Bengaluru Karnataka Automation engineer l3 Jobs – 114 Open Jobs Today

Automation Anywhere Support Engineer (RPA) (L1, L2 & L3)
Bosch Group —Bengaluru, Karnataka
- Full-time
- Computer Science
- SQL
- Bachelor's degree
Quick apply
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Cuculus GmbH —Bengaluru, Karnataka
- Azure
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orbitnext-tech.com —Bengaluru, Karnataka
- From ₹24,00,653.13 a month
- Full-time
- Azure
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L3 Automation & Workflow Engineer
Systal Technology Solutions —Bengaluru, Karnataka
- Full-time
- Scripting
- In-person
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L3 production support engineer
Novus automation Pvt Ltd —Bengaluru, Karnataka
- ₹6,00,000 - ₹12,00,000 a year
- Full-time
- English
- Microsoft Office
- SQL
- Health insurance
Quick apply
10d
L3 Application Support Engineer
Lister Digital —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
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L3 EUC & Device Engineer
Systal Technology Solutions —Bengaluru, Karnataka
- Full-time
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Global Service Desk – L3 Engineer
Ralliant —Bengaluru, Karnataka
- Azure
- Microsoft Outlook
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Consulting Engineer - SD-WAN
Cisco Systems —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- B.Sc
Technology Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- APIs
- Leadership
1d
Software Engineer
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Computer Science
- DevOps
- Master's degree
6d
Senior Software Engineer II- Adobe, L3 Support, Windows & cloud
Optum —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Research
- Windows
- Health insurance
Lead Engineer, VP
Deutsche Bank —Bengaluru, Karnataka
- Full-time
- Oracle
- Software troubleshooting
- Windows
- Health insurance
Microsoft O365 Engineer
StoneX Group —Bengaluru, Karnataka
- Scripting
- SharePoint
- APIs
Robotics Hardware Engineer - III
Botsync —Bengaluru, Karnataka
- Full-time
- Schematics
- Master's degree
- C++
- Health insurance
Quick apply
2d
L3 Network Engineer (m/f/d)
Continental —Bengaluru, Karnataka
- Online application
- Remote
- DevOps
- English
- Computer networking
- Flexible schedule
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
- Software troubleshooting
- Analysis skills
Networking Managed Services Engineer (L3)
NTT DATA —Bengaluru, Karnataka
- Full-time
- Project management
- Bachelor's degree
- Communication skills
L3 Network Engineer (Access Services) (m/f/d)
Continental —Bengaluru, Karnataka
- Online application
- Remote
- DevOps
- English
- Computer networking
- Flexible schedule
L3 Endpoint Engineer
Systal Technology Solutions —Bengaluru, Karnataka
- Full-time
- In-person

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Automation Anywhere Support Engineer (RPA) (L1, L2 & L3)

Bosch Group -
Bengaluru, Karnataka

Quick apply

Job details

Full-time

Qualifications

Jira
BCS
Computer Science
SQL
Bachelor's degree
JavaScript
Scripting
APIs
ServiceNow
Root cause analysis
AI
Communication skills
Python
Debugging
Information Technology

Full job description

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

We are seeking a dedicated and experienced Automation Anywhere Support Engineer with a minimum of 4 years of hands-on experience with the Automation Anywhere (A360) platform. The ideal candidate will be responsible for ensuring the stability and performance of our automated processes by managing L1, L2, and L3 support tickets. This role is pivotal in monitoring, troubleshooting, and resolving issues for our production RPA bots to ensure seamless business operations.

