Bengaluru, Karnataka Accenture Jobs – 13146 Open Jobs Today

RRN00017015 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Software development
- AI
Record to Report Ops Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Microsoft Office
- 12th Pass
Full Stack Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- JavaScript
- APIs
Measurement and Reporting Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
5d
Delivery Lead Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Data entry
Infra Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Payroll Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- English
- Microsoft Office
6d
Trust & Safety New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- English
- Communication skills
13d
ContractSeniorAnalyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Cloud Operations Administrator
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
5d
Record to Report Ops Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Finance
- Bachelor's degree
14d
Underwriting Associate
Accenture —Bengaluru, Karnataka
- Full-time
Visual Design Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Project management
- Bachelor's degree
- Communication skills
Customer Contact Comms Analyst-Voice
Accenture —Bengaluru, Karnataka
- Full-time
Customer Contact Comms Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Workplace Service Delivery Analyst – German Language
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Customer service
- Bachelor's degree
Engineering Services Lead
Accenture —Bengaluru, Karnataka
- Full-time
- Project management
- Electrical experience
- Continuous improvement
2d
Delivery Operations Associate Manager-Voice
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Inbound Sales Representative Analyst - Voice
Accenture —Bengaluru, Karnataka
- Full-time

I want to receive the latest job alerts for accenture in bengaluru, karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

accenture jobs near bengaluru, karnataka

Delivery Analyst jobs in Bengaluru, Karnataka

Delivery Manager jobs in Bengaluru, Karnataka

Contract Analyst jobs in Bengaluru, Karnataka

Delivery Operations Manager jobs in Bengaluru, Karnataka

Application Support Engineer jobs in Bengaluru, Karnataka

Engineering Lead jobs in Bengaluru, Karnataka

Customer Service Analyst jobs in Bengaluru, Karnataka

Records Specialist jobs in Bengaluru, Karnataka

Underwriter jobs in Bengaluru, Karnataka

Reporting Analyst jobs in Bengaluru, Karnataka

Full Stack Developer jobs in Bengaluru, Karnataka

Customer Service Representative jobs in Bengaluru, Karnataka

Visual Designer jobs in Bengaluru, Karnataka

Service Desk Associate jobs in Bengaluru, Karnataka

Operations Administrator jobs in Bengaluru, Karnataka

Payroll Associate jobs in Chennai, Tamil Nadu

Payroll Fresher jobs in Chennai, Tamil Nadu

Payroll Associate jobs in Kochi, Kerala

Payroll Executive jobs in Chennai, Tamil Nadu

Research Associate jobs in Pune, Maharashtra

RRN00017015 - Service Desk Associate

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Incident management
Software troubleshooting
BMC Remedy
Customer service
Technical support
Microsoft Office
Analysis skills
Remote access software
ServiceNow
Communication skills
Active Directory

Full job description

Summary:
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.

Roles & Responsibilities:
Provide Level 1 (L1) Technical Support through the IT Service Desk.
Assist users in troubleshooting and resolving technical issues efficiently and effectively.
Log and document client interactions, issues, and resolutions in the ITSM tool.
Collaborate with team members to improve service delivery and enhance overall client experience.

Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper E-Mail etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.

Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.

Additional Information:
Experience: 0–2 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory.

Apply Now

Refine Your Search

accenture jobs in bengaluru, karnataka

RRN00017015 - Service Desk Associate

Application Support Engineer

Record to Report Ops Analyst

Full Stack Engineer

Measurement and Reporting Associate

Delivery Lead Manager

Infra Tech Support Practitioner

Payroll Operations Associate

Trust & Safety New Associate

ContractSeniorAnalyst

Cloud Operations Administrator

Record to Report Ops Specialist

Underwriting Associate

Visual Design Specialist

Customer Contact Comms Analyst-Voice

Customer Contact Comms Associate

Workplace Service Delivery Analyst – German Language

Engineering Services Lead

Delivery Operations Associate Manager-Voice

Inbound Sales Representative Analyst - Voice

I want to receive the latest job alerts for accenture in bengaluru, karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected