Pimpri Pune Maharashtra Call centre Jobs – 114 Open Jobs Today

Support Associate
DealerOn —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1h
Technology Architect
Accenture —Pune, Maharashtra
- Full-time
Cold Calling: Customer Relationship Executive (CRE)
IntegriMedical —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Communication skills
Quick apply
Role Clarity - Outbound Sales
Quick Interior —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

More jobs to discover

Find similar jobs that you might be interested in.

Jr. Software Engineer
Axonite Technologies Private Limited —Kothrud, Pune, Maharashtra
We are seeking a Software Engineer with 3–4 years of experience to join our development team working on two key initiatives: the Manufacturing Execution…
From ₹5,00,000 a year
Quick apply
12d
Solution Architect - MERN
EPAM Systems, Inc. —Pune, Maharashtra
Ensure internationalization and web accessibility (AA standard) compliance across all web applications. Collaborate in an agile environment, manage tasks and…

I want to receive the latest job alerts for call centre in pimpri pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call centre jobs near pimpri pune maharashtra

IT Architect jobs in Pune, Maharashtra

Product Based It Company jobs in Mohali, Punjab

It Jobs In Bank jobs in Mumbai, Maharashtra

Non Coding It, Fresher jobs in Chennai, Tamil Nadu

It Architect jobs in Coimbatore, Tamil Nadu

It Manager jobs in Chennai, Tamil Nadu

It Architect jobs in Chennai, Tamil Nadu

Customer Relations Representative jobs in Chennai G.p.o, Chennai, Tamil Nadu

Customer Relations Representative jobs in Marathahalli, Bengaluru, Karnataka

Medical Representative, Sales Marketing jobs in Salem, Tamil Nadu

Medical Representative jobs in Orissa

Customer Relations Representative jobs in Ghitorni, Delhi, Delhi

Customer Relations Representative jobs in R. T. Nagar, Bengaluru, Karnataka

Work From Home Flipkart, Customer Care Executive jobs in Mansarovar, Jaipur, Rajasthan

Support Associate jobs in Visakhapatnam, Andhra Pradesh

Support Associate jobs in Bhubaneswar, Orissa

Support Associate jobs in Navi Mumbai, Maharashtra

Desktop Support Engineer jobs in Delhi, Delhi

School It Support jobs in Chennai, Tamil Nadu

Support Associate jobs in Indiranagar, Bengaluru, Karnataka

Support Associate

DealerOn -
Pune, Maharashtra

Quick apply

Job details

Full-time
1 hour ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
CSS
Customer service
Call center experience
Salesforce
Technical support
Microsoft Office
JavaScript
Phone etiquette
Communication skills
HTML

Full job description

About DealerOn

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.

Associate Customer Support

Job Summary:

The Customer Support Associate is responsible for delivering exceptional customer support by answering incoming calls, creating and managing cases in Salesforce, and resolving issues with a focus on first-call resolution. This role requires a proactive, customer-first professional who can effectively support both internal and external clients across multiple channels, ensuring issues are resolved accurately and within service level expectations.

The ideal candidate brings proven customer service experience, strong attention to detail, and a consultative, relationship-focused approach. The CSA must be comfortable multitasking, prioritizing workloads, and providing first-level product expertise especially in cases beyond the scope of entry-level support. This role plays a critical part in shaping a positive customer experience by demonstrating professionalism, transparency, and a commitment to continuous improvement.

Competencies:

Effective communication and verbal skills

Flexibility & Adaptability

Team oriented and the ability to work collaboratively

Proactive in taking initiative

Ability to multi-task in a fast paced and dynamic environment

Executes on the Extreme WOW with every customer interaction

Highly adaptable to process and system changes

Knowledge of HTML, CSS, JAVASCRIPT and use of technology

Job Expectations:

Answer inbound calls from customers while implementing the necessary customer satisfaction skills which include phone etiquette, accountability and active listening while meeting specific service level and performance goals.

Manage incoming support tickets to ensure all customer inquiries are resolved effectively and efficiently. This includes validating support tickets, providing updates and callbacks within a timely manner and occasionally triaging tickets that need additional support from the proper department.

Demonstrate excellent customer service skills with the ability to take ownership, researching and resolving customer inquiries with an emphasis on first call and one contact resolutions.

Utilize an internal knowledge base system for customer interactions to help provide support and ensure accurate resolutions and information.

Maintain and promote a positive outlook and embrace change.

Meet and strive to exceed departmental performance goals in relation to quality, production and schedule adherence.

Invest in ongoing personal skills development to ensure technical expertise and industry specific skills are constantly expanded and honed.

Demonstrates the ability to deliver exceptional customer service by effectively using available resources and tools to manage and accurately document complex inquiries and requests via email, chat, and phone within the Salesforce application.

An ability to de-escalate customer concerns, articulate complex information to customers, and provide an optimal resolution that embodies a world class customer experience.

Ensure that daily individual case quotas are met or exceeded, and the customer’s technical issues are resolved in a professional, empathetic, and effective fashion according to team processes.

Required Skills/Experience:

0-1 years of customer service experience in a call center environment or 1+ years of technical support delivery experience

1+ years of Automotive industry experience

Strong phone etiquette

Proficient knowledge of MS Office Suite (Word, Excel, Outlook) and Salesforce Service Cloud.

Quick apply

Refine Your Search

call centre jobs in pimpri pune maharashtra

Support Associate

Technology Architect

Cold Calling: Customer Relationship Executive (CRE)

Role Clarity - Outbound Sales

More jobs to discover

I want to receive the latest job alerts for call centre in pimpri pune maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected