Gurugram, Haryana Customer support coordinator Jobs – 132 Open Jobs Today

RENTAL COORDINATOR
COSMOS PUMPS PVT LTD —Nhpc Colony, Faridabad, Haryana
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Travel
- Health insurance
- Cell phone reimbursement
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- Microsoft Office
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- Bachelor's degree
- Health insurance
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RENTAL COORDINATOR

COSMOS PUMPS PVT LTD
Nhpc Colony, Faridabad, Haryana

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Job details

Permanent | Full-time
₹25,000 - ₹30,000 a month
12 hours ago

Benefits

Internet reimbursement
Provident Fund
Leave encashment
Health insurance
Cell phone reimbursement
Flexible schedule
Paid sick time

Qualifications

Microsoft Excel
B.Com
Bachelor's degree
Billing
Communication skills
Negotiation

Full job description

Role Overview: The Rental Coordinator will play a critical role in managing day-to-day rental operations, ensuring seamless coordination between customers, internal teams, and site activities. The role demands strong ownership of invoicing, expense tracking, site coordination, and payment follow-ups, contributing directly to revenue realization and customer satisfaction.

Key Responsibilities:

1. Rental Operations Management

Coordinate end-to-end rental lifecycle including equipment dispatch,installation, hire, and de-hire.
Ensure proper documentation and tracking of all rental equipment deployed atcustomer sites.
Maintain real-time status of machines at various sites and ensure optimal utilization.

2. Invoicing & Billing

Generate accurate and timely rental invoices as per contract terms and billing cycles.
Coordinate with the accounts team to ensure proper billing entries and reconciliation.
Monitor billing schedules and ensure no revenue leakage.

3*. _Expense Management*_

Track and maintain all rental-related expenses (transportation, site expenses,operator costs, etc.).
Ensure proper approvals and documentation for all expenses.
Support cost optimization by analyzing recurring expenses.

4. Site Coordination & Execution

Coordinate with service engineers and logistics teams for timely site deploymentand de-hiring.
Visit customer sites, as required, for coordination, issue resolution, and relationship management.
Ensure smooth execution of rental services in line with committed timelines.

5. Payment Follow-ups & Collections

Regularly follow up with customers for pending payments and ensure timelycollections. Visit sites/clients for payment discussions and closure when required.
Maintain updated records of outstanding receivables and share MIS reports with management.

6. MIS & Reporting

Prepare and maintain daily/weekly/monthly MIS reports on rental status,billing, expenses, and collections.
Provide data insights to the Service Manager for decision-making and process improvements.

7. Cross-functional Coordination

Work closely with Sales, Service, Logistics, and Accounts teams to ensure smooth operations.
Support the Service Manager – Rental in achieving departmental KPIs and targets.

Key Skills & Competencies:

Strong understanding of rental business operations (preferably inpumps/equipment industry)
Hands-on experience in invoicing, billing cycles, and expense tracking
Excellent coordination, follow-up, and communication skills
Abilit y to manage multiple sites and priorities simultaneously
Proficiency in MS Excel, ERP
problem-solving approach

Preferred Industry Background: Pump Industry / Equipment Rental / Industrial / Manufacturing

Educational Qualification: Graduate in any discipline (B.Com preferred)

Other Requirements:

Willingness to travel for site visits and payment follow-ups
Strong customer handling and negotiation skills
Ability to work in a fast-paced and target-driven environment

Key Performance Indicators (KPIs):

Timely and accurate invoicing (100% adherence to billing cycle)
Reduction in outstanding receivables / DSO
Accuracy in expense tracking and control
On-time hire & de-hire execution
Customer satisfaction and issue resolution time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

Quick apply

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customer support coordinator jobs in gurugram, haryana

RENTAL COORDINATOR

Operation Coordinator Internship

Senior Project Coordinator

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