Kerala Hotel operation manager Jobs – 139 Open Jobs Today

Restaurant Captain
Khaleez Restaurant and Hospitalities, calicut —Tirur, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Serving
- Hospitality
- Supervising experience
- Health insurance
- Food provided
Quick apply
Executive Chef
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Communication skills
8d
Bartender
Gokulam Grand, Trivandrum —Veli, Kerala
- ₹17,000 - ₹20,000 a month
- Weekend availability
- Hospitality
- Sales
- Customer service
- Paid time off
- Cell phone reimbursement
Quick apply
7d
Front Office Receptionist
Purple Elephant Hotels and Experiences —Panampilly Nagar, Kochi, Kerala
- ₹12,000 - ₹16,000 a month
- Weekend availability
- Customer service
- English
- Administrative experience
- Food provided
Quick apply
13d
Bartender
Purple Elephant Hotels and Experiences —Panampilly Nagar, Kochi, Kerala
- ₹10,000 - ₹16,000 a month
- Weekend availability
- Inventory control
- POS
- In-person
Quick apply
F&B Service Trainee Captain
Milife Medicity —Valancheri, Kerala
- ₹12,596.07 - ₹20,000.99 a month
- Full-time
- In-person
- Guest services
- Diploma
- Flexible schedule
- Food provided
Quick apply
10d
F&B Associate
Uday Suites, An Airport Hotel —Chalai, Kerala
- ₹10,000.00 - ₹22,210.87 a month
- Weekend availability
- Hospitality
- Customer service
- 12th Pass
- Food provided
Quick apply
19h
Executive Chef
Spiceretreat Hospitality Pvt Ltd —Thiruvananthapuram, Kerala
- ₹40,000 - ₹60,000 a month
- Email
- Cooking
- Team management
- In-person
- Paid time off
- Flexible schedule
Quick apply
HR Intern
Uday Suites, An Airport Hotel —Thiruvananthapuram, Kerala
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
19h
Front Office Receptionist
Fajo Homes —Ernakulam H.O, Kochi, Kerala
- ₹10,000 - ₹14,000 a month
- Full-time
- In-person
- Paid time off
- Flexible schedule
Quick apply
14d
Waitress
The Monarch Hotel & Convention Centre —Thiruvananthapuram, Kerala
- ₹13,000 - ₹14,000 a month
- Full-time
- In-person
- Restaurant
- Communication skills
Quick apply
8d
Sous Chef
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Communication skills
F&B Service Associate
HOTEL SAFARI TRIVANDRUM —Thiruvananthapuram, Kerala
- ₹15,000 - ₹17,000 a month
- Full-time
- Serving
- Customer service
- POS
- Flexible schedule
- Food provided
Quick apply
Commi II - South Indian
Cafe Ghazal —Kannur District, Kerala
- ₹30,000 - ₹38,000 a month
- Full-time
- Cooking
- In-person
- Restaurant
- Food provided
Quick apply

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Restaurant Captain

Khaleez Restaurant and Hospitalities, calicut
Tirur, Kerala

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month

Benefits

Health insurance
Food provided

Qualifications

Serving
Hospitality
Upselling
Supervising experience
Guest services
Chef
Diploma
Leadership
Restaurant experience
Communication skills

Full job description

Job Title : Restaurant Captain

Department: Service & Guest Relations

Reports To: Assistant Floor Manager

Location: Khaleez Restaurant , Tirur

Job Description:

To ensure smooth floor operations, excellent guest service, and a memorable dining experience by effectively supervising the service team. The Captain acts as the bridge between the service staff and the AFM / RM, ensuring orders are taken accurately, service is prompt, and guests are guided on menu choices. The role also drives daily sales targets, ensures guest satisfaction, and collects feedback for continuous improvement.

