Pune Maharashtra Lead site reliability engineer Jobs – 142 Open Jobs Today

Forward Deployed Engineer
Blessing Softtech —Viman Nagar, Pune, Maharashtra
- From ₹20,000 a month
- Hybrid work
- APIs
- IT
- Work from home
Quick apply
1h
Development Engineer 4
Comcast Corporation —Pune District, Maharashtra
- Full-time
- Computer Science
- Java
- Master's degree
Intermediate Software Engineer
CannonDesign —Pune, Maharashtra
- Rotational shift
- Computer Science
- DevOps
- AWS
Senior Mechatronics Engineer
Sioux High Tech Software Ltd. —Pune, Maharashtra
- Full-time
- Remote
- Doctoral degree
- Up to 50% travel
- System design
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Server Engineer
LotusFlare —Pune, Maharashtra
- Management
- Computer Science
- System design
- Health insurance
Specialist - Engineering/AI
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
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Senior Associate - .NET
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
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Solution Architect, Process Intelligence
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Azure
- Oracle
- Computer Science
Design Head
lifecraft engineering —Kondhanpur, Pune, Maharashtra
- ₹80,000 - ₹1,00,000 a month
- Full-time
- AutoCAD
- ERP systems
- Microsoft Office
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Principal Software Engineer (Java Full Stack)
ACI Worldwide —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Java
Senior Civil 3D Designer- Infra
Stantec —Pune, Maharashtra
- Full-time
- AutoCAD
- Civil engineering
- Bachelor's degree
5d
Data Architect
Accenture —Pune, Maharashtra
- Full-time
- Computer science
- Doctoral degree
- Computer Science
Design Engineer
lifecraft engineering —Kondhanpur, Pune, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- AutoCAD
- CAD
- Microsoft Office
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Forward Deployed Engineer

Blessing Softtech
Viman Nagar, Pune, Maharashtra

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Job details

Permanent
From ₹20,000 a month
1 hour ago

Benefits

Work from home

Qualifications

Operating systems
Enterprise Software
Systems engineering
APIs
IT

Full job description

About the Role

Make the platform succeed inside the customer's world — not just ours. When an enterprise in Abu Dhabi, Mumbai, or London needs Fonazo live inside their telephony estate, CRM, compliance regime, and operating language, you're the engineer who makes that real — end to end — and then makes it repeatable for the next deployment.
Sit at the intersection of engineering, solutions architecture, and customer outcomes. This isn't a pure engineering role or a pure customer-success role — you'll be designing technical solutions while staying accountable for whether they actually solve the customer's problem in production.
Work across time zones, join customer calls in their hours, and occasionally travel on-site. This is a remote role, but not a passive one — you'll debug production systems under pressure, join calls scheduled around the customer's working hours (not yours), and travel to customer sites when a deployment genuinely requires physical presence.
Carry direct ownership: customer success is your success. You own the outcome, not just the ticket. The platform improvements you feed back from the field will directly shape what gets shipped for every other customer.

What You'll Do

Own enterprise deployments end-to-end: scoping → go-live → steady state. You're accountable for the full lifecycle — from the first discovery conversation through go-live and into ongoing, stable operation in production.
Run technical discovery with customer engineering/ops teams. Lead the conversations that uncover how the customer's systems actually work, often in environments where documentation is incomplete and access is gated behind enterprise security review.
Design integration architecture and build the connective tissue to customer stacks. Architect how Fonazo will plug into each customer's specific technical environment, then build the actual integration layer that connects the two systems.
Build integrations with CRMs, calendaring, ticketing, telephony, data warehouses, and internal APIs. Hands-on integration work across a wide range of enterprise systems and custom internal tooling, often navigating incomplete documentation and gated access.
Debug latency, audio quality, and reliability issues live on customer calls. Diagnose problems across the full path from carrier to application layer — in real time, on live customer calls, while staying composed under pressure.
Translate business/compliance requirements into technical configurations and agent designs. Convert a bank's compliance requirement into a technical configuration, a hospital's operational workflow into an agent design, and a customer escalation into a precise engineering ticket the core team can act on.
Write internal runbooks, deployment templates, and tooling to speed up future deployments. Every deployment should make the next one faster — you're expected to systematize what you learn, not just solve it once.
Train customer teams for independent operation post-go-live. Ensure customers can run and manage the platform themselves once you've handed off, reducing their dependency on ongoing support.
Be the strongest technical voice customers hear from us, and the strongest customer voice the product team hears. You're the trusted technical face of the company to the customer, and simultaneously the advocate who brings field realities back into product decisions.

Pay: From ₹20,000.00 per month

Benefits:

Work from home

Application Question(s):

Describe the most complex production integration you have personally built between two systems that were never designed to talk to each other. What broke, and how did you find out?
Walk us through how you would debug a real time voice call where the customer reports a two second delay before responses. List, in order, the layers you would inspect and the tools you would use at each layer.
Tell us about a time you were on a live call with a customer while their system was down. What did you say in the first two minutes, and what did you do in the first twenty?
You are deploying into an enterprise whose security team will not allow inbound

connections to their network. Describe two architectures that still let our platform
exchange data with their internal systems, and the trade offs of each.

Describe a production system you built or operated that used a large language model. What was your evaluation and failure handling approach, and what surprised you after launch?

Work Location: Hybrid remote in Viman Nagar, Pune, Maharashtra

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Refine Your Search

lead site reliability engineer jobs in pune maharashtra

Forward Deployed Engineer

Development Engineer 4

Intermediate Software Engineer

Senior Mechatronics Engineer

Server Engineer

Specialist - Engineering/AI

Senior Associate - .NET

Solution Architect, Process Intelligence

Design Head

Principal Software Engineer (Java Full Stack)

Senior Civil 3D Designer- Infra

Data Architect

Design Engineer

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