Telangana Supply chain analyst Jobs – 147 Open Jobs Today

Customer Support Analyst I
GHX —Hyderabad, Telangana
- Customer service
- Salesforce
- Bachelor's degree
- Commuter assistance
Sr. Business Analyst
Ray Business Technologies —Hyderabad, Telangana
- Online application
- Project management
Senior MDM Architect
DATABEAT —Hyderabad, Telangana
- Azure
- Computer Science
- SQL
Quick apply
Senior Software Engineer - Dynamics SL and .NET
Fanatics E-Commerce (India) LLP —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- B.Sc
Quick apply
Data Scientist III
S&P Global —Hyderabad, Telangana
- Email
- Computer Science
- Databases
- SQL
- Health insurance
- Paid time off
Support Analyst IT – Quality
Mattel —Hyderabad, Telangana
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
3d
Product Manager
Coelentera Technologies —Hyderabad, Telangana
- Email
- Product management
Agentic Solution Engineering
Crowe Capability Center - India —Hyderabad, Telangana
- Full-time
- Azure
- APIs
- AI
Quick apply
22h
Senior Associate - Logistics Analyst
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer Science
Quick apply
Assistant Manager - Data Science
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
MDM-MT
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
RTR-MT
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- Oracle
- Software troubleshooting
- ERP systems
Quick apply
PD - PR to PO
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply

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Implementation Specialist
BeeS Software Solutions Pvt. Ltd. —Hyderabad, Telangana
Basic understanding of business processes (education/ERP knowledge is a plus). Gather and understand client business requirements.
₹3,00,000 - ₹6,00,000 a year
Quick apply
6d
Partnership Development Manager
Solix Technologies —Hyderabad, Telangana
In this role, you will work closely with global partners, sales teams, marketing teams, and business leaders to support partner programs, drive engagement…
₹3,00,000 - ₹4,00,000 a year
Quick apply
2d

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Customer Support Analyst I

GHX -
Hyderabad, Telangana

Apply Now

Job details

Benefits

Commuter assistance

Qualifications

Customer service
Salesforce
Bachelor's degree
Time management

Full job description

General Summary

Responsible for providing effective customer and service support to the GHX user community. Primarily responsible for providing professional, courteous, and efficient support for GHX customers according to established procedures and application of critical thinking and GHX solution expertise. Position requires a commitment to improving the customer experience by working collaboratively with GHX teammates and customers to drive efficient medical supply chain operations

Principal duties and responsibilities:

Serves as a primary point of contact for GHX customers communication via phone, email, and Chat.
Resolves GHX Support and product issues by participating in inbound Support request triage, routing and resolution as needed.
Works directly with Supplier customers and GHX teammates to understand and resolve issues and interaction patterns completely.
Provides analysis of customer interactions, tracks and maintain logs of customer concerns and resolutions within the designated Salesforce application. Participates in solution development and enhancement to improve the customer experience.
Seeks to understand the needs of GHX customers to best resolve issues through the application of standard solutions and enhancement of existing systems and processes.
Engages Problem Management and Product teams and processes to identify system and product deficiencies, including potential enhancements that will directly or indirectly improve the customer experience.
Uses GHX knowledgebase articles, training sessions and other available resources to develop a functional understanding of GHX products and services to resolve customers issues and drive utilization.
Meet or exceed productivity and performance measures for the position as defined.
Monitor and respond to customer cases, system alerts or other service management related notifications within response time goals.
Other responsibilities, as assigned.

Required Qualifications and skills:

Demonstrate effective troubleshooting skills to identify root cause to provide accurate solution and inform prevention of repeat occurrences.
Ability to balance multiple work tasks at the same time and deliver solutions in a timely manner with quality.
1-3 Yrs Experience with relevant Customer Service Experience
Self-organization and time management skills with attention to detail.
Ability to work collaboratively in a dynamic environment.
Customer service and interpersonal skills
Growth mentality that embraces change and owns personal contribution to success.
Bachelor's degree or equivalent combination of training and experience.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Must have the ability to follow verbal and written communications and communicate effectively with customers and coworkers in a professional and courteous manner.
Must be able to explain, follow and enforce operating policies and procedures as appropriate.
Must have the ability to grasp technical concepts with accuracy.

Additional Information:

Must be a Graduate
Flexible working with US shifts
Work from office
Transportation - 1 way provided (Drop cab)

GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, "GHX") provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated.

Read our GHX Privacy Policy

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supply chain analyst jobs in telangana

Customer Support Analyst I

Sr. Business Analyst

Senior MDM Architect

Senior Software Engineer - Dynamics SL and .NET

Data Scientist III

Support Analyst IT – Quality

Product Manager

Agentic Solution Engineering

Senior Associate - Logistics Analyst

Assistant Manager - Data Science

MDM-MT

RTR-MT

PD - PR to PO

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