Padi Chennai Tamil Nadu Desktop support technician Jobs – 114 Open Jobs Today

Level 1 IT Support Engineer
Newgen Software —Chennai, Tamil Nadu
- Computer science
- Microsoft Outlook
- Software troubleshooting
14h
IT Help Desk Representative I
NCR —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Lead Technical Support Engineer
GE Vernova —Chennai, Tamil Nadu
- Full-time
- System design
- Bachelor's degree
- Travel
16h
IT Support Specialist
Roanuz —Chennai, Tamil Nadu
- Full-time
- Azure
- Windows
- SQL
Technical Support & Services Manager
New Wave Computing —Chennai, Tamil Nadu
Technical Services Lead| Bangalore | Oracle/Weblogic/Middleware Support Engineer
Photon —Chennai, Tamil Nadu
- Weekend availability
- Azure
- Oracle
- DevOps
Sr Analyst
HCLTech —Chennai, Tamil Nadu
- Software troubleshooting
- Customer service
- Word processing
Help Desk Support
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹12,500 - ₹14,000 a month
- Full-time
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
10d
Technical Support Engineer- Mechanical (CFD)
Skill-lync —Chennai, Tamil Nadu
- Analysis skills
- C++
- Communication skills
Quick apply
Technical Support Executive
REFULGENCEINC PVT LTD —Chennai, Tamil Nadu
- ₹12,000 - ₹21,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
Customer Success (Technical Support) Engineer
Endace —Chennai, Tamil Nadu
- Full-time
- Windows
- Bachelor's degree
- APIs
Quick apply
Technical Support
Vembu —Chennai, Tamil Nadu
- Computer science
- English
- Analysis skills
Technical Support Engineer
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Windows
Helpdesk Executive
Hindustan HR —Chennai, Tamil Nadu
- ₹17,000 - ₹20,000 a month
- Urgently hiring
- English
- Bachelor's degree
- Computer skills
Quick apply
Executive IT Support
Akshaya (Real Estate) —Adyar, Chennai, Tamil Nadu
- Bachelor's degree
- Construction experience
TECHNICAL SUPPORT ENGINEER
Fantabee IoE Labs —Chennai, Tamil Nadu
- Email
Commercial Systems Administrator [CPQ]
Socure —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Communication skills
TECHNICAL SUPPORT MANAGER
Fantabee IoE Labs —Chennai, Tamil Nadu
- Email
- Azure
- AWS
Presales / Technical Support Engineer
Securden —Chennai, Tamil Nadu
- Email
- Communication skills
Operations TL
Fusion Innovative —Chennai, Tamil Nadu
- Computer Science
- B.Sc
- Bachelor's degree

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Level 1 IT Support Engineer

Newgen Software -
Chennai, Tamil Nadu

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Job details

Fresher
14 hours ago

Qualifications

Computer science
ITIL Certification
Operating systems
Microsoft Outlook
Software troubleshooting
Customer service
LAN
Encryption
Windows
Technical support
Microsoft Office
DHCP
Bachelor's degree
DNS
Linux
Communication skills
CompTIA A+
Help desk
VPN

Full job description

Job Description: Level 1 IT Support Engineer Department: IT Services & Support ________________________________________ Role Summary The Level 1 IT Support Engineer is responsible for providing firs

Job Description: Level 1 IT Support Engineer Department: IT Services & Support ________________________________________ Role Summary The Level 1 IT Support Engineer is responsible for providing first level technical support for laptops, desktops, operating systems (Windows, Linux, macOS), and common IT services. This role focuses on diagnosing and resolving basic technical issues, ensuring smooth user operations, and escalating complex problems as needed. ________________________________________ Key Responsibilities 1. End User Device Support • Provide L1 support for laptops and desktops across Windows, Linux, and macOS platforms. • Perform OS-level troubleshooting, including login issues, system slowness, system updates, and configuration support. • Install, update, and verify Encryption solutions (e.g., BitLocker) • Perform Antivirus installation & updates. • Assist with device imaging, re imaging, and configuration according to IT standards. • Troubleshoot hardware components: RAM, HDD/SSD, keyboard, battery, display, ports, and peripherals. ________________________________________ 2. Software & Application Support • Provide basic support for enterprise applications including: o Microsoft Teams o Office 365, Outlook , Email & VPN Clients o Web Browsers & Office Productivity Tools • Assist users with application installation, configuration, and sign-in issues. • Support troubleshooting of email delivery, sync, and configuration problems. ________________________________________ 3. Network & Connectivity Support • Troubleshoot LAN/WAN connectivity issues, including wired and wireless networks. • Resolve internet connectivity issues, IP conflicts, DNS issues, and limited network access. • Support users facing issues with network printers and shared resources. • Log and escalate unresolved network faults to Level 2/Network Team. ________________________________________ 4. Ticketing & Service Request Management • Log, update, and track incidents and service requests in the IT ticketing system. • Assign priorities and ensure timely resolution in alignment with SLA. • Escalate complex issues to L2/L3 teams or OEM, when necessary. • Maintain clear documentation of troubleshooting steps and resolutions. ________________________________________ 5. Security & Compliance • Ensure compliance with organization’s IT security policies. • Validate that all systems have updated antivirus definitions, OS patches, and encryption enabled. • Report any security incidents or suspicious activity to the IT Security Team. ________________________________________ 6. Customer Service • Provide prompt, courteous, and effective support to employees. • Communicate resolutions clearly and professionally. • Maintain a strong customer-first mindset in all interactions. ________________________________________ Required Skills & Qualifications Technical Skills • Basic knowledge of Windows, Linux, and macOS operating systems. • Understanding of network basics (LAN/WAN, IP, DNS, DHCP). • Hands-on experience with antivirus tools, encryption, and OS troubleshooting. • Understanding of Microsoft Teams, Outlook, and Office 365 basics. • Familiarity with laptop/desktop hardware diagnostics. • Basic knowledge of ticketing tools. Soft Skills • Strong communication and customer service skills. • Ability to follow standard operating procedures (SOPs). • Analytical and problem-solving mindset. • Ability to work under supervision and escalate issues appropriately. ________________________________________ Education & Experience • Graduate in Computer Science, IT, or related field. • 0–2 years of experience in IT helpdesk or technical support (freshers with strong technical skills may apply). • Relevant certifications (optional but beneficial): o CompTIA A+ o ITIL Foundation o Microsoft 365 Certified Fundamentals o Linux Essentials ________________________________________ Key Attributes • Good learner, adaptable, and eager to grow. • Strong sense of responsibility and ownership. • Ability to handle multiple tasks with attention to detail.

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Refine Your Search

desktop support technician jobs in padi chennai tamil nadu

Level 1 IT Support Engineer

IT Help Desk Representative I

Lead Technical Support Engineer

IT Support Specialist

Technical Support & Services Manager

Technical Services Lead| Bangalore | Oracle/Weblogic/Middleware Support Engineer

Sr Analyst

Help Desk Support

Technical Support Engineer- Mechanical (CFD)

Technical Support Executive

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Technical Support

Technical Support Engineer

Helpdesk Executive

Executive IT Support

TECHNICAL SUPPORT ENGINEER

Commercial Systems Administrator [CPQ]

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Presales / Technical Support Engineer

Operations TL

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