Airoli Navi Mumbai Maharashtra Customer experience customer success specialist Jobs – 474 Open Jobs Today

Project Manager/Customer Success Manager
PayU —Mumbai, Maharashtra
- Project management
- Agile
- Communication skills
Ocean Customer Experience Specialist
Maersk —Airoli, Navi Mumbai, Maharashtra
- Full-time
15h
Customer Success Manager- US Clients
Hudson Manpower —Mumbai, Maharashtra
- Full-time
- Hybrid work
- English
- Bachelor's degree
Quick apply
Customer Success Specialist
Maati Crafts —Powai, Mumbai, Maharashtra
- ₹2,75,000 - ₹3,35,000 a year
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Customer Experience Customer Success Specialist
Cisco Systems —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Travel
- AI
2d
Customs Operations FinOps Specialist
Maersk —Airoli, Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Microsoft Office
- Finance
7d
Back End Specialist Launch Team
Ball Corporation —Raigad District, Maharashtra
- ₹5,02,500 - ₹7,23,600 a year
- Remote
- Data analysis skills
- English
- Computer skills
- Health insurance
Quick apply
Content Specialist
HomeBazaar.com —Vashi, Navi Mumbai, Maharashtra
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Customer Success Manager- Marketing cloud
Salesforce —Mumbai, Maharashtra
- Full-time
- Salesforce
- AI
- Communication skills
7d
Product Success Specialist (Remote)
PeopleGrove —Mumbai, Maharashtra
- Full-time
- Remote
- English
- Organisational skills
- APIs
Single Carrier Specialist - Landside Operations
Maersk —Airoli, Navi Mumbai, Maharashtra
- Full-time
- English
- Microsoft Office
- Analysis skills
6d
Client Service Specialist - Full Time
Sunshine Manpower Solution And Services —Mumbai, Maharashtra
- ₹3,75,000 - ₹6,00,000 a year
- Full-time
- Remote
- Customer service
- Communication skills
CCL Operations Specialist
Maersk —Airoli, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
2d
Customer Success Specialist, India
Inolex, Inc. —Mumbai, Maharashtra
- Customer service
- English
- Microsoft Office
Customer Service Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
Digital Content Management Specialist
Accenture —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Inventory management
- Analysis skills
Sr. Delivery Consultant, Customer Experience, Professional Services
AWS ProServe IN - Karnataka —Mumbai, Maharashtra
- Full-time
- Computer Science
- Sales
- Salesforce
Front End Specialist Launch Team
Ball Corporation —Raigad District, Maharashtra
- ₹62,300 - ₹89,690 a month
- Remote
- Data analysis skills
- English
- Computer skills
- Health insurance
- Life insurance
Quick apply
Campaign Management Specialist
Accenture —Mumbai, Maharashtra
- Full-time
- CRM software
- SQL
- Analysis skills
PHI - Sr. Specialist - Customer Success
Prudential plc —Mumbai, Maharashtra
- Full-time
- CRM software
- Salesforce
- Analysis skills

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Project Manager/Customer Success Manager

PayU -
Mumbai, Maharashtra

Apply Now

Job details

Qualifications

Waterfall
PaaS
Project management
Product demos
Agile
SaaS
Communication skills

Full job description

Customer Success Manager
Bangalore

About the Team

The Customer Success team at Wibmo is a high-performing, cross-functional group focused on driving customer satisfaction and successful adoption of our solutions. Our Customer Success Managers work closely with product, engineering, and business teams to ensure seamless onboarding, faster execution, and effective go-to-market strategies. By bridging the gap between technical delivery and customer needs, we coordinate cross-functional efforts to deliver value and ensure the success of complex initiatives for our clients.

About the Role

This is an Individual Contributor role where the individual will be expected to be a problem solver and execution specialist. The person will be expected to handle multiple critical projects at one point in time and work synchronously.

CSMs liaison with Product team and Engineering to get products built and succefully delivered. This role would require the following

Technical Acumen: Understanding of relevant technologies and development practice
Domain : Payments
Project Management: Expertise in methodologies like Agile, Waterfall, or hybrid approaches
Communication: Ability to communicate with different stakeholders effectively
Problem-Solving: Creative approaches to overcoming obstacles
Leadership: Influencing without direct authority

What we are looking for:
Good understanding of the payments, fintech and Digital (SaaS, PaaS) background
Hands on experience in collaborating with cross functional teams such as Product, Engineering, Operations, Sales and Finance.
Proficient in managing client relationship.
Hands on in delivering large projects to banks
Business savy, customer centric and good communication.

Requirements:
6+ yrs with minimum 2 years of client facing role experience in payments.
Should be from a Payments background with deep knowledge on Payment Security
Sustaining business growth and profitability by maximizing value
Analyzing customer data to improve customer experience
Holding product demonstrations for customers and cross selling
Establish clear client retention goals
Process milestones for the clients
Assist customers with setting up and navigating software
Promote the value of the product
Upsell services and products with the brand image
Promote value through customer experience
Assist in creating training courses and educational materials
Review customer complaints and concerns and seek to improve the customer experience
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Improve onboarding processes.
Evaluate and improve tutorials and other communication infrastructure.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.

The excitement:
Opportunity to work with all the leading banks in India , APAC and MEA regions
Collaborating with business and enginenring and product leaders provide different solutions to the bank.
Opportunity to learn and witness end to end product, sales and delivery life cycle

What we offer?

A positive, get-things-done workplace
A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this).
An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale.
Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).

About us:
PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions.

PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience.

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

Apply Now

Refine Your Search

customer experience customer success specialist jobs in airoli navi mumbai maharashtra

Project Manager/Customer Success Manager

Ocean Customer Experience Specialist

Customer Success Manager- US Clients

Customer Success Specialist

Customer Experience Customer Success Specialist

Customs Operations FinOps Specialist

Back End Specialist Launch Team

Content Specialist

Customer Success Manager- Marketing cloud

Product Success Specialist (Remote)

Single Carrier Specialist - Landside Operations

Client Service Specialist - Full Time

CCL Operations Specialist

Customer Success Specialist, India

Customer Service Specialist

Digital Content Management Specialist

Sr. Delivery Consultant, Customer Experience, Professional Services

Front End Specialist Launch Team

Campaign Management Specialist

PHI - Sr. Specialist - Customer Success

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