Dlf Qe Gurugram Haryana Customer support coordinator Jobs – 146 Open Jobs Today

CRM Executive
Durga Bhai & Co. —Pitampura, Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Salesforce
- English
- Analysis skills
- Health insurance
Quick apply
Project Coordinator (Handloom Trainer )
Ekal Gramothan Foundation —Pitampura, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
Quick apply
2d
Senior Product Designer
Sprinklr —Gurugram, Haryana
- Full-time
- Research
- AI
- Communication skills
- Paid time off
Senior Executive- MSP Coordinator
MOVIN —Gurugram, Haryana
- Full-time
- Bachelor's degree
Finace Executive cum Business coordinator
Ansai Tooling Systems Pvt. Ltd. —Gurugram, Haryana
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Business development
- Commuter assistance
- Cell phone reimbursement
Quick apply
Japanese Language Expert with IAM Secondary controls
Kyndryl —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
7d
IT AI and Automation Analyst
Sprinklr —Gurugram, Haryana
- Full-time
- Software troubleshooting
- Windows
- Scripting
- Paid time off
Inventory & Dispatch Assistant (Garment Manufacturing)
AA Fashions —Kalkaji Devi, Delhi
- ₹12,000 - ₹15,000 a month
- Full-time
- 12th Pass
- Organisational skills
- In-person
Quick apply
Senior Service Engineer
Trane Technologies —Gurugram, Haryana
- Full-time
- Microsoft Office
- Work from home
Senior Product Security Engineer
Sprinklr —Gurugram, Haryana
- Full-time
- Azure
- SQL
- AWS
- Paid time off
9d
Operation Coordinator Internship
DEWII —Gurugram, Haryana
- ₹5,000 a month
- Internship
Lead Software Engineer (Backend)
Sprinklr —Gurugram, Haryana
- Full-time
- Computer Science
- System design
- Java
- Paid time off
Sales Engineer
JS Enterprises —Faridabad, Haryana
- ₹18,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Master's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Senior Lead Software Engineer
Sprinklr —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Java
- Paid time off
Principal Design Primary Engineer
JSM Group —Faridabad, Haryana
- Hybrid work
- B.Sc
- Electrical experience
- Bachelor's degree
Quick apply
Sr. Associate - Staff 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Executive Assistant - Staff 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- English
Quick apply

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Project Coordinator (Handloom Trainer )
Ekal Gramothan Foundation —Pitampura, Delhi, Delhi
Experience working with rural development or artisan-based projects. Experience in handling handloom or textile-related projects.
₹25,000 - ₹35,000 a month
Quick apply
2d

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CRM Executive

Durga Bhai & Co. -
Pitampura, Delhi, Delhi

Quick apply

Job details

Full-time
₹20,000 - ₹30,000 a month

Benefits

Provident Fund
Leave encashment
Health insurance

Qualifications

Salesforce
Process improvement
Project coordination
English
Analysis skills
Bachelor's degree
Business Administration
Hindi
Computer Applications
Business requirements
Communication skills

Full job description

We are looking for a Business Process & CRM Executive to lead the successful implementation and adoption of Zoho CRM within the organization.

This is a business-facing role where you will work directly with the Director to understand business processes, translate operational requirements into CRM workflows, coordinate with Techginia's implementation team, and ensure successful adoption of the CRM across the organization.

This role is ideal for someone who enjoys solving business problems through technology rather than simply configuring software.

Key Responsibilities

Business Process Understanding

Understand the company's sales, marketing, and operational processes.
Work closely with the Director and key stakeholders to gather business requirements.
Identify process gaps and recommend improvements.
Document business workflows and Standard Operating Procedures (SOPs).

CRM Implementation

Coordinate the implementation of Zoho CRM with Techginia's implementation team.
Translate business requirements into CRM configurations.
Assist in configuring CRM modules, layouts, fields, workflows, reports, and dashboards.
Validate configurations through testing before deployment.
Support data migration and ensure data quality.

User Training & Adoption

Conduct training sessions for employees.
Drive CRM adoption across departments.
Provide first-level support for CRM-related queries.
Prepare user manuals and process documentation.

Project Coordination

Act as the primary coordinator between the organization and Techginia.
Track implementation progress and ensure project milestones are achieved.
Schedule meetings, collect user feedback, and facilitate issue resolution.

Continuous Improvement

Monitor CRM usage and user adoption.
Identify opportunities for automation and process optimization.
Recommend improvements that enhance operational efficiency and customer management.
Ensure CRM data remains accurate, complete, and up to date.

Required Qualifications

Bachelor's degree in Business Administration, Commerce, Computer Applications, Engineering, or a related field.
2–4 years of experience working with any leading CRM platform (Zoho CRM, Salesforce, HubSpot, Microsoft Dynamics, Freshsales, or similar).
Hands-on experience in CRM implementation, business process improvement, or CRM support.
Good understanding of sales processes, customer lifecycle management, and business operations.
Experience gathering business requirements and working with business stakeholders.

Required Skills

Business Skills

Strong analytical and problem-solving skills.
Ability to understand and improve business processes.
Excellent documentation and process mapping skills.
Strong organizational and project coordination abilities.

CRM Skills

Hands-on experience with CRM configuration and administration.
Understanding of CRM workflows, automation, reports, dashboards, and data management.
Familiarity with CRM implementation methodologies.

Communication Skills

Excellent verbal and written communication skills.
Ability to interact confidently with Directors and senior management.
Strong presentation and user training skills.
Ability to coordinate effectively with internal teams and external consultants.

Language Requirements

Fluent in English & Hindi

Ideal Candidate

We are looking for someone who:

Takes complete ownership of the CRM implementation.
Understands both business processes and technology.
Can communicate effectively with stakeholders at all levels.
Is proactive, detail-oriented, and highly organized.
Can independently drive CRM implementation while collaborating with Techginia.
Is passionate about improving business operations through technology.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Leave encashment
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in dlf qe gurugram haryana

CRM Executive

Project Coordinator (Handloom Trainer )

Senior Product Designer

Senior Executive- MSP Coordinator

Finace Executive cum Business coordinator

Japanese Language Expert with IAM Secondary controls

IT AI and Automation Analyst

Inventory & Dispatch Assistant (Garment Manufacturing)

Senior Service Engineer

Senior Product Security Engineer

Operation Coordinator Internship

Lead Software Engineer (Backend)

Sales Engineer

Senior Lead Software Engineer

Principal Design Primary Engineer

Sr. Associate - Staff 5B

Executive Assistant - Staff 4A

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