal audit requirements
- Ensure regulatory changes are adequately tested before release.
Required General Insurance Knowledge
Business Processes
- Policy Lifecycle Management
- Underwriting Workflows
- Claims Processing
- Product Configuration
- Customer Servicing
- Reinsurance Basics
Insurance Products
- Motor Insurance
- Health Insurance
- Property Insurance
- Marine Insurance
- Liability Insurance
- Travel Insurance
Domain Concepts
- Premium Rating
- Sum Insured
- NCB (No Claim Bonus)
- Deductibles
- Claims Settlement
- Endorsements
- Fraud Controls
Technical Skills
Automation Tools
- Selenium WebDriver
- Playwright
- Cypress
- Appium
API Testing
- Rest Assured
- Postman
- SoapUI
Programming Languages
- Java
- Python
- JavaScript/TypeScript
- C#
Test Frameworks
- TestNG
- JUnit
- Cucumber (BDD)
- PyTest
CI/CD Tools
- Jenkins
- Azure DevOps
- GitHub Actions
- GitLab CI/CD
Database Skills
- SQL
- Oracle
- SQL Server
- PostgreSQL
Performance Testing
Defect Management Tools
Key Deliverables
- Automation Test Strategy
- Test Automation Framework
- Automated Regression Suite
- UAT Support Reports
- Test Summary Reports
- Performance Test Reports
- Release Readiness Reports
- Defect Analytics Dashboard
Experience Expectations
8–12 Years
- Senior QA Automation Engineer
- Automation architecture ownership
- Large-scale insurance transformation programs
- Team mentoring and stakeholder management
12+ Years
- QA Lead / QA Manager
- Enterprise Test Strategy
- Quality Engineering Transformation
- Multi-vendor program management
Sample Job Description
Senior QA Automation Engineer – General Insurance
We are seeking a highly skilled Senior QA Automation Engineer with expertise in General Insurance applications to lead automation testing initiatives across policy, underwriting, claims, and digital insurance platforms. The candidate will be responsible for building automation frameworks, executing automated and API tests, integrating quality gates into CI/CD pipelines, and ensuring delivery of high-quality insurance solutions.
Qualifications
- 9+ years of QA Automation experience.
- 4+ years of experience in General Insurance domain.
- Strong expertise in Selenium/Playwright and API automation.
- Experience with Java/Python and SQL.
- Hands-on experience with Jenkins or Azure DevOps.
- Knowledge of Policy Administration and Claims systems.
- Experience in Agile/Scrum delivery environments.
Preferred Certifications
- ISTQB Test Automation Engineer
- ISTQB Advanced Test Analyst
- Certified Scrum Master (CSM) or SAFe
- Azure DevOps Engineer (optional)
Success Metrics
- Automation coverage >90%
- Reduced regression testing effort
- Defect leakage reduction
- Faster release cycles
- Improved production quality
- Regulatory compliance adherence
Pay: ₹2,000,000.00 - ₹2,500,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
