Gurgaon South City I Gurugram Haryana Receptionist Jobs – 143 Open Jobs Today

Front Office Executive (Receptionist)
Vision Eye Centre —Siri Fort, Delhi, Delhi
- ₹18,000 - ₹25,000 a month
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Receptionist
Swasthyadhara ayurveda —Gurugram, Haryana
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Front Desk & Counter Executive
RV PRINTING HUB PVT LTD —Munirka, Delhi, Delhi
- ₹12,041.89 - ₹20,000.00 a month
- Email
- Customer service
- English
- Organisational skills
Quick apply
Front Desk Receptionist
Apex Dental & Implant Centre —Dwarka, Delhi, Delhi
- From ₹10,000 a month
- Full-time
- CRM software
- English
- Data entry
Quick apply
14d
Front Desk Assistant
AmpleTrails —Gurugram, Haryana
- ₹9,815.01 - ₹27,553.62 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Desk Receptionist & Office Coordinator
Hair Wigs Studio —Rajouri Garden, Delhi, Delhi
- From ₹18,000 a month
- Full-time
- Social media management
- Customer service
- English
- Cell phone reimbursement
- Paid sick time
Quick apply
8d
Front Desk Executive
ENGLISH BROWINE INDIA LIMITED —Vasant Kunj, Delhi, Delhi
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Cell phone reimbursement
Quick apply
Receptionist/Office Assistant
VK SOFTWARE AND SOLUTIONS —Naraina, Delhi, Delhi
- ₹8,566.18 - ₹23,453.90 a month
- Full-time
- CRM software
- English
- Microsoft Office
- Paid time off
Quick apply
Dental Assistant/Receptionist
Smile Dentistry and implants —Gurugram, Haryana
- ₹8,000 - ₹15,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Front Desk Receptionist cum Admin
Taxcrafted Solutions —Janakpuri, Delhi, Delhi
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
14d
Office Assistant cum Receptionist
Mechelec —Gurugram, Haryana
- Email
- Administrative experience
- Bachelor's degree
- Accounting
Receptionist cum Office Assistant
Vardaye Developers Private Limited —Malviya Nagar, Delhi, Delhi
- ₹13,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Front Office Associate
Hilton —Gurugram, Haryana
- Full-time
3h
Receptionist
High-Point Rendel —Gurugram, Haryana
- Bachelor's degree
Front Desk Executive
Doxper —Gurugram, Haryana
Receptionist
VPM ECO GROUPS —Gurugram, Haryana
- Full-time
Front Desk Receptionist/ Telecaller
I Fuel Private Limited —Gurugram, Haryana
- ₹10,000.83 - ₹20,000.00 a month
- Customer service
- English
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply
2h

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Front Office Executive (Receptionist)

Vision Eye Centre -
Siri Fort, Delhi, Delhi

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month

Qualifications

Customer service
Microsoft Office
Administrative experience
Bachelor's degree
Organisational skills
Typing
Office management
Phone etiquette
Diploma
Cash handling
Communication skills
Office experience

Full job description

Job Summary

The Front Office Executive is the first point of contact for patients and visitors. The role involves managing patient registration, appointment scheduling, billing, cash handling, patient query resolution, and ensuring a smooth patient experience from arrival to departure. The executive is responsible for maintaining accurate records, coordinating with doctors and hospital departments, and providing excellent customer service.

Key Responsibilities Patient Reception & Registration

Welcome patients and visitors in a professional and courteous manner.
Register new patients and update existing patient records in the hospital management system.
Verify patient details, contact information, and required documents.
Generate patient ID and registration forms.

Appointment Management

Schedule, reschedule, and cancel OPD appointments for doctors.
Handle appointment bookings through phone calls, walk-ins, WhatsApp, email, or online platforms.
Coordinate with doctors regarding appointment availability and emergency cases.
Send appointment reminders and follow-up calls when required.

Patient Assistance & Query Resolution

Respond to patient inquiries regarding consultations, procedures, investigations, and hospital services.
Guide patients through registration, consultation, diagnostic tests, and discharge processes.
Resolve patient complaints and escalate unresolved issues to the concerned authority.
Ensure high levels of patient satisfaction and service quality.

Billing & Cash Handling

Generate OPD, diagnostic, procedure, and pharmacy bills as applicable.
Collect consultation fees and other payments through cash, card, UPI, or online modes.
Maintain daily cash records and reconcile collections at the end of each shift/day.
Prepare and submit cash reports to the accounts department.
Ensure billing accuracy and proper documentation.

Record Maintenance

Maintain patient records, registration logs, appointment schedules, and billing documents.
Ensure confidentiality and security of patient information.
Update hospital software with accurate patient and financial data.
Maintain daily reports and MIS as required.

Coordination & Administrative Support

Coordinate with doctors, optometrists, nursing staff, counselors, and other departments for smooth patient flow.
Manage patient queues and minimize waiting times.
Assist in admission and discharge formalities when required.
Support hospital administration in operational activities.

Telephone & Communication Management

Handle incoming and outgoing calls professionally.
Provide information about hospital services, timings, doctors' schedules, and procedures.
Follow up with patients regarding appointments, reports, surgeries, and feedback.

Customer Service & Patient Experience

Maintain a positive and patient-friendly environment.
Address patient concerns with empathy and professionalism.
Collect patient feedback and report service improvement opportunities.
Uphold the hospital's quality standards and service protocols.

Required Qualifications

Graduate in any discipline (preferred).
Diploma/Certification in Hospital Administration or Front Office Management is an advantage.

Experience

1–3 years of experience in hospital, clinic, healthcare, or customer service front office operations.
Experience in eye hospitals will be preferred.

Skills & Competencies

Excellent communication and interpersonal skills.
Customer service orientation and patient handling skills.
Knowledge of appointment scheduling and hospital registration processes.
Basic accounting and cash handling skills.
Proficiency in MS Office and Hospital Management Software (HMS).
Ability to multitask and work under pressure.
Strong organizational and record-keeping skills.
Professional appearance and positive attitude.

Key Performance Indicators (KPIs)

Patient satisfaction score.
Appointment scheduling accuracy.
Billing and cash reconciliation accuracy.
Patient registration turnaround time.
Query resolution efficiency.
Record maintenance and documentation accuracy.

Working Conditions

Rotational shifts as per hospital requirements.
Availability during weekends and holidays as scheduled.
Continuous interaction with patients, visitors, and medical staff.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Experience:

total work: 1 year (Preferred)

Work Location: In person

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