Roles & Responsibilities:

Incident Management (L1, L2, L3): Serve as the primary point of contact for all production support issues related to RPA bots. Manage the entire lifecycle of support tickets from initial logging and triage (L1) to deep-dive analysis (L2) and complex issue resolution (L3), ensuring adherence to service level agreements (SLAs).
Bot Monitoring & Triage: Proactively monitor the RPA production environment for bot failures, performance degradation, and system alerts. Perform initial analysis to categorize issues and escalate as necessary.
Troubleshooting & Root Cause Analysis: Conduct in-depth troubleshooting and debugging of A360 bots by analyzing logs, reviewing code, and examining bot configurations to identify the root cause of incidents.
Issue Resolution: Implement timely fixes, from simple data or configuration changes to more complex code adjustments, to resolve bot failures and restore services.
Collaboration & Escalation: Collaborate effectively with business stakeholders to communicate the status of issues. Work closely with the RPA development team to hand over complex bugs that require significant code changes or architectural rework.
Support Documentation: Create and maintain comprehensive support documentation, including troubleshooting guides, runbooks, and a knowledge base of common issues and their resolutions.
Continuous Improvement: Analyze recurring support tickets to identify trends and patterns. Provide feedback and recommendations to the development team for improving bot resilience, stability, and overall performance.

Shift Timing: EU Shift (3:00 PM to 12:00 AM IST)

Qualifications

Educational qualification:

Bachelor’s degree in computer science, Information Technology, Engineering, or related field (or equivalent experience).

Experience:

Minimum 4 years of hands-on experience within an RPA environment, with at least 2 years focused on the production support, maintenance, and troubleshooting of Automation Anywhere (A360) bots.
Demonstrated experience managing incidents and support tickets within an IT Service Management (ITSM) framework (e.g., ServiceNow, JIRA) and adhering to Service Level Agreements (SLAs).

Required Skills & Competencies:

Technical Proficiency (A360):
- Expert-level ability to debug and analyze A360 components, including Task Bots, MetaBots, and IQ Bots/Document Automation, to pinpoint failures.
- Strong diagnostic skills in troubleshooting issues related to database connectivity (SQL), API integrations, and credential management within the A360 platform.
- Familiarity with RPA deployment, version control, and Control Room management.
Problem-Solving: Exceptional analytical and root cause analysis skills, with a proven ability to resolve complex technical issues in a high-pressure production support environment.
Communication: Excellent written and verbal communication skills, with the ability to clearly articulate technical issues, impact, and resolution steps to both technical and non-technical business stakeholders.
Certifications: Automation Anywhere Certified Advanced RPA Professional (A360) is highly preferred.

Preferred Skills:

Experience with Gen AI or Chatbot integrations within the A360 platform.
Working knowledge of scripting languages (e.g., Python, JavaScript) for analysis and troubleshooting.
Familiarity with other RPA platforms (e.g., UiPath, Power Automate) is a plus.

Personal Attributes:

Strong Ownership: A proactive and accountable approach to managing incidents from start to finish.
Resilience: Ability to handle multiple competing priorities and work effectively under pressure in a fast-paced support environment.
Attention to Detail: Meticulous approach to log analysis, documentation, and issue resolution.
Collaborative Mindset: A team player who works effectively with developers, business users, and other IT teams to ensure operational stability.

Shift Timing: EU Shift (3:00 PM to 12:00 AM IST)

Additional Information

Educational qualification:

Bachelor’s degree in computer science, Information Technology, Engineering, or related field (or equivalent experience).

Experience:

Minimum 4 years of hands-on experience within an RPA environment, with at least 2 years focused on the production support, maintenance, and troubleshooting of Automation Anywhere (A360) bots.

Quick apply

Refine Your Search

automation engineer l3 jobs in bengaluru karnataka

Automation Anywhere Support Engineer (RPA) (L1, L2 & L3)

System Engineer - ( L3 End-to-End support expert)

Network Engineer

L3 Automation & Workflow Engineer

L3 production support engineer

L3 Application Support Engineer

L3 EUC & Device Engineer

Global Service Desk – L3 Engineer

Consulting Engineer - SD-WAN

Technology Support Engineer

Software Engineer

Senior Software Engineer II- Adobe, L3 Support, Windows & cloud

Lead Engineer, VP

Microsoft O365 Engineer

Robotics Hardware Engineer - III

L3 Network Engineer (m/f/d)

Application Support Engineer

Networking Managed Services Engineer (L3)

L3 Network Engineer (Access Services) (m/f/d)

L3 Endpoint Engineer

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