JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About this role
The Aravo Platform Analyst will be part of the JLLT Foundational pillar, & the Global S&P Technology Platform Team, delivering the technology that underpins the S&P function.
The role’s focus will be supporting the configuration of JLL’s new supplier portal, Aravo. They will be responsible for working closely with the rest of the S&P technology platform & support teams along with S&P business stakeholders to deliver high quality software configuration, analytics, & documentation for the relevant business processes.
Responsibilities
Act as the technical support for the Aravo platform, overseeing all configuration requirements and coordinating with the Aravo Platform owner for monthly releases.
Serve as a subject matter expert on all aspects of Aravo, including configuration, APIs, troubleshooting, and support escalation.
Learn other applications within the JLL S&Ps technology suite, such as Jaggaer, JD Edwards Enterprise One, PeopleSoft, and Corrigo, to grasp their technical design and business utility.
Construct Aravo workflows, including all necessary conditions and validation logic.
Create testing plans, carry out quality assurance, and conduct functional testing for monthly releases.
Produce technical documentation that elucidates JLL's design and configuration.
Provide recommendations for continuous improvement.
Swiftly comprehend both business issues and technical challenges to identify and address potential gaps.
Document requirements, specifications, business processes, workflows, and reporting outputs.
Required Skills, Experience & Knowledge
Knowledge of the Aravo platform and configuration is required
Great communication skills, as the project will offer full exposure to our many global teams
Excellent attention to detail, as this will reflect in the quality of the captured specifications
Able to be self-motivated, set priorities & work autonomously on assigned or committed tasks, at the same time able to collaborate & work as part of a global agile delivery team
Proficient in Microsoft Office (Teams, Visio, Excel…)
Knowledge of real estate industry is a plus but not essential
Demonstrable & relevant experience in similar roles is required
Previous exposure to customer support, sourcing & procurement, and/or software implementation is a plus
Education
Bachelor’s degree, preferably in information systems / another relevant field, or equivalent work experience
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
