Role description
Job Summary
Seeking a Senior Specialist with 5 to 15 years of experience in ServiceNow Architecture specializing in CMDB HRSD ITSM and Integration Hub implementations
Job Description
Lead the design and architecture of ServiceNow solutions focusing on CMDB HRSD ITSM and Integration Hub modules Collaborate with crossfunctional teams to develop scalable and efficient ServiceNow architectures Analyze business requirements and translate them into technical designs aligned with ServiceNow best practices Drive integration strategies leveraging ServiceNow Integration Hub to connect with various enterprise systems Ensure the ServiceNow platform architecture supports current and future business needs focusing on performance scalability and security Stay updated with the latest ServiceNow releases and features recommending adoption of relevant enhancements Provide expert guidance on configuration and customization of ServiceNow modules to optimize workflows Mentor junior team members and share knowledge on ServiceNow architecture and best practices Contribute to continuous improvement initiatives for ServiceNow platform governance and operational excellence
Roles and Responsibilities
Architect and implement ServiceNow CMDB ensuring accurate configuration item relationships and data integrity Lead HRSD and ITSM module implementations including process design customization and deployment Develop and manage integrations using ServiceNow Integration Hub to enable seamless data flow across systems Evaluate and incorporate goodtohave skills such as ConnectedOps CSM DevOps ITAMHAM ITAMSAM ITOMDiscovery ITOMServiceMapping GRCIRM and SPM to enhance platform capabilities Collaborate with stakeholders to define technical requirements and provide solutions aligned with organizational goals Conduct architectural reviews and provide recommendations to optimize ServiceNow platform performance Manage and troubleshoot complex issues related to ServiceNow architecture and integrations Lead technical workshops and training sessions to elevate team expertise Ensure compliance with ITIL and other industry standards within ServiceNow implementations Participate in strategic planning and roadmap development for ServiceNow platform evolution
Skills
Mandatory Skills : ServiceNow CMDB, ServiceNow HRSD, ServiceNow Integration Hub, ServiceNow ITSM
Good to Have Skills : ServiceNow ConnectedOps, ServiceNow CSM, ServiceNow DevOps, ServiceNow ITAM-HAM, ServiceNow ITAM-SAM, ServiceNow ITOM-Discovery, ServiceNow ITOM-ServiceMapping, ServiceNow-GRC/IRM, ServiceNow-SPM
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
