Haryana Technical support representative Jobs – 127 Open Jobs Today

Customer Support Representative
Stiffen Technologies Pvt. Ltd. —Ambala, Haryana
- ₹12,000 - ₹25,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
5h
Security Engineer III
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Customer Support Representative
Stiffen Technologies Pvt. Ltd. —Ambala, Haryana
In this role, you will be responsible for handling customer inquiries, providing product information, assisting with order-related requests, and ensuring an…
₹12,000 - ₹25,000 a month
Quick apply
5h

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Customer Support Representative

Stiffen Technologies Pvt. Ltd. -
Ambala, Haryana

Quick apply

Job details

Full-time
₹12,000 - ₹25,000 a month
5 hours ago

Qualifications

CRM software
Sales
Customer service
English
Microsoft Office
Customer support
Communication skills

Full job description

Customer Support Representative – Auto Parts Division

Location: Ambala Cantt (Work from Office)

Job Type: Full-time (US Shift)

Experience: 1–3 Years

Preferred: Experience in the Auto Parts or Automobile Industry

About the Role

We are seeking a proactive, customer-focused, and detail-oriented Customer Support Representative to join our Auto Parts Division. In this role, you will be responsible for handling customer inquiries, providing product information, assisting with order-related requests, and ensuring an excellent customer experience throughout the sales and post-sales process.

Key Responsibilities

Handle inbound and outbound customer calls, emails, and chat support professionally.
Assist customers with product information, compatibility, pricing, and order updates.
Resolve customer concerns and post-sales issues in a timely and professional manner.
Record and maintain accurate details of customer interactions in the system.
Follow up on pending issues and coordinate with internal teams to ensure quick resolutions.
Work closely with the Sales, Warehouse, and Technical Support teams for smooth order processing.
Ensure high levels of customer satisfaction by delivering prompt and effective support.
Meet quality standards while managing multiple customer conversations efficiently.

Requirements

Excellent verbal and written communication skills in English (mandatory).
1–3 years of experience in customer support or customer service.
Experience in the Auto Parts or Automobile Industry will be an added advantage.
Strong problem-solving, communication, and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Good knowledge of MS Office and CRM software is preferred.
Positive attitude, professionalism, and a customer-first approach.
Willingness to work in the US Shift.

Interested candidates may share their updated CV at: [email protected]

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

Quick apply

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