Dl Document verification Jobs – 143 Open Jobs Today

ABHFL - Branch Operations & Services Manager - Delhi
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ABHFL - Branch Operations & Services Manager - Delhi

Aditya Birla Group -
Delhi

Apply Now

Job details

Full job description

Designation: NA

Location: India Delhi 3rd floor, Hansalaya Building

Organization: Financial Services

Job Description:

Accountability

Supporting Actions

Oversee & Drive Branch

Operations

o Drive branch operations in a manner that all the loans are processed and disbursed to customers within the stipulated TAT
o Ensure that all the branches receive completed files from the Credit team with customer collaterals (loan documents, agreements, KYC, credit verification, etc) within defined SLAs
o Ensure that the team has scrutinised all files for discrepancies and the necessary action is taken to complete the files
o Ensure optimization of resources and monitor over all end – to – end transaction queues
o Responsible for fund management and closure – post closure documentation for NOC processing
o Monitor timely dispatch of loan disbursal kits
o Manage both - internal & external audit of the branch, and take action on the finding and recommendations suggested
o Ensure regular review of processes is undertaken and potential risks are mitigated from time to time
o Liaise with other branches to learn their best practices and adopt them
o Recommend process level changes based on feedback received from the team, other supporting departments, external market trends
o Manage post disbursement documentation by conducting follow ups with stakeholders, reporting discrepancies to the Management and updating the system on a periodic basis

Performance

Parameters

o Drive process efficiency by meeting SLAs during transactions
o Ensure reduction in errors and minimum critical escalations
o Keep FTR% and Performance% in check
o Maintain the process quality and resolve errors in minimum TAT
o Keep a check on regulatory norms and ensure data is easily and accurately available to respond to audit queries
o Ensure Follow through on post disbursement processes within agreed TATs
o Review processes and user guidelines on a periodical basis and make/ recommend the necessary changes

Customer Management

o Engage with customers depending on the value or complexity of the case.
o Guide & support the collections team in case of any delinquencies in late payment
o Seek out and implement ways to increase client satisfaction through efficient client management

MIS and

Reporting

Monitor performance parameters on a regular basis and take remedial measures
Oversee the creation of periodic MIS and provide the same to the Zonal Head, together with specific insights to enable them to take critical management decisions
Review process adherence, drive audit compliance and take remedial measures to reduce audit queries.

Team Management

Align the team with the overall branch objectives by creating awareness about the performance parameters
Build capability in the team by reviewing performance on a continuous basis and provide training opportunities on desired aspects
Encourage the team to develop innovative solutions to existing problems in transactions and support in their implementation.

Client Servicing

Handling branch walkin for all the service requests
On time query resolution
CRM Creation and Assignment/resolution
One ABC portal registration

Apply Now

Refine Your Search

document verification jobs in dl

ABHFL - Branch Operations & Services Manager - Delhi

Billing Engineer

BRAND PROTECTION INVESTIGATOR(PART TIME/FULL TIME)

Auditor – Animal Welfare

DM/MGR (LEG-RI)

Principal Consultant - WASH / Environment and Climate / SWM and PWM

Apprentice - Proctor Agent

Credit Manager-CF-Credit Administration-Delhi - Videocon Towers-M1-M3

Field Sales Executive

Associate Accounts

Accounts & Taxation Trainee

Senior Staff Engineer - 5G Systems Engineer

Executive / Senior Executive – Direct & Indirect Tax

Credit Manager- Retail-Delhi

Senior Territory Service Representative -JED (Delhi)

Senior Territory Service Representative -BVD (Delhi)

Foreign Remittance & Compliance

Construction H&S Specialist

Electrical Engineer

CA ARTICLESHIP TRAINEES

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