Uppal Kalan Hyderabad Telangana Non voice process Jobs – 144 Open Jobs Today

Transportation Specialist I, ROC
ADCI HYD 13 SEZ - H84 —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
Policy SME Lead(Data Annotation)
Wipro Limited —Hyderabad, Telangana
- Night shift
- English
- Bachelor's degree
- Machine learning
1d
Business Advisory New Associate-Messaging
Accenture —Hyderabad, Telangana
- Full-time
- English
- Communication skills
Ops specialist (French) , JWO Customer Support, CXQO
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- English
- AWS
- Bachelor's degree
4d
CUSTOMER SUPPORT
McZEN PRIVATE LIMITED —KPHB Colony, Hyderabad, Telangana
- ₹15,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Customer Support Executive
Legal Capital —Hyderabad, Telangana
- ₹10,466.21 - ₹29,847.26 a month
- Full-time
- English
- Business development
- Computer skills
- Food provided
Quick apply
Call Center Team Lead-Dental Industry-Sales Process-Hyd
TOOT DENTAL —KPHB Colony, Hyderabad, Telangana
- ₹20,000 - ₹30,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
Quick apply
Talent Acquisition Lead
Square Business Services Pvt Ltd —Hyderabad, Telangana
- ₹20,293.58 - ₹30,011.20 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick apply
Call Center Executive - NCO
IRISH EXPERT LLP —Hyderabad, Telangana
- English
- Bachelor's degree
- Computer skills
Quick apply
Business Development Executive
DataAngle Technologies —Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Business development
Quick apply
Malayalam Customer Support Executive
Innova software Services Inc —Hyderabad, Telangana
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
Quick apply
Customer Support Specialist
Ikkathav —Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
Quick apply
12d
Talent Acquisition Executive
Square Business Services Pvt Ltd —Hyderabad, Telangana
- ₹14,293.58 - ₹25,011.20 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Recruiting
Quick apply
Customer Support Executive (CSE)
legal capital —Begumpet, Hyderabad, Telangana
- ₹12,000 - ₹18,000 a month
- Full-time
- English
- Computer skills
- In-person
- Food provided
Quick apply
Electronics Service Executive – Device Repair & Technical Support
Fortuna Impex Pvt. Ltd —Hyderabad, Telangana
- ₹14,000 - ₹24,000 a month
- Full-time
- Bachelor's degree
- In-person
- Diploma
- Cell phone reimbursement
Quick apply
12d
Call Center Team Lead-Health Care -Sales Process-Hyd
TOOT DENTAL —KPHB Colony, Hyderabad, Telangana
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
Quick apply
8d
Call Center Agent (Voice process- Night Shift- WFO)
Pringle Technologies —Banjara Hills, Hyderabad, Telangana
- ₹16,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
Kannada Call Center/ Kannada BPO
HOMEOCARE INTERNATIONAL PVT LTD —Begumpet, Hyderabad, Telangana
- ₹13,000 - ₹18,000 a month
- Full-time
- Customer service
- Master's degree
- Bachelor's degree
Quick apply
Customer Support Executives
Values Tax —Hyderabad, Telangana
- Microsoft Office
- Bachelor's degree
- Computer skills
Customer Support Executive-WiFi process
ClusterNeuron —Hyderabad, Telangana
- ₹14,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
9d

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Transportation Specialist I, ROC

ADCI HYD 13 SEZ - H84 -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Statistics
Computer science
Microsoft Excel
Microsoft Outlook
Supply chain
Bachelor's degree
Business continuity planning

Full job description

DESCRIPTION

About Amazon ROC (Relay Operation Centre):
Join a team that offers best learning opportunities and work experience in transportation execution, supply chain and operations management. A place where you can start/restart/advance your career and progress to leadership roles at Amazon.
ROC (Relay Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. In addition to support provided for ATS organization This organization supports externalization of ROC capabilities to external shippers and vendors.
Along with this tactical problem-solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation network and thereby has a direct impact on Amazon’s ability to serve its customers on time.

Location: Bangalore, KA IND

Hours of Operation/Shift Timings: Rotational shifts (Position involves rotational shifts to support 24/7 operations. Schedule accommodations will be considered based on individual needs
Medium of support: Multi-mode (Voice and non-voice)

A synopsis of a ‘Transportation Specialist’ role:
A Transportation Specialist at ROC facilitates flow of information between different stakeholders (
Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Transportation Specialist at ROC works across two verticals – Inbound and Outbound operations.

Inbound (IB) Operations deals with Vendor/Shipper/Carrier/Amazon Sites relationship, ensuring that the freight is picked-up on time and is delivered at destination sites as per the given appointment.
Outbound (OB) Operations deals with Amazon Sites/Carrier/Carrier Hub/Shipper destination sites relationship, ensuring that the outbound truck leaves Amazon sites/Shipper origin sites to deliver customer orders as per promise.
Transportation Specialists addresses any potential issues such as appointment bookings, reschedules, in-transit disruptions, weather impact situations etc. occurring during the lifecycle of pick-up to delivery.
In addition to the IB or OB operations, transportation specialists support variety of tasks such as load scheduling, load cancelations, supporting network capacity management, coordinating with non-Amazon transportation organization such as rail, sea organizations, manage remote gate-houses, managing equipment availability, equipment maintenance and such.

A Transportation Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements from sites/carriers/shippers/drivers and be able to analyze data and effectively communicate the resolution or actions with an effort to meet the network speed and customer promise. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Transportation Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.

Key job responsibilities

Communicate with external customers (Carriers, Vendors/Suppliers, Shippers, Drivers) and internal customers (Amazon sites, business teams and stakeholders)
Maintain high-standards of quality and productivity standards in all transactions or conversations
Must be able to understand the size of problem and systemically escalate problems to the relevant owners and teams and follow through the closure of the issues
Core responsibilities include working with Amazon Internal tools, MS Outlook, Word and Excel
Must be able to quickly understand the business impact of the trends and make decisions in the best interest of customers and the organization based on available data.
Work within various time constraints to meet critical business needs
The organizational support runs across rotational shifts (24*7, 365 days) to support NA and EU regions. Candidates are expected to be flexible with such requirements while there are reasonable accommodations for employees with special circumstances.

BASIC QUALIFICATIONS

Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics

PREFERRED QUALIFICATIONS

Knowledge of Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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non voice process jobs in uppal kalan hyderabad telangana

Transportation Specialist I, ROC

Policy SME Lead(Data Annotation)

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Ops specialist (French) , JWO Customer Support, CXQO

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