Ghaziabad Uttar Pradesh Team leader Jobs – 154 Open Jobs Today

TEAM LEAD- TRAVEL US VOICE PROCESS (PPC)
Assistara Global Services Pvt. Ltd. —Greater Noida, Uttar Pradesh
- ₹95,000 - ₹1,25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
- Paid time off
Quick apply
1d
Home Loan Team Leader
We credit —Noida, Uttar Pradesh
- From ₹40,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Paid sick time
Quick apply
23h
Sales Team Lead
ABC Consultants —Badarpur, Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- Management
- Sales
- Salesforce
- Paid time off
- Paid sick time
Quick apply
16h
Team Leader - HR Service Delivery
MetLife —Noida, Uttar Pradesh
- Full-time
1d
Team Leader - Technology Services
MetLife —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
2d
Team Lead/ Sr. Technical Writer
hotelogix —Noida, Uttar Pradesh
- Microsoft Word
- English
- Java
Team Leader - Structures
WSP —Noida, Uttar Pradesh
- Hybrid work
- Civil engineering
- Management
- Master's degree
Implementations Team Lead
Clearwater Analytics India Private Limited —Noida, Uttar Pradesh
- Full-time
- Microsoft Office
- Finance
- Master's degree
Quick apply
Team Lead - Inside Sales
Testbook —Noida, Uttar Pradesh
- Full-time
- Sales
- Business development
- Communication skills
Team Lead- PHP
blueapple —Noida, Uttar Pradesh
- ₹5,50,000 a year
- Master's degree
- Analysis skills
Applications Development Technical Team Leader
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
Team Lead
NetAmbit —South East District, Delhi
- Sales
- Analysis skills
- Travel
Team Manager - Loan Against Property
WeCredit —Noida, Uttar Pradesh
- Full-time
- Sales
- Business development
- In-person
Quick apply
Technical Support Team Lead
Invoay —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Software troubleshooting
- English
- Health insurance
Sr. Wordpress/Magento/Laravel/PHP Developer/Team Leader
Fuel4Media —Noida, Uttar Pradesh
- Master's degree
- Project management
- Bachelor's degree
Team Leader
Hiraya Realty Consulting —Noida, Uttar Pradesh
- English
External Hiring|Team lead|International|31122025
TGBPL TP India - IBU —Noida, Uttar Pradesh
- Full-time
- Remote
- Work from home
Tamil Team Leader
Atiya healthcare group —Karol Bagh, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- In-person
- Paid sick time
Quick apply
Team Lead, Last Mile ACES
ASSPL - Uttar Pradesh - D37 —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
Team Lead/Sr. iOS Application Developer
Fuel4Media —Noida, Uttar Pradesh
- Computer Science
- English
- Java

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TEAM LEAD- TRAVEL US VOICE PROCESS (PPC)

Assistara Global Services Pvt. Ltd.
Greater Noida, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹95,000 - ₹1,25,000 a month
1 day ago

Benefits

Provident Fund
Health insurance
Paid time off
Life insurance
Food provided
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Excel
English
Microsoft Office
Analysis skills
Presentation skills
Team management
Business requirements
Communication skills
Negotiation

Full job description

Travel Team Lead – US PPC Process

Company: Assistara Global Service Ltd.
Location: Sector 136, Noida, Uttar Pradesh
Experience: Minimum 6 Years
Process: US PPC / Travel Process
Employment Type: Full-time
Shift: US Shifts / Night Shift

About Assistara Global Service Ltd.

Assistara Global Service Ltd. is looking for an experienced and dynamic Travel Team Lead to join our operations team in Sector 136, Noida. The ideal candidate will have strong hands-on experience in the US Travel/PPC process, proven team-handling capabilities, and the ability to drive operational excellence in a fast-paced customer service environment.

This is an excellent opportunity for an experienced travel-process professional who is ready to take ownership of team performance, customer experience, quality, productivity, and overall process delivery.

Job Summary

As a Travel Team Lead – US PPC Process, you will be responsible for managing and mentoring a team of travel professionals handling US-based customers. You will oversee day-to-day operations, ensure adherence to process and quality standards, monitor key performance indicators, and work closely with management to achieve business objectives.

