Thane Maharashtra Client services manager Jobs – 137 Open Jobs Today

Officer, Branch Relationship Manager, Growth, Consumer Banking Group
DBS Bank —Thane District, Maharashtra
- Full-time
- Master's degree
- 12th Pass
- Bachelor's degree
2h
Regional Sales Executive
Arch Enterprises —Kalyan, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Commuter assistance
- Cell phone reimbursement
Quick apply
6d
Sr. Graphic Designer (LY - GD05)
LEMON YELLOW LLP —Thane District, Maharashtra
- Leadership
Quick apply
Sales Executive
Sprylogic Technologies —Thane District, Maharashtra
- Full-time
- Sales
- B.Sc
- Salesforce
Senior Site Engineer
Headstrong HR Consulting Services —Thane District, Maharashtra
- ₹6,00,000 - ₹9,00,000 a year
- Full-time
- AutoCAD
- Civil engineering
- Microsoft Office
Quick apply
8d
BIM Modeler - HVAC
Deerns Groep BV —Thane District, Maharashtra
- Full-time
- AutoCAD
- English
- Bachelor's degree
Quick apply
BIM Modeler - Fire Fighting & Plumbing
Deerns Groep BV —Thane District, Maharashtra
- Full-time
- AutoCAD
- English
- Bachelor's degree
Quick apply
Enterprise Key Account Manager
GoComet India Pvt. Ltd. —Thane District, Maharashtra
- ₹12,00,000 - ₹22,00,000 a year
- Full-time
- Sales
- Business development
- Travel
- Health insurance
- Flexible schedule
Quick apply
1h

More jobs to discover

Find similar jobs that you might be interested in.

Business Development Executive (BDE)
Systel Rugged Computers India LLP —Navi Mumbai, Maharashtra
Ability to understand customer business requirements and recommend technology solutions. Maintain an updated database of prospects and prioritize high-potential…
Up to ₹90,000 a month
Quick apply
Regional Sales Executive
Arch Enterprises —Kalyan, Maharashtra
Maintain an active sales pipeline and convert opportunities into confirmed business. 3–8 years of experience in B2B industrial sales, technical sales, or…
₹25,000 - ₹35,000 a month
Quick apply
6d

I want to receive the latest job alerts for client services manager in thane maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services manager jobs near thane maharashtra

Sales Executive jobs in Kalyan, Maharashtra

Senior Graphic Designer jobs in Thane District, Maharashtra

Site Engineer jobs in Moga, Punjab

Site Engineer jobs in Nashik, Maharashtra

Data Engineer jobs in Pune, Maharashtra

Site Engineer jobs in Ahmedabad, Gujarat

Diploma Mechanical Engineer ,government Jobs jobs in Chennai, Tamil Nadu

Site Engineer jobs in Guruvayur, Kerala

Social Media Manager jobs in Ahmedabad, Gujarat

Branch Manager jobs in Ghaziabad, Uttar Pradesh

Product Manager jobs in Pune, Maharashtra

Credit Manager jobs in Kerala

Tender Manager jobs in Delhi

Branch Manager jobs in Ahmedabad, Gujarat

Branch Manager jobs in Calicut, Kerala

Branch Manager jobs in Uttar Pradesh

Field Executive jobs in Mumbai, Maharashtra

Sales Executive jobs in Kanpur, Uttar Pradesh

Sales Executive jobs in Warangal, Telangana

Sales Executive jobs in Anand, Gujarat

Officer, Branch Relationship Manager, Growth, Consumer Banking Group

DBS Bank -
Thane District, Maharashtra

Apply Now

Job details

Full-time
2 hours ago

Qualifications

Master's degree
12th Pass
Bachelor's degree
MBA
Communication skills
Banking

Full job description

DBS Bank has been present in India for 30 years, opening its first office in Mumbai in 1994. DBS Bank India Limited is the first among the large foreign banks in India to start operating as a wholly owned, locally incorporated subsidiary of a leading global bank. As a trusted partner, DBS provides a range of banking services for large, medium, and small enterprises and individual consumers in India, focusing on a seamless customer experience that helps them ‘Live more, Bank less’. In November 2020, Lakshmi Vilas Bank was merged with DBS Bank India Limited. DBS Bank India is now present in ~350 locations in 19 Indian states.

