Nigdi Pune Maharashtra Hotel Jobs – 162 Open Jobs Today

Dir-Operations-C
Marriott International, Inc —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Front desk
- Business Administration
21h
AsstMgr-Front Desk
Marriott International, Inc —Pune, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
21h
Events Executive
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
14d
Supervisor-Front Desk
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
21h
Concierge Executive
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
10d
Front Office Associate-AYS
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
1d
Supervisor-Event Services
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
2d
Demi Chef de Partie
Marriott International, Inc —Pune, Maharashtra
- Full-time
- Walk-in
- Supervising experience
AsstMgr-Restaurants
Marriott International, Inc —Pune, Maharashtra
- Full-time
- Hospitality
- 12th Pass
- Restaurant
2d
Supervisor-Kitchen (Indian)
Marriott International, Inc —Pune, Maharashtra
- Full-time
- Walk-in
- Supervising experience
10d
Stewarding Supervisor
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
Sous Chef - Indian
Hyatt Regency Pune —Pune, Maharashtra
- Full-time
- Cooking
- Microsoft Office
- Computer skills
Sous Chef - Western
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Communication skills
8d
Cook
Tasty Fest Hotel —Pimpri, Pune, Maharashtra
- ₹8,424.49 - ₹20,424.79 a month
- Full-time
- In-person
Quick apply
8d
Engineering Associate - HVAC
Marriott International, Inc —Pune, Maharashtra
- Full-time
- Supervising experience
14d
Guest Relations Executive
Bastian Hospitality Pvt Ltd —Koregaon Park, Pune, Maharashtra
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Paid time off
- Flexible schedule
Quick apply
6h
Maintenance Executive For Club House
Spree Hotels —Chinchwad, Pune, Maharashtra
- Up to ₹25,000 a month
- Full-time
- In-person
Quick apply
10h
Front Desk Receptionist - Pune, Kharadi
Crown Veterinary Services Pvt. Ltd —Kharadi, Pune, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
6h

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Dir-Operations-C

Marriott International, Inc -
Pune, Maharashtra

Apply Now

Job details

Full-time
21 hours ago

Qualifications

Guest relations
Bachelor's degree
Front desk
Business Administration
Guest services

Full job description

Additional Information
Job Number26098079
Job CategoryRooms & Guest Services Operations
Location5th Mile Stone, Pune, Maharashtra, India, 411014
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget.

Reviews reports and financial statements to determine hotel operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.

Develops systems to enable employees to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel jobs in nigdi pune maharashtra

Dir-Operations-C

AsstMgr-Front Desk

Events Executive

Supervisor-Front Desk

Concierge Executive

Front Office Associate-AYS

Supervisor-Event Services

Demi Chef de Partie

AsstMgr-Restaurants

Supervisor-Kitchen (Indian)

Stewarding Supervisor

Sous Chef - Indian

Sous Chef - Western

Cook

Engineering Associate - HVAC

Guest Relations Executive

Maintenance Executive For Club House

Front Desk Receptionist - Pune, Kharadi

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