Bengaluru, Karnataka Accenture Jobs – 13148 Open Jobs Today

Customer Service Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
RRN00017015 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
IT Service Management Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Risk and Compliance Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
Infra Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Software troubleshooting
- In-person
Analyst- Program Management
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Procurement Practice Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
Application Developer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Java
- Scripting
13d
Custom Software Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
Operations Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Measurement and Reporting Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
5d
Delivery Lead Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Data entry
Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Communication skills
Payroll Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- English
- Microsoft Office
6d
Procurement Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Master's degree
Risk and Compliance Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Capital Markets Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Banking
RRN00087 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Business Advisory Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Bachelor's degree
- Agile
Inside Sales Management Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales

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Customer Service Analyst

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Customer service
Salesforce
English
Bachelor's degree
Typing
Communication skills

Full job description

Skill required: Retirement Solutions - Customer Relationship Management (CRM)
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Client Relationship Management team is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.
What are we looking for? Must have/ minimum requirement. · US Retirement Services domain – Defined Contributions and Defined Benefits · Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.) · Knowledge and understanding of corporate/group retirement plans (403(b), 401(k) and 457 plans) including: retirement plan design, investment monitoring, plan administration, compliance testing and enhanced understanding of retirement plan rules & regulations. · US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services. · Knowledge of handling Participant Census data. · Review and updates plan configuration fields. · Good Attention to detail with research and timely resolution ability. · Ability to work in centers of excellence model. · Excellent written communication skills · ASPPA Certified (Preferred) · CRPS (Preferred) · Excellent verbal and written communication skills; voice support experience required Work Experience · 3+ Years Preferred Roles & Responsibilities: · Assist Client Facing personnel on middle office and back-office activities. · Support Plan Sponsors and Administrators on plan level activities that include but are not limited to Money In, Money Out, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations, QDRO, Data Correction, NIGO Processing · Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations. · Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support. · Assist clients in correction of any plan / participant level data issues. · Co-ordinate between client facing and operations teams to resolve client issues/escalations. Skillset: · Graduate (mandatory), preferably from commerce background · Experience in the US retirement industry. · Flexible to work in US Shifts (Across time zones based on business requirement) is a must. · Good verbal & written communication skills in English · Good typing skill and attention to detail. · Good working knowledge of MS Excel
Roles and Responsibilities: •Key Responsibilities and Duties • Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. • Respond to client service needs and own end to end identified tasks through a centralized service model. • Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, • Builds institutional knowledge and relationships while enhancing functional understanding of recordkeeping services and products. • Submits and tracks service request work items appropriately in partnership with business partners. • Subject Matter Expertise: Guide team members on domain / process aspects. • Perform Root cause analysis on errors/ service issues. • Lead process improvement initiatives and ensure SLA adherence. • Manage team performance and engagement during critical situations. • Maintain strong client relationships and manage daily servicing of group retirement plans. • Maintain compliance calendars and ensure timely execution of annual tasks. • Proactively address client and participant inquiries and service requests. • Conduct plan review meetings with boards, committees, and executives. • Manage pre/post meeting tasks: reports, reviews, amendments, fund changes, and documentation. • Coordinate audit support, Form 5500 filings, and compliance testing with home office. • Support client retention and growth within assigned book of business. • Identify opportunities for service model enhancements and contribution increases. • Collaborate with regional teams to deliver client services effectively. • Partner with Plan Sponsors and Specialists to design participant education campaigns. • Maintain Salesforce records: contact data, plan info, and client tasks.

Any Graduation

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accenture jobs in bengaluru, karnataka

Customer Service Analyst

RRN00017015 - Service Desk Associate

IT Service Management Representative

Risk and Compliance Associate

Infra Tech Support Practitioner

Analyst- Program Management

Procurement Practice Analyst

Application Developer

Custom Software Engineer

Operations Engineer

Measurement and Reporting Associate

Delivery Lead Manager

Application Tech Support Practitioner

Payroll Operations Associate

Procurement Operations Associate

Risk and Compliance Specialist

Capital Markets Operations Analyst

RRN00087 - Application Tech Support Practitioner

Business Advisory Associate

Inside Sales Management Specialist

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