Position Title

Branch Relationship Manager - Growth

Department

CBG - NDS

Rank

Officer/Senior Officer/Analyst

Reports To

Branch Manager

Job Purpose

To deliver exceptional volume and revenue performance with a primary focus on acquiring new-to-bank (NTB) DBS clients having an AUM

INR 1 million through a “need-based approach,” while also engaging and growing existing clients.
To drive sustained acquisition momentum through active sourcing, local market penetration, and network building, and ensure client coverage and product penetration via cross-sell and up-sell of DBS products and services.
To manage & maintain the highest customer satisfaction and service levels through proactive client engagement & relationship management, coordinating internally with DBS Service, Distribution, and Product teams.

Key Accountabilities

Primary ownership of NTB acquisition: Consistently acquire and upgrade quality clients in the branch catchment with a strong focus on sourcing new affluent clients into the Treasures segment.
Build and execute a robust acquisition pipeline through self-sourcing, referrals, branch walk-ins, local area prospecting, corporate and community engagement.
Engage with existing customers to deepen the wallet share through retention and growth of AUM.

Accountable for achieving monthly & annual volume and revenue objective, as agreed.
Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth for both newly acquired and existing clients.
Ensure proper implementation & execution of product strategies through effective relationship management.
Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions
Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.
Drive and deliver exemplary customer service in the local market and uphold DBS service standards.
Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.
Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.
Establish DBS as the primary banker for newly acquired clients and strengthen its position as a prominent banking provider through consistent acquisition and superior service delivery.

Job Duties & responsibilities

Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M

Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.
Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.
Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork
Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.
Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.
To exercise appropriate due diligence while on-boarding and engaging with clients.
Establish DBS as a primary banker for clients and as a prominent banking provider in India.

Required Experience

Minimum 2 years of experience in a reputed bank and proficient in banking products.

Education / Preferred Qualifications

Preferably MBA (not mandatory)
Mandatory - Graduate (10+2+3 years of education)
AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage

Core Competencies

Strong Relationship Management and influencing skills
Strong service orientation, customer-centric behavior
Effective probing and listening skills.
Self-driven and ambitious.
Good written and verbal communication skills
Results-orientated & the ability to deliver results under pressure
In-depth knowledge of local market and competition.
Understanding of competitive positioning
Focused on developing image and goodwill of the brand
Creative, inquisitive mind with problem solving abilities
Ability to deliver results within tight timelines
Attention to details, analyzing abilities

Technical Competencies

Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures

Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.
Understanding of KYC requirements & Anti-money Laundering Policies.
Knowledge of financial markets and products to assist in meaningful engagement with client

Work Relationship

Management of clients and prospects for acquisition and deepening of wallet share

Close interaction with Branch Manager, BOSH, CSO, CH, RH, Treasures RM’s and Treasures Elite Team Leader
Operations team to ensure consistent delivery of volume and revenue targets.
Close and regular interaction with Branch Product specialists for effective skill / knowledge
Development of self and explore potential in existing books through joint engagement with clients

DBS India - Culture & Behaviors

Performance through Value Based Propositions
Ensure customer focus by delighting customers & reducing complaints
Build pride and passion to protect, maintain and enhance DBS’ image and reputation
Enhance knowledge base, build skill sets & develop competencies
Execute at speed while maintaining error free operations
Maintain the highest standards of honesty and integrity

Location:

Thane, Mumbai

Job:

Product Sales

Schedule:

Regular

Employee Status:

Full time

Apply Now

Refine Your Search

client services manager jobs in thane maharashtra

Officer, Branch Relationship Manager, Growth, Consumer Banking Group

Regional Sales Executive

Sr. Graphic Designer (LY - GD05)

Sales Executive

Senior Site Engineer

BIM Modeler - HVAC

BIM Modeler - Fire Fighting & Plumbing

Enterprise Key Account Manager

More jobs to discover

I want to receive the latest job alerts for client services manager in thane maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected