Up Senioradministrator miscrosoft windows,microsoft servers rds,touch services Jobs – 96 Open Jobs Today

SeniorAdministrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
HCLTech —Lucknow, Uttar Pradesh
- Computer Science
- Customer service
- Windows
8d
Head of Sales and Business Development
Empor Marcom —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Senior Area Manager - IMF & New Growth Initiatives
AxisMaxlife —Uttar Pradesh
- Part-time
- Sales
- Bachelor's degree
- Communication skills
- Flexible schedule
Business Development Executive
WebMingo I.T. Solutions —Noida Sector 62, Noida, Uttar Pradesh
- Up to ₹3,00,000 a year
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Area Manager - IMF & New Growth Initiatives
AxisMaxlife —Uttar Pradesh
- Part-time
- Sales
- Bachelor's degree
- Communication skills
- Flexible schedule

More jobs to discover

Find similar jobs that you might be interested in.

Head of Sales and Business Development
Empor Marcom —Noida, Uttar Pradesh
Create customized marketing and event solutions that align with client objectives for brand awareness, demand generation, and sales pipeline acceleration.
Business Growth Head
Livexpert Technologies —Noida, Uttar Pradesh
Understand client business challenges and position tailored technology solutions. Identify new markets, industry verticals, and business opportunities.
Up to ₹12,00,000 a year
Quick apply
11d

I want to receive the latest job alerts for senioradministrator miscrosoft windows,microsoft servers rds,touch services in up

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senioradministrator miscrosoft windows,microsoft servers rds,touch services jobs near up

Business Development Executive jobs in Noida Sector 62, Noida, Uttar Pradesh

Area Manager jobs in Uttar Pradesh

Director Of Business Development jobs in Nayapul, Hyderabad, Telangana

Business Development Executive jobs in Bengaluru, Karnataka

Business Development Executive jobs in Himachal Pradesh

Director Of Business Development jobs in Chandigarh

Director Of Business Development jobs in Mumbai, Maharashtra

Entc Engineer jobs in Pune, Maharashtra

It Support Engineer jobs in Navi Mumbai, Maharashtra

Microsoft Server Engineer jobs in Delhi

Microsoft Server Engineer jobs in Hyderabad, Telangana

Technical Support Engineer Fresher jobs in Tamil Nadu

Microsoft Server Engineer jobs in Thiruvananthapuram, Kerala

Zudio, Store Manager jobs in Maharashtra

Facilities Manager jobs in Pune, Maharashtra

Senior Accountant jobs in Kolkata, West Bengal

Senior Area Manager jobs in Remote

Area Sales Manager jobs in Rajkot, Gujarat

Senior Area Manager jobs in Giridih, Jharkhand

Senior Area Manager jobs in Kolkata, West Bengal

SeniorAdministrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

HCLTech -
Lucknow, Uttar Pradesh

Apply Now

Job details

8 days ago

Qualifications

ITIL Certification
Computer Science
Customer service
IT service management
Windows
Bachelor's degree
ITIL
Staff training
IT support
Mentoring
Organisational skills
RDS database
Leadership
Communication skills

Full job description

Lucknow, Uttar Pradesh
Job Summary

The Service Desk Track Lead is a key role, tasked with managing a team of Service Desk Analysts. The post holder is responsible for overseeing the day-to-day effectiveness of service performance and ensuring that all targets are met.\\\\r\\\\nThe post holder is expected to work effectively within a large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to drive service improvements. The post holder will offer specialist advice and support on IT-related issues, ensuring the effective management of all incidents and service requests through a telephone, email and chat appointment-based service.\\\\r\\\\nThis role requires the ability to develop effective working relationships with colleagues within and beyond IT Services, to ensure that a consistent, high-quality service is delivered by the Service Desk. This is a fast-paced and varied role, requiring excellent communication and customer service skills as well as a broad range of IT knowledge as well as Client handling experience.

Key Responsibilities

Excellent verbal and written communication skills\\\\r\\\\n• An active / empathic listener\\\\r\\\\n• Excellent organizational skills with the ability to multi-task\\\\r\\\\n• Ability to manage own time effectively and to be prompt and punctual to ensure smooth daily operations\\\\r\\\\n• Experience of working effectively within a team and collaborating with others to achieve a goal\\\\r\\\\n• Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques\\\\r\\\\n• Drive, self-motivation and ability to work under own initiative\\\\r\\\\n• Knowledge and understanding of best practice frameworks (such as ITIL) for the delivery of IT services\\\\r\\\\n• Sound knowledge and experience of supporting range of IT applications, platforms and technologies. Work with other IT teams to resolve complex issues and improve overall service delivery.\\\\r\\\\n• Ability to clearly and accurately communicate processes and procedures verbally and in writing\\\\r\\\\n• Ability to produce management information reports from ITSM systems. Track and report on service desk performance metrics, such as response times and resolution rates etc.\\\\r\\\\n• Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge resources\\\\r\\\\n• Experience of developing professional and effective working relationships with customers and key stakeholders\\\\r\\\\n• Experience of delivering a high level of customer service\\\\r\\\\n• The necessary skills and attributes to integrate successfully into a busy team\\\\r\\\\n• Experience of coaching and/or mentoring staff by providing training and support to team members to enhance their skills and knowledge.\\\\r\\\\n• Experience of managing the work of others under high pressure.\\\\r\\\\n• Should be willing to work onsite 5 days a week\\\\r\\\\n• Identify areas for improvement and implement changes to enhance service desk efficiency\\\\r\\\\nKnowledge and experience of best practice in customer service and/or IT service management

Skill Requirements

Education: A bachelor\\\\\\\'s degree in IT, Computer Science, or a related field is often required.\\\\r\\\\n• Experience: At least 5 years of IT support experience, with 2+ years in a leadership role.\\\\r\\\\n• Certifications: ITIL certification is commonly preferred, along with other relevant technical certifications\\\\r\\\\n• Skills: Strong leadership, problem-solving, communication, Client handling and customer service skills.

Other Requirements

Education: A bachelor\\\\\\\'s degree in IT, Computer Science, or a related field is often required.\\\\r\\\\n• Experience: At least 5 years of IT support experience, with 2+ years in a leadership role.\\\\r\\\\n• Certifications: ITIL certification is commonly preferred, along with other relevant technical certifications\\\\r\\\\n• Skills: Strong leadership, problem-solving, communication, Client handling and customer service skills.\\\\r\\\\n

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

senioradministrator miscrosoft windows,microsoft servers rds,touch services jobs in up

SeniorAdministrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

Head of Sales and Business Development

Senior Area Manager - IMF & New Growth Initiatives

Business Development Executive

Area Manager - IMF & New Growth Initiatives

More jobs to discover

I want to receive the latest job alerts for senioradministrator miscrosoft windows,microsoft servers rds,touch services in up

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected