Haridevpur Kolkata West Bengal Front office executive Jobs – 150 Open Jobs Today

Receptionist and telecaller
PK TVS SERVICE CENTER —New Town, Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
- Commuter assistance
- Cell phone reimbursement
Quick apply
Back Office Coordinator
Areve Electronics —Kolkata, West Bengal
- ₹8,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Content creator Cum Receptionist
Terra Edifice Realty —Kolkata, West Bengal
- ₹10,000 - ₹18,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
- Paid sick time
Quick apply
Lady Part time Office Assistant
DDJF Foundation —Kalimandir, Kolkata, West Bengal
- ₹5,000 - ₹6,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Cell phone reimbursement
Quick apply
3d
Housekeeping Executive
Indian Hotels —Kolkata, West Bengal
- Hospitality
- English
- Bachelor's degree
Back Office Coordinator
Areve Finbux —Kolkata, West Bengal
- ₹10,000 - ₹14,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Office assistant
Little Makers Company —Ganguly Bagan, Kolkata, West Bengal
- ₹3,000 - ₹5,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
14d
Office Assistant
Ann Dee Industries —Kolkata, West Bengal
- ₹9,000 - ₹11,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
Quick apply
Receptionist
Khan real estate and construction —Kolkata, West Bengal
- ₹5,000 - ₹7,000 a month
- Part-time
- Sales
- Customer service
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
5d
Customer Relations Executive
Skyking —Kolkata, West Bengal
- Social media management
- Customer service
- Microsoft Office
Medical Receptionist cum phlebotomist
Apollo Sugar Clinic Limited —New Town, Kolkata, West Bengal
- ₹10,000 - ₹14,000 a month
- Full-time
- Laboratory experience
- 12th Pass
- In-person
Quick apply
Career Councilor
Economical Research & Management —Kolkata, West Bengal
- Sales
- Social media management
- Customer service
Office Assistant
The Neotia University —Kolkata, West Bengal
- Microsoft Office
- Bachelor's degree
Regional Sales Manager
Subhasree Projects —Kolkata, West Bengal
- Management
- English
- Microsoft Office
Quick apply
Urgent Requirement for Phlebotomist cum Receptionist/ Staff Nurse
Pure Bliss Health Care Centre —Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- Computer skills
- In-person
Quick apply
Back Office Coordinator
S D FINANCIAL SOLUTION SERVICES —Kolkata, West Bengal
- ₹10,000 - ₹12,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Peon cum Office Assistant
DDJF Foundation —Kolkata, West Bengal
- ₹9,000 - ₹11,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
Front Office Assistant
Travel tech —Kolkata, West Bengal
- ₹8,351.39 - ₹9,856.06 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Food provided
Quick apply
Chief Technology Officer (CTO) - SaaS
innofied —Kolkata, West Bengal
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Computer Science
- SQL
- AWS
- Health insurance
Housekeeping Executive
IHCL —Kolkata, West Bengal
- Hospitality
- English
- Bachelor's degree

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Receptionist and telecaller

PK TVS SERVICE CENTER
New Town, Kolkata, West Bengal

Quick apply

Job details

Permanent | Fresher | Full-time
₹10,000 - ₹15,000 a month

Benefits

Internet reimbursement
Commuter assistance
Cell phone reimbursement

Qualifications

CRM software
Sales
Salesforce
Data entry
Telemarketing
Communication skills

Full job description

1. Customer Outreach

Inbound Calls: Answering calls from customers and providing information or assistance based on their queries.
Outbound Calls: Making calls to potential clients or existing customers for various purposes like sales, promotions, surveys, or service reminders.

2. Sales and Lead Generation

Product/Service Promotion: Telecallers are often tasked with promoting the company’s products or services. They may need to convince leads to make purchases or take further action.
Cold Calling: Calling prospective customers who have not shown interest yet, introducing products/services, and generating interest.
Lead Qualification: Assessing whether a potential lead is worth pursuing based on specific criteria like budget, interest level, etc.

3. Customer Relationship Management

Customer Support: Offering support or troubleshooting to resolve customer issues, complaints, or queries.
Follow-Up Calls: Ensuring customer satisfaction through follow-up calls and maintaining long-term relationships.

4. Data Entry and Record Keeping

Updating CRM Systems: Recording information about calls, including customer details, sales conversions, feedback, and follow-up actions.
Managing Databases: Maintaining and updating customer or client databases.

5. Meeting Targets and Reporting

Sales Targets: Achieving sales or call-related targets, which may include quotas for successful conversions, call volumes, or customer satisfaction scores.
Reporting: Preparing and submitting daily, weekly, or monthly reports about call statistics, progress, and outcomes.

6. Providing Product/Service Information

Explanation of Products/Services: Providing clear and concise information to customers regarding the company's offerings, pricing, and benefits.
Clarifying Doubts: Addressing any customer doubts or queries related to products/services.

7. Feedback Collection and Market Research

Surveys and Feedback: Conducting surveys to gauge customer satisfaction and gather insights about products or services.
Market Research: Identifying market trends or customer needs that can inform business strategies.

8. Handling Objections

Overcoming Objections: During sales calls, telecallers need to address customer objections effectively by providing convincing answers and solutions.

Skills Required for a Telecaller:

Communication Skills: Clear and confident speaking abilities to convey messages effectively.
Listening Skills: Understanding customer needs by actively listening to their concerns.
Persuasion Skills: Being able to convince customers to take action (e.g., buy a product, sign up for a service).
Problem-Solving Abilities: Offering solutions to customer issues or complaints.
Patience: Handling difficult calls and managing customer frustration calmly.

Tools Commonly Used:

CRM Software: For managing customer interactions, tracking calls, and following up.
Dialers: Automatic systems for dialing numbers and managing call queues.
Email and Messaging Systems: To follow up on calls or provide additional information after conversations.

In summary, a telecaller's job involves making or receiving calls, promoting products or services, handling customer queries, managing databases, and achieving sales or service-related goals. Effective telecallers are typically skilled in communication, problem-solving, and customer service.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Internet reimbursement

Work Location: In person

Quick apply

Refine Your Search

front office executive jobs in haridevpur kolkata west bengal

Receptionist and telecaller

Back Office Coordinator

Content creator Cum Receptionist

Lady Part time Office Assistant

Housekeeping Executive

Back Office Coordinator

Office assistant

Office Assistant

Receptionist

Customer Relations Executive

Medical Receptionist cum phlebotomist

Career Councilor

Office Assistant

Regional Sales Manager

Urgent Requirement for Phlebotomist cum Receptionist/ Staff Nurse

Back Office Coordinator

Peon cum Office Assistant

Front Office Assistant

Chief Technology Officer (CTO) - SaaS

Housekeeping Executive

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