The successful candidate should possess strong knowledge of the US travel industry, excellent communication skills, leadership capabilities, and a customer-first approach.

Key Responsibilities

Lead, manage, coach, and motivate a team handling the US Travel/PPC process.
Ensure achievement of daily, weekly, and monthly productivity, quality, conversion, and revenue targets.
Monitor team performance through relevant KPIs and provide regular feedback and coaching.
Handle escalations professionally and ensure timely resolution of customer and operational issues.
Ensure adherence to company policies, process guidelines, compliance requirements, and quality standards.
Conduct regular performance reviews, coaching sessions, and team briefings.
Identify performance gaps and implement effective action plans for improvement.
Monitor calls, chats, emails, and other customer interactions to ensure service quality.
Work closely with Quality, Training, Workforce Management, and Operations teams to improve overall performance.
Analyze operational reports and identify trends, challenges, and opportunities for improvement.
Maintain high standards of customer satisfaction and ensure a positive customer experience.
Support new-hire onboarding, training, nesting, and transition activities when required.
Ensure team adherence to attendance, schedule, productivity, and organizational discipline.
Prepare and present performance reports and operational updates to management.
Drive employee engagement, motivation, retention, and a strong performance-oriented culture.
Stay updated with US travel processes, industry practices, customer expectations, and business requirements.

Required Qualifications & Experience

Minimum 6 years of overall experience in the travel/BPO industry.
Proven experience specifically in the US Travel / PPC process.
Prior experience as a Team Lead / Team Leader / Assistant Manager in a travel or BPO environment is preferred.
Strong understanding of the US travel process, airline/hotel reservations, itinerary management, customer handling, and travel-related sales/support operations.
Demonstrated experience in handling and managing a team effectively.
Strong knowledge of operational KPIs such as AHT, CSAT, Quality, Productivity, Conversion, Revenue, Attendance, and SLA.
Excellent verbal and written communication skills in English.
Strong analytical, problem-solving, and decision-making abilities.
Ability to work effectively under pressure and manage multiple priorities.
Comfortable working in US/night shifts.
Proficiency in MS Office, particularly Excel and PowerPoint.

Preferred Skills

Strong leadership and people-management skills.
Excellent negotiation and conflict-resolution abilities.
Customer-centric approach with strong business acumen.
Ability to motivate teams and improve individual and collective performance.
Strong reporting and presentation skills.
Experience working with performance dashboards and operational metrics.
Ability to identify process gaps and recommend practical improvements.
Strong ownership, accountability, and attention to detail.

What We Are Looking For

We are looking for a hands-on and result-oriented leader who can take ownership of team performance and consistently deliver against business targets.

If you are an experienced US Travel/PPC professional with 6+ years of experience, have successfully managed teams, and are looking for an opportunity to grow with a performance-driven organization, we would like to hear from you.

Why Join Assistara Global Service Ltd.?

Opportunity to work with a growing and performance-driven organization.
Leadership role with significant operational responsibility.
Career growth and internal development opportunities.
Professional and collaborative work environment.
Opportunity to lead and develop a talented travel-process team.
Exposure to US-based travel operations and customers.

Pay: ₹95,000.00 - ₹125,000.00 per month

Benefits:

Food provided
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

team leader jobs in ghaziabad uttar pradesh

TEAM LEAD- TRAVEL US VOICE PROCESS (PPC)

Home Loan Team Leader

Sales Team Lead

Team Leader - HR Service Delivery

Team Leader - Technology Services

Team Lead/ Sr. Technical Writer

Team Leader - Structures

Implementations Team Lead

Team Lead - Inside Sales

Team Lead- PHP

Applications Development Technical Team Leader

Team Lead

Team Manager - Loan Against Property

Technical Support Team Lead

Sr. Wordpress/Magento/Laravel/PHP Developer/Team Leader

Team Leader

External Hiring|Team lead|International|31122025

Tamil Team Leader

Team Lead, Last Mile ACES

Team Lead/Sr. iOS Application Developer

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