Key Responsibilities:

Guest Service & Table Management

Greet guests courteously and ensure they are seated comfortably.
Present menu, take accurate orders, and confirm special requests or dietary preferences.
Ensure no over-serving or wastage — serve strictly as per guest’s order quantity.
Monitor table readiness, order sequence, and serving speed.
Conduct quick follow-ups at each table to ensure satisfaction and comfort.
Ensure tables are cleared and reset promptly after guest departure.

Sales & Upselling

Promote signature dishes, combos, beverages, and desserts to maximize sales.
Achieve assigned daily sales targets through effective communication and persuasion.
Train and motivate waiters and runners to support upselling and guest recommendations.
Coordinate with AFM on daily target shortfalls and develop plans to recover within the month.

Sales Communication & Guest Engagement

Communicate with guests politely, confidently, and persuasively to make them feel welcome and valued.
Use sales communication and convincing skills to recommend dishes, upsell combos, beverages, and desserts.
Maintain a pleasant facial expression and natural smile throughout guest interaction.
Exhibit positive body language and active listening when guests speak.
Encourage guests to try chef specials or seasonal items with genuine enthusiasm.
Handle objections gracefully and offer alternative suggestions that suit guest preferences.
Always communicate with empathy, clarity, and composure even during busy hours.

Guest Feedback & Review Management

Encourage guests to share feedback via feedback forms or Google review platform.
Address guest queries or complaints politely and escalate critical issues to AFM.
Record guest suggestions or compliments and report to AFM during shift handover.
Ensure every guest leaves with a positive experience and a sense of personalized care.

Team Supervision

Lead waiters, food runners, and cleaners to ensure seamless floor coordination.
Ensure all team members maintain grooming standards and uniform discipline.
Conduct pre-service briefing for table assignments and service responsibilities.
Support AFM in attendance tracking, shift handovers, and training of new staff.
Monitor runner efficiency in serving food and beverages promptly.

Order Accuracy & Coordination

Verify each order before serving to ensure it matches the guest’s request and bill.
Communicate clearly with kitchen and counter staff for special or modified orders.
Ensure runners deliver food in proper order sequence and plating standards.
Track served items to prevent duplication or missing dishes.
Coordinate with AFM for any delays or inventory shortages affecting service.

Cleanliness & Facility Readiness

Ensure dining area, chairs, tables, and cutlery are always neat and clean.
Oversee runners and cleaners to maintain floor hygiene during operations.
Check that cutlery and crockery are clean and polished before every meal service.
Maintain table setup as per restaurant standards and ensure quick reset after each service.

Menu Knowledge & Communication

Maintain complete knowledge of menu items, ingredients, portion sizes, and specials.
Communicate confidently with guests about dish recommendations or preparation styles.
Attend pre-shift briefings for menu updates and communicate the same to team members.
Ensure new waiters are oriented on menu basics and presentation standards.

QUALIFICATIONS

Post metric / Diploma in Hotel or Restaurant Management
0–1 years in restaurant or service operations; prior experience as Captain / Senior Steward /waiter preferred
Knowledge in Order Taking, POS Entry, Menu Knowledge, Upselling Techniques, Guest Handling

Technical Competencies

Guest Service & Table Supervision
Sales & Upselling Skills
Order Accuracy & Coordination
Menu Knowledge & Product Familiarity
Feedback Collection & Guest Interaction

Behavioural Competencies

Customer Orientation
Team Leadership & Dependability
Grooming & Professional Conduct
Responsiveness & Positive Attitude

If you are a motivated and experienced hospitality professional looking to advance your career as a Restaurant Captain, please submit your application along with your resume.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Health insurance

Work Location: In person

Quick apply

Refine Your Search

hotel operation manager jobs in kerala

Restaurant Captain

Executive Chef

Bartender

Front Office Receptionist

Bartender

F&B Service Trainee Captain

F&B Associate

Executive Chef

HR Intern

Front Office Receptionist

Waitress

Sous Chef

F&B Service Associate

Commi II - South Indian

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