Chengannur, Kerala Retail sales assistant Jobs – 3 Open Jobs Today

Sales Consultant
Autobahn Mobility Pvt. Ltd. —Pathanamthitta, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Driving
Quick apply
22h
Retail Sales Assistant
JASS FABRICS —Alappuzha District, Kerala
- From ₹10,000 a month
- Part-time
- Customer service
- Basic math
- 12th Pass
- Flexible schedule
Quick apply
6d
Retail Sales Assistant
shaadi rental attire —Adur, Kerala
- ₹10,000 - ₹15,000 a month
- Weekend availability
- Inventory management
- Customer service
- Computer skills
Quick apply

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Sales Consultant
Autobahn Mobility Pvt. Ltd. —Pathanamthitta, Kerala
Provide excellent customer service by listening to customer enquiries, identifying customer needs, resolving concerns, and recommending additional services…
₹18,000 - ₹25,000 a month
Quick apply
22h
Retail Sales Assistant
JASS FABRICS —Alappuzha District, Kerala
Previous retail or customer service experience is an advantage. The role requires excellent customer service, communication, and teamwork skills.
From ₹10,000 a month
Quick apply
6d

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Sales Consultant

Autobahn Mobility Pvt. Ltd.
Pathanamthitta, Kerala

Quick apply

Job details

Full-time
₹18,000 - ₹25,000 a month
22 hours ago

Benefits

Provident Fund

Qualifications

Master's degree
Driving Licence
Sales
Bachelor's degree
Driving
Door-to-door
Business Administration
MBA

Full job description

Job Description – Sales ConsultantPosition Title

Sales Consultant

Department

Sales

Reporting To

Assistant Sales Manager

Location

Pathanamthitta

Educational Qualification & Experience

Graduate (Technical / Non-Technical) / MBA.
Sales qualification would be an added advantage.

Overview of the Role

The Sales Consultant is responsible for selling new vehicles with the objective of achieving Volume and Customer Satisfaction standards. The role involves assisting customers in determining vehicle needs and completing financing and documentation wherever applicable. The Sales Consultant is expected to build customer loyalty and enhance customer satisfaction through professionalism, trustworthiness, sincerity, a positive attitude, and a business-like appearance at every customer touchpoint.

Key ResponsibilitiesCustomer Experience

Greet all customers promptly and provide timely professional service.
Provide excellent customer service by listening to customer enquiries, identifying customer needs, resolving concerns, and recommending additional services where appropriate.
Build customer loyalty and promote the dealership brand image.
Improve SSI (Sales Satisfaction Index) and other customer satisfaction-related scores.
Deliver vehicles to customers in a positive and memorable manner.

Sales Process

Follow the defined Sales Process (6-Step Demo & SANKALP).
Use digital sales tools effectively during customer interactions (7" Tab, 10" Tab, ISVR, BSH, TDAA, Sales Genie).
Prospect customers through phone calls, emails, mail, and face-to-face interactions to achieve prospect generation targets.
Sell Accessories, Insurance, and Finance products.
Maximize recommendation sales.
Meet or exceed monthly sales and income targets.

Customer Relationship Management

Complete customer records accurately and promptly in the Sales Genie App.
Identify repeat customers and maintain long-term relationships.
Contact previous customers, especially those nearing completion of finance tenure, regarding new product launches.
Inform prospects about special programs and promotional campaigns.
Maintain an effective customer contact system that generates repeat and referral business.

Planning & Execution

Complete paperwork accurately and within timelines.
Track sales progress, prospect goals, and sales deals.
Adapt priorities based on business requirements.
Maintain professionalism while dealing with customers and colleagues.
Implement plans efficiently and ensure proper follow-up.
Identify opportunities to improve dealership processes, showroom traffic management, inventory monitoring, operations, and customer service.
Stay updated on Mahindra products and competitor products.
Track competitor performance within the assigned territory.

Work Experience

Experience in Marketing or Sales (counter sales/door-to-door sales).
Four-wheeler automobile industry experience preferred.
Must possess a valid four-wheeler driving licence.

Skills & CompetenciesTechnical & Functional Skills

Good knowledge of Mahindra products and competitor products.
Objection handling skills.
Planning skills to achieve sales targets.
Execution excellence with attention to detail and process adherence.
Customer centricity and ability to deliver a differentiated customer experience.
Strong interpersonal skills to build long-term customer relationships and effectively influence customers.

AbbreviationsAbbreviationMeaning
ETBR Enquiry, Test Drive, Booking, Retail
SANKALP Smile & Greet, Analyze Need, Need-Based Demo, Key to Test Drive, Acknowledge & Eliminate Doubts, Lead to Closure, Promise a Relationship
SSISales Satisfaction Index

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

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