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Tele Caller Executive
Saniya Enterprises —Preet Vihar, Delhi, Delhi
- ₹8,519.42 - ₹30,855.53 a month
- Full-time
- CRM software
- Customer service
- Computer literacy
- Commuter assistance
- Health insurance
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20h

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Tele Caller Executive

Saniya Enterprises -
Preet Vihar, Delhi, Delhi

Quick apply

Job details

Permanent | Full-time
₹8,519.42 - ₹30,855.53 a month
20 hours ago

Benefits

Internet reimbursement
Provident Fund
Commuter assistance
Health insurance
Cell phone reimbursement
Paid sick time

Qualifications

CRM software
Customer service
Computer literacy
English
12th Pass
Bachelor's degree
Telemarketing
Communication skills
Negotiation

Full job description

We are looking for a motivated and dynamic Telecaller to join our team. You will be the voice of our company, responsible for engaging with prospective clients, understanding their needs, and effectively promoting our products/services to drive sales and generate high-quality leads.Key Responsibilities

Outbound & Inbound Calling: Make outbound calls to potential clients using provided databases and scripts; handle incoming customer inquiries effectively.
Lead Qualification: Ask probing questions to understand customer requirements and identify potential sales opportunities.
Lead Generation: Nurture leads and schedule appointments or site visits for the field sales team.
Data Management: Accurately log call details, customer feedback, and follow-up schedules in the company’s CRM or Excel sheets.
Target Achievement: Meet or exceed daily, weekly, and monthly performance targets, including call volume and conversion rates. [1, 2]
Product Knowledge: Stay fully updated on product features, pricing, and industry trends to effectively communicate benefits to customers.

Qualifications & Skills

Education: High school diploma or equivalent; a Bachelor’s degree in any field is highly preferred.
Experience: Proven prior experience as a telecaller, telesales representative, or in a similar customer service/sales role.
Communication Skills: Exceptional verbal communication and active listening skills in English and/or regional languages.
Soft Skills: Strong powers of persuasion, high resilience to handle rejection, and excellent negotiation abilities.
Technical Skills: Basic computer literacy and hands-on experience with CRM software and dialing systems. [1, 2, 3, 4, 5]

Pay: ₹8,519.42 - ₹30,855.53 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Health insurance
Internet reimbursement
Paid sick time
Provident Fund

Work Location: In person

Quick apply

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