Calangute Goa Desk manager Jobs – 22 Open Jobs Today

Assistant Manager-Reservations
Marriott International, Inc —Calangute, Goa
- Full-time
- Hospitality
- Sales
- 12th Pass
3h
Front Office Manager
Resort Terra Paraiso —Calangute, Goa
- ₹35,000 - ₹40,000 a month
- Full-time
- Hospitality
- Customer service
- English
Quick apply
4d
Front Office Associate
ROYAL OCEAN ENTERTAINMENT LLP —Calangute, Goa
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Flexible schedule
- Food provided
Quick apply
10d
Front Office Manager
Marriott International, Inc —Goa
- Full-time
- 12th Pass
- Front desk
- Guest services
3d
Administrative Specialist
Frontline Managed Services —Goa
- Night shift
- Communication skills
Quick apply
14d
Front Office Associate
Royal Ocean Entertainment LLP (Fortune 7 Casino) —Calangute, Goa
- From ₹18,000 a month
- Weekend availability
- Hospitality
- English
- Microsoft Office
- Flexible schedule
- Food provided
Quick apply
7d
Human Resources Assistant
Royal Ocean Entertainment LLP (Fortune 7 Casino) —Calangute, Goa
- From ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Food provided
Quick apply
12d
Front Office Executive
Dia Hotels And Homes —Calangute, Goa
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Admin & Front Desk Executive
Josmo Studio —Pilerne, Goa
- ₹22,000 - ₹30,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick apply
11d
Senior Sales Manager
Marriott International, Inc —Goa
- Full-time
- Sales
- No experience needed
- 12th Pass
4d
Assistant Front Office Manager
Grand Hyatt Goa —Bambolim, Goa
- Full-time
- Communication skills
- Hotel experience
Guest Relations Manager
Jaglax Homes —Goa, Goa
- ₹30,000 - ₹40,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Food provided
- Paid sick time
Quick apply
7d
Assistant Front Office Manager
JOET RESORTS PVT LTD —Chicolna, Goa
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Health insurance
- Food provided
Quick apply
8d
Front Office Manager
Amritara Hotel & Resorts Pvt.Ltd —Goa, Goa
- ₹25,000 - ₹30,000 a month
- Full-time
- Hospitality
- English
- Bachelor's degree
- Food provided
Quick apply
5d
Assistant Manager-Front Office
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Assistant Manager - Front Office
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
10d
Front Desk Executive
The Hosteller —Goa, Goa
- ₹18,000 - ₹20,000 a month
- Full-time
- Hospitality
- Customer service
- Administrative experience
Quick apply
Cash Applications Specialist
Intelliteach Offshore Private Limited —North Goa District, Goa
- Full-time
- Microsoft Word
- Word processing
- Microsoft Office
Accounting Manager
Intelliteach Offshore Private Limited —North Goa District, Goa
- Full-time
- B.Sc
- Analysis skills
- Bachelor's degree
Housekeeping Manager
Marriott International, Inc —Goa, Goa
- Full-time
- No experience needed
- 12th Pass
- Cleaning
14d

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Assistant Manager-Reservations

Marriott International, Inc -
Calangute, Goa

Apply Now

Job details

Full-time
3 hours ago

Qualifications

Hospitality
Guest relations
Sales
12th Pass
Business Administration
Guest services
Marketing
Negotiation

Full job description

Additional Information
Job Number26111168
Job CategoryReservations
LocationH No 1/72C Gaurawaddo, Calangute, Goa, India, 403516
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area.

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

Identifies new reservations sales business to achieve personal and property revenue goals.

Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the property based on market conditions and property needs.

Monitors same day selling procedures to maximize room revenue and control property occupancy.

Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Conducting Daily Reservations Sales Activities

Responds to incoming reservations sales opportunities for the property that are outside parameters of the .

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Uses sales resources and administrative/support staff effectively.

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Assists with monitoring accuracy of reservation sales orders within tracking systems.

Tracks no-show reservations and processes charges.

Manages wait list and prioritizes order of wait list contacts to be made.

Prepares work and maintenance orders.

Providing Exceptional Customer Service

Supports the company’s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the company’s customer service standards and property’s brand standards.

Provides excellent customer service consistent with the daily service basics of the brand.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Sets a positive example for guest relations.

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

Handles guest complaints and disputes following the instant pacification procedures.

Additional Responsibilities

Utilizes intranet for resources and information.

Creates contracts as required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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desk manager jobs in calangute goa

Assistant Manager-Reservations

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