Sinhgad Road Pune Maharashtra Customer service technician Jobs – 141 Open Jobs Today

Contractor
Veradigm —Pune, Maharashtra
- Full-time
- English
- Bachelor's degree
- Communication skills
- Paid time off
Electronic Systems Product Specialist
Cummins Inc. —Pune, Maharashtra
- Schematics
- Software troubleshooting
- Engineering
11d
Salesforce Field Service & Service Cloud Solution Architect
Riveron —Pune, Maharashtra
- Full-time
- Hybrid work
- Sales
- Salesforce
- APIs
- Health insurance
- Paid time off
2d
IT Service Delivery Leader - Senior (SAP Service Management)
Cummins Inc. —Pune, Maharashtra
- Computer Science
Senior Lab Manager - Reliability
Vertiv —Pune, Maharashtra
- Schematics
- Electrical experience
- Bachelor's degree
IT Help Desk Technician
Travarsa —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
PUN SO - FIELD SERVICE ENGINEER
General Energy Management Systems —Pune, Maharashtra
- Diploma
EXECUTIVE-MARKETING
SYNERGYTECH AUTOMATION —Pune, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- CAD
IT Engineer
Corning —Pune, Maharashtra
- Full-time
- Oracle
- Computer Science
- English
Operation theater technician
RESURGO MEDTECH LLP —Pune, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Surgery
- Medical-surgical
- In-person
- Health insurance
- Paid time off
Quick apply
Electrical Technician
Microscan Infocommtech Private Limited —Pune, Maharashtra
- ₹20,000.00 - ₹30,973.78 a month
- Schematics
- Computer networking
- In-person
- Health insurance
- Flexible schedule
Quick apply
VENDOR DEVELOPMENT ENGINEER
SYNERGYTECH AUTOMATION —Pune, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- CAD
Senior JAVA Developer
IdealCrew —Pune, Maharashtra
- ₹15,00,000 - ₹30,00,000 a year
- Oracle
- Computer Science
- Customer service
HEAD-DESIGN
SYNERGYTECH AUTOMATION —Pune, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- CAD
6d
MECHANICAL FITTER
SYNERGYTECH AUTOMATION —Pune, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- CAD
6d
Project Engineer-E4-Mechanical-Design Engineering
Tata consulting engineers —Pune, Maharashtra
- Engineering
- Project management
- Bachelor's degree
7d
Product Trainer - Mechatronic
Sidel —Pune, Maharashtra
- Up to 50% travel
- English
- Bachelor's degree
Lead Services Specialist - Commissioning
GE Vernova —Pune, Maharashtra
- Weekend availability
- Engineering
- Electrical experience
- Bachelor's degree
Electrical & Automation Manager
VR Coatings Pvt. Ltd —Bhosari I.E., Pune, Maharashtra
- Up to ₹9,00,000 a year
- Full-time
- Schematics
- Programmable logic controllers
- Project management
- Food provided
Quick apply
Senior Executive - Registered Nurse - OT
Cloudnine Care —Pune, Maharashtra
- Full-time
- Inventory management
3d

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Contractor

Veradigm -
Pune, Maharashtra

Apply Now

Job details

Full-time

Benefits

Paid time off

Qualifications

Humanities
English
Bachelor's degree
Communication skills

Full job description

Contractor- Product/Application Support, WFO, Pune

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Veradigm

Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.

For more information, please explore www.veradigm.com .

How you will make an impact:

Provides product application support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of product or service issues and resolves support problems through independent judgment and advanced troubleshooting skills.

Key Responsibilities:

Diagnoses and resolves client application questions or problems over the telephone/Internet in the areas of product functionality, system configuration/setup and bugs/enhancements.

Tracks and documents inbound support requests and ensures proper notation of client problems or issues

Maintains a log (SNOW) of issues and conveys client feedback regarding issues and collaborates with product development staff, via problem record or issue case to improve on current design or to identify possible problems with design

Searches for known issues and product information in the Knowledge Base to speed problem resolutions; Ensures case documentation is accurate, complete, clear and consistent with Support policy

Works directly with clients requiring basic product knowledge and basic troubleshooting skills

Reproduces client issues to identify root cause and provides data to the appropriate resources for analysis

Responds to, works and closes cases within established timelines and SOP's; Communicates accurate expectations to the clients

Assists field technicians who are troubleshooting problems or repairing product.

Works directly with mentor on skill development to build towards independence

Knows when to escalate to the next tier level

Participates in quality processes

Who You Are

Bachelors degree in any stream – Technical/Science/Humanities
Strong verbal and written communication skills (C1 English proficiency)
Curious, tech-friendly, and eager to learn troubleshooting basics
Comfortable working in a hybrid OR WFO support environment.

Bonus If You Have

1–3 years of experience in a customer or product support role
Basic familiarity with cloud, app support , or healthcare software

Working Style

Standard weekday hours, which would include s tandard US working hours & night shifts when required . With occasional after-hours or holiday support when needed

Work setup — Work from office in a professional office space setup.

We appreciate your time off! Just a heads-up: during key business times, PTO might be limited to keep things running smoothly

Benefits

Veradigm believes in empowering our associates with tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

Quarterly Company-Wide Recharge Days
Flexible Work Environment (Hybrid)
Peer-based incentive “Cheer” awards
Tuition Reimbursement Program

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

https://veradigm.com/about-veradigm/careers/benefits/

https://veradigm.com/about-veradigm/careers/culture/

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!

Apply Now

Refine Your Search

customer service technician jobs in sinhgad road pune maharashtra

Contractor

Electronic Systems Product Specialist

Salesforce Field Service & Service Cloud Solution Architect

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Project Engineer-E4-Mechanical-Design Engineering

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Electrical & Automation Manager

Senior Executive - Registered Nurse - OT

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