Mahim Mumbai Maharashtra Desk receptionist Jobs – 142 Open Jobs Today

Front Office Assistant
Shree Pragati Foundations Hira Mongi Navneet Hospital —Mulund West, Mumbai, Maharashtra
- From ₹22,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Medical Receptionist
NIDAN PRIME (SGLA) —Mulund West, Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Computer skills
- In-person
Quick apply
Receptionist/Administrator
Business Entente Powers Pvt Ltd —Thane, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Commuter assistance
- Cell phone reimbursement
Quick apply
Hospital Receptionist – Night Shift
SAIJYOT MULTI SPECIALITY HOSITAL —Navi Mumbai, Maharashtra
- ₹8,597.47 - ₹15,000.00 a month
- Full-time
- Bachelor's degree
- Computer skills
- In-person
- Flexible schedule
Quick apply
Receptionist
Primecare 360 —Navi Mumbai, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Telecaller cum receptionist
Walkin Educate Pvt Ltd —Malad, Mumbai, Maharashtra
- ₹7,000 - ₹20,000 a month
- Part-time
- CRM software
- Sales
- Salesforce
Quick apply
Front Desk Receptionist
Deep HR Services —Prabhadevi, Mumbai, Maharashtra
- ₹18,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Administrative experience
- Health insurance
Quick apply
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Front Office Assistant

Shree Pragati Foundations Hira Mongi Navneet Hospital
Mulund West, Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time
From ₹22,000 a month

Benefits

Provident Fund
Leave encashment

Qualifications

Marathi
English
Information Systems
Local language
Microsoft Office
Bachelor's degree
Gujarati
Phone etiquette
Hindi
Communication skills

Full job description

Job Description:

The Hospital Receptionist / Front Office Assistant serves as the first point of contact for patients and visitors, ensuring a welcoming environment and smooth administrative flow. The role involves patient registration, appointment scheduling, billing coordination, and communication support between departments, while maintaining confidentiality and high standards of customer service.

Key Responsibilities:

1. Patient Reception and Registration

· Greet and assist patients, visitors, and attendants courteously.

· Register new patients and update existing patient records in the Hospital Information System (HIS).

· Ensure accurate entry of demographic and insurance details.

2. Appointment and Scheduling

· Manage appointments for consultants, diagnostic services, and follow-ups.

· Coordinate with nursing stations, diagnostic areas, and OPD departments for patient flow management.

· Inform patients about delays, cancellations, or schedule changes.

3. Communication and Coordination

· Welcomes and greets all patients and visitors, in person or over the phone

· Handle incoming calls, inquiries, and messages professionally without delay.

· Provide accurate information about hospital services, visiting hours, and policies.

· Assist in coordinating ambulance services, patient transfers, or admissions.

· Should be pleasant, Professional and articulate speech manners.

· Telephone etiquette, customer service, basic word, and excel programs, time management, multi-tasking, organization, scheduling.

4. Record Management

· Maintain front office registers (visitors, calls, appointments, complaints, etc.).

· Maintain register for the outgoing calls. Ensuring the required calls by various departments is transferred on time.

· Ensure proper filing and confidentiality of patient-related documents.

· Support in compiling daily/weekly/monthly front office reports.

· Maintaining the incoming and outgoing mail’s registers for the documents received by post our couriers.

5. Customer Service

· Address patient queries and grievances courteously or escalate them to the appropriate authority.

· Ensure a clean and organized front desk area.

· Maintain a professional appearance and demeanor at all times.

· Identifying Vulnerable patients and providing them assistance as and when required.

Follow-up with the OPD Consultants for the OPD Consultation timing and ensuring if they will be coming on time for the OPD.

6. Other Important Responsibilities

Following the hierarchy policy as per the organogram and working as per the same.
All work prescribed by the management time to time as per the exigencies.
Facilitates patient flow by notifying and being aware of delays, and communicating with patients and clinical staff. Protects patient confidentiality, logging off the computer before leaving it unattended.

· Taking care of the security criteria in the reception area in co ordination with the security supervisor.

Qualifications & Experience:

· Minimum Qualification: Graduate (preferably in Hospitality, Healthcare Administration, or any discipline).

· Preferred Experience: 1–3 years of experience in hospital front office/reception operations.

· Computer Skills: Proficiency in MS Office and Hospital Information Systems (HIS).

· Language Skills: Fluency in English, Hindi, and local language i.e. Marathi and Gujarati.

Key Competencies:

· Excellent communication and interpersonal skills.

· Strong organizational and multitasking ability.

· Attention to detail and accuracy.

· Patient-centric and service-oriented approach.

· Ability to work under pressure and handle peak-hour situations.

Pay: From ₹22,000.00 per month

Benefits:

Leave encashment
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

desk receptionist jobs in mahim mumbai maharashtra

Front Office Assistant

Medical Receptionist

Receptionist/Administrator

Hospital Receptionist – Night Shift

Receptionist

Telecaller cum receptionist

Front Desk Receptionist

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